WEBVTT 1 00:00:00.150 --> 00:00:04.410 line:15% I think the magnitude of what's coming our way is huge. 2 00:00:04.410 --> 00:00:06.920 line:15% There's some statistics that almost a billion jobs 3 00:00:06.920 --> 00:00:10.110 line:15% will get reconfigured as you go forward, even before 2030. 4 00:00:10.110 --> 00:00:13.550 line:15% That's a bigger migration than any that we've seen 5 00:00:13.550 --> 00:00:16.113 line:15% in human history, a migration of skills. 6 00:00:17.160 --> 00:00:21.330 line:15% A lot of people, and almost everyone has to be upskilled 7 00:00:21.330 --> 00:00:23.820 line:15% within the existing job they are doing, 8 00:00:23.820 --> 00:00:25.590 line:15% because the job itself 9 00:00:25.590 --> 00:00:28.413 line:15% is changing in such a rapid kind of way. 10 00:00:29.680 --> 00:00:31.430 line:15% Now with reskilling, you might ask 11 00:00:31.430 --> 00:00:33.123 line:15% whose responsibility is it? 12 00:00:33.990 --> 00:00:37.810 line:15% Research by the BCG Henderson Institute has shown 13 00:00:37.810 --> 00:00:40.200 line:15% that twice as many people actually see it 14 00:00:40.200 --> 00:00:43.180 line:15% as their own individual responsibility, 15 00:00:43.180 --> 00:00:45.220 line:15% rather than as the responsibility 16 00:00:45.220 --> 00:00:48.000 line:15% of the company or government. 17 00:00:48.000 --> 00:00:51.410 line:15% But clearly, companies have to provide the context 18 00:00:51.410 --> 00:00:53.200 line:15% to make this possible. 19 00:00:53.200 --> 00:00:55.310 line:15% I'm a big believer in the use of 20 00:00:55.310 --> 00:00:58.640 line:15% intelligent use of technology to make this happen, 21 00:00:58.640 --> 00:01:01.400 line:15% because at the end of the day, we have to find a way 22 00:01:01.400 --> 00:01:03.610 line:15% to change the economics of reskilling. 23 00:01:03.610 --> 00:01:06.430 line:15% If you continue to use a traditional model of reskilling, 24 00:01:06.430 --> 00:01:09.070 line:15% which is very human-centered, 25 00:01:09.070 --> 00:01:11.880 line:15% I don't think there's a model that'll make economic sense 26 00:01:11.880 --> 00:01:13.810 line:15% to achieve what we have to. 27 00:01:13.810 --> 00:01:16.940 line:15% Obviously, new technologies have opened new ways 28 00:01:16.940 --> 00:01:19.860 line:15% for new learning forums, 29 00:01:19.860 --> 00:01:23.350 line:15% and everyone will think about digital-enabled learnings, 30 00:01:23.350 --> 00:01:25.270 line:15% and all these type of things. 31 00:01:25.270 --> 00:01:28.230 line:15% I think we'll converge under combination of things. 32 00:01:28.230 --> 00:01:30.270 line:15% And there's a big risk for companies 33 00:01:30.270 --> 00:01:33.640 line:15% who will bet on technology only, 34 00:01:33.640 --> 00:01:36.140 line:15% and will realize a bit late they've lost 35 00:01:36.140 --> 00:01:39.253 line:15% the learning, the experience of their team. 36 00:01:40.120 --> 00:01:41.740 line:15% So what we certainly believe 37 00:01:41.740 --> 00:01:44.300 line:15% is that digital is exponential in nature, 38 00:01:44.300 --> 00:01:45.740 line:15% also in terms of speed. 39 00:01:45.740 --> 00:01:49.200 line:15% However, if you think about changing skills, 40 00:01:49.200 --> 00:01:51.830 line:15% changing leadership, changing culture, 41 00:01:51.830 --> 00:01:53.870 line:15% it's much more linear. 42 00:01:53.870 --> 00:01:57.210 line:15% And therefore, companies have to start early in this. 43 00:01:57.210 --> 00:01:59.270 line:15% Otherwise, they will never catch up 44 00:01:59.270 --> 00:02:01.660 line:15% with the digital kind of exponential speed 45 00:02:01.660 --> 00:02:02.930 line:15% that we experience. 46 00:02:02.930 --> 00:02:07.930 line:15% Now I always say robots are exchangeable, skills are unique. 47 00:02:08.040 --> 00:02:09.800 line:15% Actually the technological change 48 00:02:09.800 --> 00:02:11.110 line:15% that we are currently experiencing, 49 00:02:11.110 --> 00:02:13.240 line:15% is much more a people challenge 50 00:02:13.240 --> 00:02:16.240 line:15% than it's about hardcore stuff. 51 00:02:16.240 --> 00:02:18.260 line:15% I think one of the key elements 52 00:02:18.260 --> 00:02:22.520 line:15% is also to engage people 53 00:02:22.520 --> 00:02:27.040 line:15% on the issues that they are facing every day, 54 00:02:27.040 --> 00:02:30.800 line:15% in terms of new technologies being introduced 55 00:02:30.800 --> 00:02:32.300 line:15% at the workplace. 56 00:02:32.300 --> 00:02:34.260 line:15% And not to be afraid of these technologies, 57 00:02:34.260 --> 00:02:36.570 line:15% not to be afraid that the robot or whatever 58 00:02:36.570 --> 00:02:39.590 line:15% will replace you, but that you will have, 59 00:02:39.590 --> 00:02:43.120 line:15% hopefully a better job, maybe also an easier job, 60 00:02:43.120 --> 00:02:45.540 line:15% a richer job, going forward. 61 00:02:45.540 --> 00:02:47.760 line:15% Artificial intelligence has indeed led 62 00:02:47.760 --> 00:02:50.560 line:15% to many dystopic reports 63 00:02:50.560 --> 00:02:53.950 line:15% about how machines will replace humans in the workplace. 64 00:02:53.950 --> 00:02:57.950 line:15% And AI will indeed lead to many changes in the workplace, 65 00:02:57.950 --> 00:03:00.920 line:15% but perhaps in a different way than one might think. 66 00:03:00.920 --> 00:03:03.360 line:15% So we will see lots of experimentation 67 00:03:03.360 --> 00:03:05.570 line:15% and the companies themselves learning 68 00:03:05.570 --> 00:03:08.270 line:15% how to enable their employees to learn in the future. 69 00:03:08.270 --> 00:03:10.003 line:15% And it will be interesting times. 70 00:03:10.860 --> 00:03:13.050 line:15% You can either look at this as doomsday, 71 00:03:13.050 --> 00:03:14.890 line:15% or you can look at this with optimism. 72 00:03:14.890 --> 00:03:16.770 line:15% And I think the choice between the two 73 00:03:16.770 --> 00:03:18.070 line:15% actually is in our own hands. 74 00:03:18.070 --> 00:03:21.400 line:15% If you do nothing, it's going to be catastrophic. 75 00:03:21.400 --> 00:03:23.460 line:15% If you do something, I think it's a huge opportunity 76 00:03:23.460 --> 00:03:27.110 line:15% for people to continue to be able to reenergize, 77 00:03:27.110 --> 00:03:29.320 line:15% redevelop themselves to do different things 78 00:03:29.320 --> 00:03:30.660 line:15% in their working careers. 79 00:03:30.660 --> 00:03:32.640 line:15% That's a great opportunity, right? 80 00:03:32.640 --> 00:03:35.040 line:15% But it's an opportunity that has to be created and taken, 81 00:03:35.040 --> 00:03:37.469 line:15% and it's not gonna happen on its own.