-: I'm Julia Dhar.
I lead BCG's Global Behavioral Science Lab,
where we bring behavioral science, psychology,
and neuroscience together to increase the odds
of success in a transformation.
Today is probably the least busy we will ever be,
and what that means is that organizations
and leaders need a new science of changing.
Change is not just something to be managed, but a skill
and capability to be built in the organization.
(light music)