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(upbeat music)
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What motivated you to really ramp up
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your sustainability efforts?
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We thought about where we are in the supply chain
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and we know that we have a responsibility
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sitting between our customers and our suppliers
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and how we can bring the supply chain together
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to be a more responsible supply chain.
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And we could stop there
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because that's the right thing to do,
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but in reality, it's a big opportunity for us
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because our customers need certain things,
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Our suppliers want to provide certain things.
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And we created what we'll call
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the Climate and Sustainability Advantage,
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and then we organized everything around it.
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Now, the bonus is for our own operations,
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we can actually reduce our costs by doing this work.
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We changed the packaging for our branded product
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and we changed it from white to craft,
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which sounds like a simple step in the process,
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but because of our scale,
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we're talking about 270 million packages.
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There's less packaging involved
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and there's a lower cost with that box
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versus the prior white box.
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It's a big cost savings for us
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and for the partnership across the supply chain.
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Henry, on this journey then,
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what has been really exciting in terms of accomplishments?
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I'll start with our one planet, one table assortment.
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So we actually had already a vast array of products
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that our customers were wanting,
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but they just didn't have the data
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and the certifications against them.
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And so what we decided was we're gonna create
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the very best sustainable assortment in our industry.
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And that's what we did it,
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and now it's been driving growth for us.
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As you've been on this journey,
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can you share some concrete examples of
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what business value you are already starting to see?
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One of our national sales customers,
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one of the largest food service providers in the world,
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they came to us a few years back and said,
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"We want to meet our sustainability goals
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and we wanna partner with you, Sysco, on doing that,
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'cause we see you as the experts,
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but we're not getting the data, we're not getting
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always the products that we need."
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So we're giving them data on which products
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have lower carbon
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and then they're increasing their spend on those products
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so that they can reduce their carbon emissions.
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And I talk regularly with the VP who leads that account
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and he just talks to me about the amount
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that sustainability has helped bring that relationship along
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and how it has really helped
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to drive growth with that customer.
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Can you talk a little bit about what some
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of the challenges were and what you learned in that process?
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Yeah, the biggest one was data and technology.
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And so working with
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all of the different global business units,
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working with our specialty businesses,
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to bring all of that data into one place
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and then report it out to the relevant stakeholders.
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It needed a lot of planning, it needed a lot of alignment,
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and it needed some really thorough processes
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in selecting some external help on that journey.
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I would say another challenge has been
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the rise in regulations.
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And so what we're trying to do now is try and use
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some of the reporting regulations,
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actually as an advantage for us.
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By measuring and tracking what we're doing,
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we can actually move faster
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if we do it in an efficient and pragmatic way.
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As sort of some of the pioneers
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in this space, in sustainability,
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what would be your message to other organizations
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that are embarking or are on this journey as well?
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If you do this work correctly,
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you can provide an opportunity for your business to grow.
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Of course, there's a responsibility that we all have
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to do this work and do it well.
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However, I can get everyone rallied around
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the opportunity to grow.
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And you can't do it alone.
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You need to bring a partner in
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who's gonna provide the right thinking
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and challenges for you to go in the right direction.
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Can you talk a little bit about the collaboration
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with BCG and Quantis?
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So I think what was really special about
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the BCG, Quantis relationship with Sysco
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is we felt like one team.
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So you're not just getting the strategy and the plan,
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but you are getting a partner
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who can come and implement it with you
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and in partnership with your teams.
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Thank you both for joining me today
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and thanks for making the time.
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Thanks for having us.
My pleasure.