WEBVTT 1 00:00:00.000 --> 00:00:03.150 Your decision model needs to enable you 2 00:00:03.150 --> 00:00:08.150 to make IT and vendor decisions within weeks if not days, 3 00:00:08.640 --> 00:00:10.470 not months or years. 4 00:00:10.470 --> 00:00:12.600 Steve, companies have so many options 5 00:00:12.600 --> 00:00:15.240 when it comes to vendors and AI, 6 00:00:15.240 --> 00:00:17.640 but how do you choose the right one 7 00:00:17.640 --> 00:00:19.770 that works for your particular company? 8 00:00:19.770 --> 00:00:21.030 It's such a great question now, 9 00:00:21.030 --> 00:00:23.280 because everything is moving so fast 10 00:00:23.280 --> 00:00:25.890 and there's just an overwhelming number of options. 11 00:00:25.890 --> 00:00:27.660 Like there's always been many options, 12 00:00:27.660 --> 00:00:30.720 but now it's like we're at the event horizon, 13 00:00:30.720 --> 00:00:32.460 it's just moving so quickly. 14 00:00:32.460 --> 00:00:33.990 And I think that the nature 15 00:00:33.990 --> 00:00:36.270 of how you make decisions has changed. 16 00:00:36.270 --> 00:00:39.900 And so in the past you might look for a large company, 17 00:00:39.900 --> 00:00:41.010 you might think through, 18 00:00:41.010 --> 00:00:42.840 do they have the right number of employees? 19 00:00:42.840 --> 00:00:43.980 Do they have the right tenure? 20 00:00:43.980 --> 00:00:46.620 All these things. None of that matters anymore. 21 00:00:46.620 --> 00:00:49.290 What matters is, you want to choose 22 00:00:49.290 --> 00:00:52.830 based on is there composability of the solution? 23 00:00:52.830 --> 00:00:55.110 As the models change and evolve, 24 00:00:55.110 --> 00:00:56.400 which they're doing every day, 25 00:00:56.400 --> 00:00:58.410 and they're getting better and better every day, 26 00:00:58.410 --> 00:01:00.870 how do you make sure that you can swap them out 27 00:01:00.870 --> 00:01:02.070 for the right models? 28 00:01:02.070 --> 00:01:06.000 You also want to choose for contract flexibility, even. 29 00:01:06.000 --> 00:01:08.880 Don't get locked into a three year contract. 30 00:01:08.880 --> 00:01:10.050 Three years is too long. 31 00:01:10.050 --> 00:01:11.730 Don't get locked into a one year contract. 32 00:01:11.730 --> 00:01:13.560 You need to be thinking through, 33 00:01:13.560 --> 00:01:16.710 how can you just adapt day to day 34 00:01:16.710 --> 00:01:19.830 as the technology ecosystem moves so quickly around you? 35 00:01:19.830 --> 00:01:21.243 And so there's a number of things kind of like that, 36 00:01:21.243 --> 00:01:24.120 that I think through, but the common thread is 37 00:01:24.120 --> 00:01:26.850 adaptability, flexibility. 38 00:01:26.850 --> 00:01:29.220 On that notion of adaptability and flexibility, 39 00:01:29.220 --> 00:01:32.670 how do you take a tool, evaluate it, 40 00:01:32.670 --> 00:01:35.730 and then scale it up within this timeframe? 41 00:01:35.730 --> 00:01:38.100 Because as you mentioned, three years is too long 42 00:01:38.100 --> 00:01:40.500 to be stuck with a tool that may not be your ideal. 43 00:01:40.500 --> 00:01:42.000 Everyone talks about operating model, 44 00:01:42.000 --> 00:01:43.380 and you need a good operating model, 45 00:01:43.380 --> 00:01:45.390 but you also need a decision model. 46 00:01:45.390 --> 00:01:48.000 And your decision model needs to move quickly. 47 00:01:48.000 --> 00:01:49.290 And right now, many companies, 48 00:01:49.290 --> 00:01:51.510 they have a lot of IT processes, 49 00:01:51.510 --> 00:01:53.460 they have a lot of rules, 50 00:01:53.460 --> 00:01:56.880 they have a lot of documentation and committees, 51 00:01:56.880 --> 00:01:59.190 and that just doesn't work in today's world. 52 00:01:59.190 --> 00:02:02.250 Your decision model needs to enable you 53 00:02:02.250 --> 00:02:07.250 to make IT and vendor decisions within weeks if not days, 54 00:02:07.770 --> 00:02:09.480 not months or years. 55 00:02:09.480 --> 00:02:12.420 And that means eliminate the committees. 56 00:02:12.420 --> 00:02:15.090 It means reduce your process steps. 57 00:02:15.090 --> 00:02:18.210 It means empower people with decision rights. 58 00:02:18.210 --> 00:02:20.760 And so all of these are things you can do 59 00:02:20.760 --> 00:02:24.480 that help you move faster towards the speed of AI. 60 00:02:24.480 --> 00:02:26.070 What excites you the most 61 00:02:26.070 --> 00:02:30.000 about how AI is changing the role of the CIO? 62 00:02:30.000 --> 00:02:31.950 Well, I think this is a great question 63 00:02:31.950 --> 00:02:34.350 because it completely changes 64 00:02:34.350 --> 00:02:36.180 two things about the CIO's job. 65 00:02:36.180 --> 00:02:37.980 So the first is, 66 00:02:37.980 --> 00:02:40.170 it just changes the breadth of the CIO's job. 67 00:02:40.170 --> 00:02:44.550 So before he or she may have been more back office, 68 00:02:44.550 --> 00:02:46.410 IT decisions that happened, 69 00:02:46.410 --> 00:02:48.570 that really kind of happened with a lag. 70 00:02:48.570 --> 00:02:52.230 Now, the CIO needs to understand every function deeply 71 00:02:52.230 --> 00:02:55.710 because agentic AI and GenAI are transforming everything, 72 00:02:55.710 --> 00:02:58.380 and the CIO is at the forefront of that. 73 00:02:58.380 --> 00:03:01.110 The second thing is, instead of being reactive 74 00:03:01.110 --> 00:03:04.170 and going through long RFP processes, 75 00:03:04.170 --> 00:03:07.920 and trying to respond to demand from the businesses, 76 00:03:07.920 --> 00:03:10.590 the CIO really needs to be at the forefront, 77 00:03:10.590 --> 00:03:12.900 needs to be learning about what's out there, 78 00:03:12.900 --> 00:03:15.000 experimenting daily with AI. 79 00:03:15.000 --> 00:03:15.990 They need to be, 80 00:03:15.990 --> 00:03:18.750 they need to be using the AI tools themselves, 81 00:03:18.750 --> 00:03:20.670 both for themselves, for just learning, 82 00:03:20.670 --> 00:03:23.100 but also they should be coding with the tools. 83 00:03:23.100 --> 00:03:24.930 They should be doing all those things with the tools, 84 00:03:24.930 --> 00:03:26.520 because they're the ones 85 00:03:26.520 --> 00:03:28.920 who will be the evangelists within the company, 86 00:03:28.920 --> 00:03:31.320 and they can bring that to the rest of the C-suite. 87 00:03:31.320 --> 00:03:32.970 AI is gonna enable the CIO 88 00:03:32.970 --> 00:03:34.500 to be the evangelist within the company. 89 00:03:34.500 --> 00:03:35.333 That's right. 90 00:03:35.333 --> 00:03:36.166 Thank you so much. 91 00:03:36.166 --> 00:03:37.260 Of course. 92 00:03:37.260 --> 00:03:39.760 (soft music)