WEBVTT 1 00:00:00.080 --> 00:00:03.163 (light upbeat music) 2 00:00:06.360 --> 00:00:10.410 If you ask a CEO, a chief transformation officer, 3 00:00:10.410 --> 00:00:13.860 someone leading an initiative as part of a transformation, 4 00:00:13.860 --> 00:00:15.990 "How's the team doing right now?" 5 00:00:15.990 --> 00:00:18.420 You more or less hear the same thing: 6 00:00:18.420 --> 00:00:21.677 People are tired. 7 00:00:21.677 --> 00:00:24.760 (light upbeat music) 8 00:00:37.530 --> 00:00:41.940 It is true that some people in your organization are tired, 9 00:00:41.940 --> 00:00:43.923 overworked, overburdened, 10 00:00:44.940 --> 00:00:48.540 but it's not true that everyone in your organization 11 00:00:48.540 --> 00:00:52.140 is tired, overworked, and overburdened. 12 00:00:52.140 --> 00:00:55.380 And what a leader needs is a real-time 13 00:00:55.380 --> 00:00:57.840 or close-to-real-time tool 14 00:00:57.840 --> 00:01:01.140 to be able to decompose the organization. 15 00:01:01.140 --> 00:01:04.500 To really quickly answer the question, 16 00:01:04.500 --> 00:01:08.370 "How is the organization really doing right now? 17 00:01:08.370 --> 00:01:12.120 How is this team really doing right now? 18 00:01:12.120 --> 00:01:14.640 What are the emotions that they are experiencing, 19 00:01:14.640 --> 00:01:17.400 highs and lows, this week? 20 00:01:17.400 --> 00:01:21.000 How much self-efficacy, how much belief in theirselves 21 00:01:21.000 --> 00:01:24.420 and their ability to change do they experience? 22 00:01:24.420 --> 00:01:28.200 And how much capacity, how much bandwidth, 23 00:01:28.200 --> 00:01:32.253 both mental and actual resources does this team have?" 24 00:01:33.390 --> 00:01:36.990 Once you are able to do that, then a whole new set 25 00:01:36.990 --> 00:01:38.793 of interventions open up to you. 26 00:01:39.900 --> 00:01:43.380 Fortunately, we've developed just such that tool. 27 00:01:43.380 --> 00:01:46.320 It's an assessment that takes about 70 seconds. 28 00:01:46.320 --> 00:01:48.060 And think about it like a video game 29 00:01:48.060 --> 00:01:51.810 that people can quickly play that immediately gives 30 00:01:51.810 --> 00:01:54.330 that individual a real-time 31 00:01:54.330 --> 00:01:57.750 behaviorally informed prescription for how to respond 32 00:01:57.750 --> 00:01:59.310 to their situation, 33 00:01:59.310 --> 00:02:01.740 and gives leaders a full view 34 00:02:01.740 --> 00:02:04.470 into the experience of the organization. 35 00:02:04.470 --> 00:02:08.610 What transformation leaders need to be able to do right now 36 00:02:08.610 --> 00:02:13.110 is get away from the myth that an organization is tired 37 00:02:13.110 --> 00:02:16.140 and need to be able to answer the question, 38 00:02:16.140 --> 00:02:18.570 "How is my team doing right now? 39 00:02:18.570 --> 00:02:21.060 How is this person doing right now?" 40 00:02:21.060 --> 00:02:25.230 And use the science of behavior change to intervene, 41 00:02:25.230 --> 00:02:29.100 real time, to be able to move people from a place 42 00:02:29.100 --> 00:02:32.700 where their confidence is low, where their capacity is low, 43 00:02:32.700 --> 00:02:34.263 their bandwidth is low, 44 00:02:35.190 --> 00:02:39.450 to an expectation that they can do whatever they believe. 45 00:02:39.450 --> 00:02:41.790 That they are part of a heroic mission 46 00:02:41.790 --> 00:02:46.590 and they have control over how that mission will unfold. 47 00:02:46.590 --> 00:02:50.880 It's only then that a practice of changing, 48 00:02:50.880 --> 00:02:53.460 not a management of change, takes place 49 00:02:53.460 --> 00:02:55.650 inside an organization. 50 00:02:55.650 --> 00:02:59.190 It's there that you can start to build 51 00:02:59.190 --> 00:03:02.340 the renewable stores of hope that will power 52 00:03:02.340 --> 00:03:04.623 your transformation through to the end. 53 00:03:06.307 --> 00:03:09.390 (light upbeat music)