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Firmenich was founded 127 years ago in Geneva,
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in Switzerland, and today is the biggest perfume company
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in a privately hold organization worldwide.
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The fundamental source of growth for Firmenich
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in consumer fragrances over the last 30 years
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have been the growth of big consumer goods companies.
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For us, the big question was how can we not only serve those
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large existing consumer goods companies of today,
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but also make sure that we create an offer
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for all these new entrepreneurial brands
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that are being founded every day, everywhere on this planet
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that also have the potential to become
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very big very quickly?
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Scentmate is a modern, approachable, and AI-based solution
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created specifically for entrepreneurs
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and independent brands in mind
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to make sure they have access to very high quality
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and winning fragrances for their products.
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Scentmate is a new perfumery business model.
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We strive at providing the best customer experience
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by actually making sure that the clients have access to
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the best quality fragrances, backed by data,
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with great ingredients, that can tell a story,
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and at the same time, without giving up an agility.
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And that the briefing part is to understand
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what the clients have in mind,
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to simplify it and to make sure that it's so well structured
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and digital so they can express what they need
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within minutes. And all this backed also by technology,
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by a team of 50 experts striving and making sure
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that this becomes a reality.
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The main success factor on our collaboration
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between Firmenich and BCGDV to develop and launch Scentmate,
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for me, it's very simple, it's the team.
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It's the way we have built a united team
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with one team spirit, working together from day one
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to the launch and beyond,
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and the fantastic mindset of being together,
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building the future together.
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And I think that here is where DV excels
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because they help us channel the idea with the right culture
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and the right metrics and the right people
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to make sure that we do not only have a digital venture,
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but we have a sustainable and
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long-term success digital venture.
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Scentmate allows us to deliver a very, very high level of
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efficiency in everything that we do,
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but with an equal amount of passion.
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And Scentmate is really the combination of both, right?
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The efficiency to serve this very fragmented market
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and the full passion of the perfumery industry.
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