WEBVTT 1 00:00:00.333 --> 00:00:03.133 Kris, Yotam, welcome. Kris, to you first. 2 00:00:03.133 --> 00:00:08.133 We know about market uncertainties, but are they presenting perhaps different 3 00:00:09.166 --> 00:00:10.266 opportunities? 4 00:00:11.733 --> 00:00:13.866 I mean, it is a very volatile market that we 5 00:00:13.866 --> 00:00:15.066 operate in at the moment. 6 00:00:15.066 --> 00:00:16.100 There's a lot going on. 7 00:00:16.500 --> 00:00:21.500 But at the core of it, in our business, the needs that we meet and the consumers 8 00:00:23.266 --> 00:00:26.200 we work with, they are very active. 9 00:00:26.200 --> 00:00:27.500 That's a lot of demand. 10 00:00:27.500 --> 00:00:30.800 The demand signal is strong, especially in emerging markets, 11 00:00:30.800 --> 00:00:34.333 which I'm really excited about. We're seeing very strong growth, 12 00:00:34.333 --> 00:00:35.266 sustained growth. 13 00:00:36.066 --> 00:00:40.633 Lots of consumers are entering our categories at this moment and engaging 14 00:00:40.633 --> 00:00:44.200 with our brands, and that's fundamentally very positive. 15 00:00:44.200 --> 00:00:47.300 So despite the volatility, I'm an optimist. 16 00:00:48.700 --> 00:00:51.666 One major uncertainty is AI. 17 00:00:52.000 --> 00:00:53.266 How are you approaching that? 18 00:00:54.600 --> 00:00:57.500 AI has been with us for some time in different forms. 19 00:00:57.500 --> 00:01:00.833 Obviously, the tools are becoming far more advanced 20 00:01:00.833 --> 00:01:04.300 very quickly, and we are learning like everyone else, 21 00:01:04.300 --> 00:01:05.900 what can we do with this? 22 00:01:06.400 --> 00:01:08.833 We're deploying tools throughout the company. 23 00:01:09.700 --> 00:01:14.200 Our people are actually very engaged, very excited in this journey, 24 00:01:14.200 --> 00:01:15.700 because it's new stuff. 25 00:01:15.700 --> 00:01:17.833 It's amazing what you can do. 26 00:01:18.266 --> 00:01:20.966 The productivity gains are significant, but frankly, 27 00:01:20.966 --> 00:01:23.400 the quality of the work gets a lot better too. 28 00:01:23.400 --> 00:01:27.666 And that's perhaps the most surprising thing, is just how much better, 29 00:01:27.666 --> 00:01:30.900 more consistent we can be every day around the world. 30 00:01:30.900 --> 00:01:35.133 And that's a really big deal for a large enterprise like ours to raise the 31 00:01:35.133 --> 00:01:38.133 consistency and raise the level of quality and work. 32 00:01:38.733 --> 00:01:41.533 And the good news is that our people are highly engaged in that journey. 33 00:01:41.533 --> 00:01:45.100 So we're going to go fast and we're going to stay humble. 34 00:01:45.233 --> 00:01:46.200 There's a lot to learn. 35 00:01:46.533 --> 00:01:50.833 Yotam, is that resonating with you, that experience of AI across the industry? 36 00:01:51.066 --> 00:01:52.133 Yes, I think so. 37 00:01:52.266 --> 00:01:55.833 Beyond the impacts to the work side and how work gets done, 38 00:01:55.833 --> 00:02:00.300 we're also increasingly seeing the consumer experience be disrupted by AI. 39 00:02:00.300 --> 00:02:05.300 And so I think that's going to add another layer to the disruption and the 40 00:02:06.133 --> 00:02:09.800 opportunities in industry and maybe beyond AI. 41 00:02:09.800 --> 00:02:14.800 A couple other thoughts on what's going on from a consumer standpoint. 42 00:02:15.333 --> 00:02:20.333 One, I would say the emphasis on value, especially given some of the macro trends 43 00:02:21.066 --> 00:02:26.066 and developments in the world and the need to really figure out how to execute 44 00:02:26.600 --> 00:02:31.133 with precision and bring the right value construct to consumers. 45 00:02:31.933 --> 00:02:35.233 And then another one that I think is also near and dear to you, Kris, 46 00:02:35.233 --> 00:02:36.933 would be around health and wellness. 47 00:02:36.933 --> 00:02:41.933 And we see that being quite robust and increasingly across both services and 48 00:02:43.000 --> 00:02:43.700 products. 49 00:02:43.700 --> 00:02:48.700 And a broad definition of self-care is another trend that's impacting quite 50 00:02:49.133 --> 00:02:49.866 centrally. 51 00:02:50.400 --> 00:02:52.700 Yotam, Kris, thank you so much for your time. 52 00:02:53.033 --> 00:02:53.400 Thank you. 53 00:02:53.466 --> 00:02:53.833 Thank you.