WEBVTT 1 00:00:00.270 --> 00:00:03.893 My name is Fadi Makki and I'm partner and director, 2 00:00:03.893 --> 00:00:07.230 co-leading the behavioral science work at BCG. 3 00:00:07.230 --> 00:00:10.383 I specialize in the use of insights from behavioral science 4 00:00:10.383 --> 00:00:12.960 to solve the public policy challenges 5 00:00:12.960 --> 00:00:14.730 and organizational challenges. 6 00:00:14.730 --> 00:00:16.470 I'm also founder of Nudge Lebanon, 7 00:00:16.470 --> 00:00:18.660 one of the pioneering behavioral science units 8 00:00:18.660 --> 00:00:20.820 in the global south, and I'm co-chair 9 00:00:20.820 --> 00:00:22.812 of the WHO's Technical Advisory Group 10 00:00:22.812 --> 00:00:25.439 on Behavioral Insights for Public Health. 11 00:00:25.439 --> 00:00:28.606 (gentle bright music) 12 00:00:32.970 --> 00:00:36.510 Behavioral science is the scientific study of human behavior 13 00:00:36.510 --> 00:00:38.970 and why people do what they do. 14 00:00:38.970 --> 00:00:42.588 It covers several disciplines such as psychology, 15 00:00:42.588 --> 00:00:46.860 economics, cognitive sciences, neurosciences, 16 00:00:46.860 --> 00:00:49.740 and other behavioral science disciplines. 17 00:00:49.740 --> 00:00:53.520 Behavioral science uses evidence-based tools 18 00:00:53.520 --> 00:00:57.630 that can be applied in a variety of areas: 19 00:00:57.630 --> 00:01:02.576 public policy areas and organizational challenge areas. 20 00:01:02.576 --> 00:01:05.743 (gentle bright music) 21 00:01:08.940 --> 00:01:12.570 Sometimes providing CEOs with insights 22 00:01:12.570 --> 00:01:15.330 on the cognitive biases 23 00:01:15.330 --> 00:01:18.630 that can impact their decision-making 24 00:01:18.630 --> 00:01:20.670 is a very powerful nudge 25 00:01:20.670 --> 00:01:23.726 and will help them see the importance 26 00:01:23.726 --> 00:01:26.790 of embedding behavioral science into their work. 27 00:01:26.790 --> 00:01:30.833 So being aware of these biases can help CEOs 28 00:01:30.833 --> 00:01:33.180 make more rational decisions 29 00:01:33.180 --> 00:01:37.080 and more informed decisions for their organizations. 30 00:01:37.080 --> 00:01:39.840 Once they see this, 31 00:01:39.840 --> 00:01:43.410 normally, they'll be able to identify areas 32 00:01:43.410 --> 00:01:46.560 where behavioral science tools can be deployed 33 00:01:46.560 --> 00:01:49.200 to the benefit of the organization. 34 00:01:49.200 --> 00:01:50.100 And we believe 35 00:01:50.100 --> 00:01:52.650 that this is going to be a game changer for them, 36 00:01:52.650 --> 00:01:55.620 and we believe that also, once they've been exposed to it, 37 00:01:55.620 --> 00:01:58.710 they would never want to part from it. 38 00:01:58.710 --> 00:02:00.300 They would want to set up also 39 00:02:00.300 --> 00:02:02.760 their own behavioral science teams 40 00:02:02.760 --> 00:02:06.510 and units to solve their most complex challenges 41 00:02:06.510 --> 00:02:11.510 to behaviorally inform their transformation programs, 42 00:02:11.640 --> 00:02:13.860 their change management programs, 43 00:02:13.860 --> 00:02:16.770 and to experiment more and more 44 00:02:16.770 --> 00:02:19.080 to test what works from what does not work. 45 00:02:19.080 --> 00:02:21.630 So overall, incorporating behavioral science 46 00:02:21.630 --> 00:02:25.440 into leadership strategies can help CEOs 47 00:02:25.440 --> 00:02:29.220 become more effective and can help them 48 00:02:29.220 --> 00:02:32.520 become more scientific in their management 49 00:02:32.520 --> 00:02:35.012 of the business and the organization. 50 00:02:35.012 --> 00:02:37.849 (gentle bright music)