WEBVTT 00:00:00.250 --> 00:00:01.334 Welcome to you both. 00:00:01.626 --> 00:00:05.630 Brendan, to you first. How is McCormick balancing quality, 00:00:05.630 --> 00:00:09.217 consistency, and sustainability across supply chains 00:00:09.217 --> 00:00:10.176 at the moment? 00:00:10.677 --> 00:00:12.262 You know, when I think about all three of those, 00:00:12.262 --> 00:00:15.598 quality, consistency, and sustainability—I would even add on 00:00:15.598 --> 00:00:19.686 top of that customer service because that's part of the equation— 00:00:19.686 --> 00:00:23.898 we don't see those as necessarily tradeoffs from one another. 00:00:24.232 --> 00:00:26.609 We really see them as reinforcing each other. 00:00:26.943 --> 00:00:31.322 And the way we think about it is down even to a site level within our whole 00:00:31.322 --> 00:00:33.158 entire manufacturing base. 00:00:33.408 --> 00:00:35.326 So, you know, when you think about the relationship 00:00:35.326 --> 00:00:38.580 between our quality teams and our manufacturing teams on-site, 00:00:38.580 --> 00:00:42.208 it's really important that they really do have a lot of alignment on what we're 00:00:42.208 --> 00:00:43.001 trying to achieve. 00:00:43.001 --> 00:00:45.045 We even measure that in a lot of ways. 00:00:45.378 --> 00:00:48.673 And then also the site level, you know, we bring sustainability goals, 00:00:48.673 --> 00:00:50.383 we cascade them down to site by site. 00:00:50.717 --> 00:00:53.970 So it's water reduction, it's going to be recycling rates, 00:00:53.970 --> 00:00:57.348 it's also going to be energy reduction, too, water treatment. 00:00:57.348 --> 00:01:00.393 These are things that we sort of really bring down to the site level and really 00:01:00.393 --> 00:01:01.186 measure all the time. 00:01:01.519 --> 00:01:05.148 And I would say customer service and consistency are kind of, you know, 00:01:05.148 --> 00:01:06.691 partners with quality overall. 00:01:06.691 --> 00:01:08.276 So that's the way we look at it right now. 00:01:08.943 --> 00:01:11.613 Jeff, looking across the consumer product space, 00:01:11.613 --> 00:01:14.365 where are you identifying the most compelling 00:01:14.365 --> 00:01:16.076 growth opportunities at the moment? 00:01:16.618 --> 00:01:19.412 While the environment might be tough right now, 00:01:19.412 --> 00:01:23.958 there are three really exciting places for growth that we talk about with our clients. 00:01:24.793 --> 00:01:27.921 First, you can never focus enough on your core. 00:01:28.338 --> 00:01:32.425 Every company has got those core brands, core products, 00:01:32.425 --> 00:01:38.181 core items that you want to get in the hands of consumers everywhere you can. 00:01:38.181 --> 00:01:41.476 And it's important to make them available, to make them visible, 00:01:41.476 --> 00:01:44.270 to make them desired, to have them in the right sizes, 00:01:44.270 --> 00:01:45.939 to have them at the right prices. 00:01:46.564 --> 00:01:51.402 Second thing that we're encouraging companies to think about right now is 00:01:51.402 --> 00:01:53.154 consumer wallets are tight. 00:01:53.571 --> 00:01:58.827 And you've got to think about not just selling products relative to your direct 00:01:58.827 --> 00:02:01.788 competition, but for other uses of a dollar. 00:02:02.122 --> 00:02:06.835 Think broadly about who your competitor could be, why your product's better, 00:02:06.835 --> 00:02:09.129 and convince people to choose your products, 00:02:09.129 --> 00:02:12.632 your brand over a broader competitive set. 00:02:12.632 --> 00:02:17.846 And the third thing we're encouraging clients to think about is to grow inorganically. 00:02:17.846 --> 00:02:22.767 There's never a better time to do acquisitions and add to your portfolio 00:02:22.767 --> 00:02:25.270 than in a tough economic environment. 00:02:25.645 --> 00:02:28.356 And there are certainly bargains to be had right now. 00:02:28.731 --> 00:02:31.067 what are the imperatives for leaders right now? 00:02:31.067 --> 00:02:32.652 What advice do you have? 00:02:32.652 --> 00:02:34.362 What should they be focused on? 00:02:35.029 --> 00:02:36.156 What are you focusing on? 00:02:36.573 --> 00:02:39.284 Well, I think, you know, I agree with many of the things that Jeff 00:02:39.284 --> 00:02:41.494 just said, but one of the most important ones is 00:02:41.494 --> 00:02:45.498 making sure you're really focused on the strongest categories that you should be 00:02:45.498 --> 00:02:48.209 leaning into for, you know, growth and value creation. 00:02:49.544 --> 00:02:50.545 It all starts there. 00:02:50.545 --> 00:02:53.923 And that's probably one of the most important areas right now that we think 00:02:53.923 --> 00:02:55.675 is most important to focus on. 00:02:55.675 --> 00:02:57.385 And kind of—it's just about the 00:02:57.385 --> 00:02:59.012 categories and the brands, 00:02:59.012 --> 00:03:02.765 it's remembering at the end of the day it's about winning the hearts and minds 00:03:02.765 --> 00:03:07.145 of consumers and delighting them and getting them to choose their scarce 00:03:08.146 --> 00:03:10.190 dollars to your brand and product. 00:03:10.607 --> 00:03:17.447 So despite all the noise and everything around macro economy, policy, competition, 00:03:17.447 --> 00:03:21.242 supply chain challenges, it all comes back to keeping the 00:03:21.242 --> 00:03:25.079 consumers your true north and remembering that you're in the business to serve the 00:03:25.079 --> 00:03:26.789 consumer at the end of the day. 00:03:26.789 --> 00:03:28.791 Gentlemen, thank you so much for your time. 00:03:29.125 --> 00:03:29.542 Thank you.