WEBVTT 1 00:00:00.000 --> 00:00:03.030 There's a need for constructive optimism, 2 00:00:03.030 --> 00:00:05.436 a future orientation. 3 00:00:05.436 --> 00:00:07.936 (soft music) 4 00:00:11.040 --> 00:00:13.230 There is a shorter CEO tenure 5 00:00:13.230 --> 00:00:15.390 and higher turnover across the board. 6 00:00:15.390 --> 00:00:17.280 What do you think is driving this? 7 00:00:17.280 --> 00:00:18.750 So I think it's a couple of things. 8 00:00:18.750 --> 00:00:23.340 First of all, the business environment is just more volatile 9 00:00:23.340 --> 00:00:24.810 from a couple of things. 10 00:00:24.810 --> 00:00:27.960 Demographic shifts, technological disruption, 11 00:00:27.960 --> 00:00:31.170 as well as what I would call wild card trends. 12 00:00:31.170 --> 00:00:35.700 So things like pandemics and conflict and geopolitics. 13 00:00:35.700 --> 00:00:39.480 I think you also have rising expectations of both boards 14 00:00:39.480 --> 00:00:42.450 as well as activist investors. 15 00:00:42.450 --> 00:00:44.700 With that kind of uncertainty, 16 00:00:44.700 --> 00:00:47.100 you get higher levels of stress. 17 00:00:47.100 --> 00:00:52.100 In fact, the role, I think, is multiple new roles in one. 18 00:00:52.290 --> 00:00:55.440 So whether you're the chief diplomat 19 00:00:55.440 --> 00:00:57.720 or you're the chief energy officer, 20 00:00:57.720 --> 00:01:00.720 there's just a lot more demands on CEOs. 21 00:01:00.720 --> 00:01:02.940 So I think the context of that 22 00:01:02.940 --> 00:01:06.780 means you effectively get CEO tenors 23 00:01:06.780 --> 00:01:09.480 that are shortening from two reasons. 24 00:01:09.480 --> 00:01:14.250 One, in certain instances from a performance standpoint, 25 00:01:14.250 --> 00:01:15.420 they may be let go, 26 00:01:15.420 --> 00:01:16.950 but from another instance, 27 00:01:16.950 --> 00:01:20.100 there's increased levels of chronic stress, 28 00:01:20.100 --> 00:01:22.230 reported burnout. 29 00:01:22.230 --> 00:01:25.290 What do you tell CEOs to do about it? 30 00:01:25.290 --> 00:01:29.850 So, actually there's quite a number of things. 31 00:01:29.850 --> 00:01:33.690 One I would say is all about your recovery capacity. 32 00:01:33.690 --> 00:01:35.580 So there we're thinking about sleep, 33 00:01:35.580 --> 00:01:37.770 we're thinking about exercise. 34 00:01:37.770 --> 00:01:40.110 I would add protecting reflection. 35 00:01:40.110 --> 00:01:43.620 So reflection is that time that you spend 36 00:01:43.620 --> 00:01:46.500 has to be over 90 minutes or more, 37 00:01:46.500 --> 00:01:51.500 where you're really able to imagine, open the aperture, 38 00:01:52.650 --> 00:01:54.330 think about the vision. 39 00:01:54.330 --> 00:01:57.810 You move out of the part of the brain that's that linear, 40 00:01:57.810 --> 00:02:01.620 high-executive-functioning decision-making. 41 00:02:01.620 --> 00:02:04.230 And then I think there's a lot of benefit 42 00:02:04.230 --> 00:02:06.480 to not isolating as a CEO. 43 00:02:06.480 --> 00:02:11.480 So really maintaining a very robust peer network, 44 00:02:11.610 --> 00:02:14.220 a robust network of third parties. 45 00:02:14.220 --> 00:02:16.830 And what are the qualities of a future-ready CEO 46 00:02:16.830 --> 00:02:18.270 and how do these qualities differ 47 00:02:18.270 --> 00:02:20.400 from what boards have historically looked for? 48 00:02:20.400 --> 00:02:23.460 Yeah, so I think there's one that's around, 49 00:02:23.460 --> 00:02:26.520 you know, judgment under uncertainty 50 00:02:26.520 --> 00:02:29.010 given that's accelerating. 