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<v ->I'm Julia Dhar.</v>

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I lead BCG's Global Behavioral Science Lab,

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where we bring behavioral science, psychology,

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and neuroscience together to increase the odds

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of success in a transformation.

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Today is probably the least busy we will ever be,

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and what that means is that organizations

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and leaders need a new science of changing.

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Change is not just something to be managed, but a skill

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and capability to be built in the organization.

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(light music)