WEBVTT 1 00:00:07.620 --> 00:00:10.740 Think about how the finance function 2 00:00:10.740 --> 00:00:12.900 and specifically, the role of the CFO 3 00:00:12.900 --> 00:00:16.260 has evolved during the course of your tenures. 4 00:00:16.260 --> 00:00:18.930 Stock market valuations have gone up. 5 00:00:18.930 --> 00:00:21.990 Analyst coverage has increased dramatically. 6 00:00:21.990 --> 00:00:24.540 The analysts are smarter, right? 7 00:00:24.540 --> 00:00:28.320 Visibility into your data and into the competitor's data 8 00:00:28.320 --> 00:00:31.290 has advanced dramatically simply with digitalization. 9 00:00:31.290 --> 00:00:34.620 The whole world has become better aware 10 00:00:34.620 --> 00:00:36.375 of what your business is doing 11 00:00:36.375 --> 00:00:38.730 and what your competition is doing, right? 12 00:00:38.730 --> 00:00:41.250 So, you have to be sharper. 13 00:00:41.250 --> 00:00:43.410 You have to make your organization sharper. 14 00:00:43.410 --> 00:00:45.180 I think because information is flowing quicker, 15 00:00:45.180 --> 00:00:46.980 we have to change quickly, right? 16 00:00:46.980 --> 00:00:48.030 We have to be able to adapt to 17 00:00:48.030 --> 00:00:49.770 whether it's an external change, 18 00:00:49.770 --> 00:00:51.120 whether it's an internal change, 19 00:00:51.120 --> 00:00:53.280 whether it's a, you know, unforeseen thing 20 00:00:53.280 --> 00:00:54.676 in the stock market. 21 00:00:54.676 --> 00:00:56.910 You have to be able to change more quickly than before. 22 00:00:56.910 --> 00:00:59.340 I find it helpful to fall back upon the basics, right? 23 00:00:59.340 --> 00:01:01.410 Do you have the right team around you, right? 24 00:01:01.410 --> 00:01:02.700 Do you have the right processes? 25 00:01:02.700 --> 00:01:04.020 Is your strategy right? 26 00:01:04.020 --> 00:01:06.060 Not only has the CFO's jobs gotten challenging, 27 00:01:06.060 --> 00:01:08.220 but so is the CEO's job. 28 00:01:08.220 --> 00:01:11.310 And so, as the, you know, chief capital officer, 29 00:01:11.310 --> 00:01:14.310 if you will, of how we're going to deploy capital, 30 00:01:14.310 --> 00:01:17.160 you need to become very, very aware 31 00:01:17.160 --> 00:01:18.960 of what's going on in the risk management area. 32 00:01:18.960 --> 00:01:21.840 Compliance, you mentioned, technology, huge. 33 00:01:21.840 --> 00:01:22.710 How much are we getting? 34 00:01:22.710 --> 00:01:24.120 How much are we getting back? 35 00:01:24.120 --> 00:01:26.100 You know, marketing, sales, product development. 36 00:01:26.100 --> 00:01:29.070 If you're in, you know, medtech, what's the R&D budget? 37 00:01:29.070 --> 00:01:30.780 How much is being commercialized? 38 00:01:30.780 --> 00:01:33.570 Those are way out of your swim lane. 39 00:01:33.570 --> 00:01:36.210 And if you can't go in there confidently, 40 00:01:36.210 --> 00:01:39.270 have a discussion about what's driving your business, 41 00:01:39.270 --> 00:01:42.877 you then can't help the CEO make an assessment of saying, 42 00:01:42.877 --> 00:01:45.660 "Where do we need to deploy our capital?" 43 00:01:45.660 --> 00:01:48.510 And that's a really fun job. 44 00:01:48.510 --> 00:01:50.940 And so, you'd better get on with the transformation, 45 00:01:50.940 --> 00:01:52.890 because that's a lot more fun 46 00:01:52.890 --> 00:01:54.930 than just running the finance team. 47 00:01:54.930 --> 00:01:57.990 What advice would you give to emerging CFOs 48 00:01:57.990 --> 00:01:59.850 or finance leaders who are getting ready 49 00:01:59.850 --> 00:02:02.670 to lead their first finance transformation? 