51 00:02:29.010 --> 00:02:33.240 I think there is a quality that's around influence 52 00:02:33.240 --> 00:02:35.790 or coalition building. 53 00:02:35.790 --> 00:02:38.340 I mentioned recovery capacity, 54 00:02:38.340 --> 00:02:41.460 which I think is very important for stamina 55 00:02:41.460 --> 00:02:43.530 and for the energy that's required 56 00:02:43.530 --> 00:02:47.940 that CEOs transmit to their organizations. 57 00:02:47.940 --> 00:02:51.453 I think there's a need for constructive optimism, 58 00:02:52.539 --> 00:02:54.900 a future orientation. 59 00:02:54.900 --> 00:02:58.710 Those are probably the things that I'd say are the traits 60 00:02:58.710 --> 00:03:02.790 that boards are looking more from CEOs now 61 00:03:02.790 --> 00:03:06.480 than they did in the past or in history. 62 00:03:06.480 --> 00:03:09.420 And if I think about how that contrasts, 63 00:03:09.420 --> 00:03:13.470 so if you think about the '80s and '90s 64 00:03:13.470 --> 00:03:16.500 and maybe even into the early 2000s, 65 00:03:16.500 --> 00:03:20.550 a CEO would evoke a very authoritative figure, 66 00:03:20.550 --> 00:03:24.030 a know-it-all versus a learn-it-all. 67 00:03:24.030 --> 00:03:26.340 Someone who was highly decisive, 68 00:03:26.340 --> 00:03:28.740 someone who was unemotional. 69 00:03:28.740 --> 00:03:30.570 You talked about constructive optimism. 70 00:03:30.570 --> 00:03:34.230 How are you distinguishing the value of an optimistic leader 71 00:03:34.230 --> 00:03:35.790 versus a more authoritative one? 72 00:03:35.790 --> 00:03:38.520 A lot of times when people hear the word "optimism," 73 00:03:38.520 --> 00:03:40.440 they worry it's pollyannish, right? 74 00:03:40.440 --> 00:03:44.220 That it's a cheerleader, devoid of substance perhaps, 75 00:03:44.220 --> 00:03:45.780 that is just gonna 76 00:03:45.780 --> 00:03:49.080 cheer their way into better performance. 77 00:03:49.080 --> 00:03:50.370 And that's not what I'm talking about. 78 00:03:50.370 --> 00:03:52.680 What I'm talking about is the same thing 79 00:03:52.680 --> 00:03:55.170 that we hear from CEOs 80 00:03:55.170 --> 00:03:59.643 around the energy that they get from change. 81 00:04:00.510 --> 00:04:03.510 The vision that things can be better 82 00:04:03.510 --> 00:04:06.423 for employees and for citizens. 83 00:04:07.410 --> 00:04:09.810 You know, that desire 84 00:04:09.810 --> 00:04:14.810 to move proactively into the future versus reactively. 85 00:04:16.650 --> 00:04:19.980 I think there's some traits that follow real optimism. 86 00:04:19.980 --> 00:04:22.980 So real optimists are not cynics. 87 00:04:22.980 --> 00:04:25.050 You want critics in the organization. 88 00:04:25.050 --> 00:04:29.100 You don't want cynics because cynics don't trust you. 89 00:04:29.100 --> 00:04:31.260 Critics wanna challenge the logic, 90 00:04:31.260 --> 00:04:35.550 they wanna challenge the thinking, they wanna interrogate, 91 00:04:35.550 --> 00:04:37.290 but it's not distrustful. 92 00:04:37.290 --> 00:04:41.370 They don't distrust the intention or the motivation. 93 00:04:41.370 --> 00:04:43.170 Great. Thank you. Thanks for having me. 94 00:04:43.170 --> 00:04:45.122 Thank you so much for joining us. 95 00:04:45.122 --> 00:04:47.622 (soft music)