Artificial intelligence is transforming retail.
From real-time customer personalization to advanced supply chain management,
new standards are redefining how retailers operate.
Today's resilient retailers are preparing for the future,
knowing that soon AI will be at the heart of most functions.
Retail AI by BCG offers end-to-end solutions,
managing labor and workforce issues,
while also optimizing pricing,
personalizing offers for customers,
and driving category performance.
Retail AI opens a world of new opportunities for you and your team.
Find optimal pricing, promotion, and markdowns and orchestrate investments
across them to deliver revenue growth while improving customer value perception.
Optimize your customer offer by putting the right products
into the right stores, and negotiate lower supplier costs
using advanced performance, loyalty, and commodity analytics.
Seamlessly serve customers across channels,
tailoring the experience
while optimizing your network to maximize performance and profitability.
Create custom-targeted content to increase customer loyalty
with specific messaging that is more personalized and more effective.
Manage sustainability goals,
track climate metrics, and allow your teams to react
to environmental issues to enable a net-zero journey.
Make stronger decisions
related to ordering, transportation, and network flows to enhance supply chain
transparency, avoid risks, and increase labor productivity.
With the help of BCG and BCG X's retail industry experts,
you can develop and launch an integrated technology system
complete with advanced analytic solutions.
You'll have the support needed to realistically scale
tailored algorithms, workflows, and an analytics infrastructure across your organization,
ensuring a seamless transition and the adoption of new ways of working.
Retail AI by BCG opens a world of new opportunities for you and your team,
providing trustworthy, high-quality data that complies with
evolving technology and privacy regulations.
Organizations using Retail AI by BCG are able to identify
a core competitive advantage
and refocus their efforts on orchestrating the customer experience.
With state-of-the-art portable tools, modules, and omnichannel integration capabilities,
organizations have unlocked an EBITDA uplift of up to 50%.
Retail AI by BCG is changing business and providing the solutions of the future.