50 00:02:02.670 --> 00:02:05.190 It's exhilarating, it's exhausting, 51 00:02:05.190 --> 00:02:07.860 it's rewarding, it's frustrating, 52 00:02:07.860 --> 00:02:10.020 but it really is worth it at the end. 53 00:02:10.020 --> 00:02:13.020 But having some patience for the outcomes 54 00:02:13.020 --> 00:02:14.400 is really important as well. 55 00:02:14.400 --> 00:02:17.970 And keeping your eye on the prize, the long-term prize. 56 00:02:17.970 --> 00:02:20.250 My advice would be communication is key. 57 00:02:20.250 --> 00:02:22.560 Upfront make sure you sell the transformation, 58 00:02:22.560 --> 00:02:26.520 sell it to the board, to the leaders, the CEO, 59 00:02:26.520 --> 00:02:29.250 internally, the entire finance team, over-communicate. 60 00:02:29.250 --> 00:02:30.960 And be that example. 61 00:02:30.960 --> 00:02:33.690 If things are going well, communicate and celebrate. 62 00:02:33.690 --> 00:02:36.000 If things aren't going well, then be honest and transparent. 63 00:02:36.000 --> 00:02:38.610 Especially, finance people, we tend to get too detailed 64 00:02:38.610 --> 00:02:40.620 and dive in and try to do everything ourselves. 65 00:02:40.620 --> 00:02:43.230 You have to delegate, you have to get your team right, 66 00:02:43.230 --> 00:02:44.880 you have to trust what they're doing, 67 00:02:44.880 --> 00:02:47.070 but you have to stay on top of everybody, 68 00:02:47.070 --> 00:02:50.040 and you have to make sure the trains are running on time, 69 00:02:50.040 --> 00:02:53.250 and you will have a more elevated position, right? 70 00:02:53.250 --> 00:02:54.976 It's a management position. 71 00:02:54.976 --> 00:02:57.540 It's a business looking forward position. 72 00:02:57.540 --> 00:02:59.370 It's multifunctional. 73 00:02:59.370 --> 00:03:01.290 Keep in mind that businesses 74 00:03:01.290 --> 00:03:03.870 that are in need of transformation, 75 00:03:03.870 --> 00:03:05.550 it didn't happen yesterday. 76 00:03:05.550 --> 00:03:09.960 It's multiple years of low investment 77 00:03:09.960 --> 00:03:12.240 or a radical shift in your market. 78 00:03:12.240 --> 00:03:16.470 You have to make sure that you have enough staying power, 79 00:03:16.470 --> 00:03:18.630 because it will take you two to three years 80 00:03:18.630 --> 00:03:20.040 to do a full transformation. 81 00:03:20.040 --> 00:03:22.140 So, folks think, oh, it's going to be six months 82 00:03:22.140 --> 00:03:23.490 and it's going to be over. 83 00:03:23.490 --> 00:03:26.370 You know, that's not a transformation, that's a resizing. 84 00:03:26.370 --> 00:03:29.070 And so, what my advice to CFOs is, 85 00:03:29.070 --> 00:03:31.860 get buckled up, because it is a journey. 86 00:03:31.860 --> 00:03:33.840 You will have some wins, you'll have some losses. 87 00:03:33.840 --> 00:03:36.180 The world will continue to shift on you. 88 00:03:36.180 --> 00:03:37.770 You may need to go faster in certain areas 89 00:03:37.770 --> 00:03:39.390 and slower in others, 90 00:03:39.390 --> 00:03:41.250 but understand that the path 91 00:03:41.250 --> 00:03:43.890 will lead you to a better outcome 92 00:03:43.890 --> 00:03:45.790 and a more sustainable business model.