WEBVTT 00:00:00.000 --> 00:00:02.800 People trust people, people buy from people, 00:00:02.800 --> 00:00:07.880 and they have to believe that you are a real person and that you believe in what 00:00:07.880 --> 00:00:10.040 you're promoting or you're selling. 00:00:11.400 --> 00:00:13.120 Thank you for joining me here in Cannes. 00:00:13.120 --> 00:00:16.480 We're talking about how CMOs can make the most out of LinkedIn, 00:00:16.480 --> 00:00:19.560 and it's especially relevant because we're here in Cannes, 00:00:19.560 --> 00:00:22.720 where people are networking, they are building a community, 00:00:22.720 --> 00:00:24.520 they're pitching, they're selling. 00:00:24.880 --> 00:00:27.200 So CMOs do that every day on LinkedIn. 00:00:27.240 --> 00:00:30.320 Before we get into LinkedIn, let me . . . let's talk a bit about the CMO. 00:00:30.560 --> 00:00:33.840 What is the evolving role and expectation of the CMO today? 00:00:33.840 --> 00:00:39.560 So I think CMOs are now firmly viewed as revenue drivers. 00:00:39.560 --> 00:00:42.480 And so the role in the C-suite is, of course, 00:00:42.480 --> 00:00:46.920 to represent and grow the brand, but it is as much to grow the actual 00:00:46.920 --> 00:00:50.600 company and the revenue and the customers of the company, 00:00:50.600 --> 00:00:54.200 which is wonderful for those of us who grew up that way. 00:00:54.880 --> 00:00:58.320 And then we live in a macroeconomic climate of great chaos. 00:00:58.480 --> 00:01:02.560 So if you are a global marketer, you have to be on top of every single 00:01:02.560 --> 00:01:05.360 political, economic ruffle happening around the 00:01:05.360 --> 00:01:07.920 world, which is not for the faint of heart. 00:01:08.320 --> 00:01:12.560 And then, of course, AI is forcing all CMOs to not only use AI 00:01:12.560 --> 00:01:17.000 and train their teams and acquire tools and experiment and learn, 00:01:17.000 --> 00:01:19.800 but we have to become builders ourselves. 00:01:20.200 --> 00:01:25.680 I have to learn to build agents, I have to be a technologist in a way that 00:01:25.680 --> 00:01:30.320 is delightful for me having worked in a lot of tech companies. 00:01:31.080 --> 00:01:33.120 But it's still intimidating and hard. 00:01:33.120 --> 00:01:36.120 And I think a lot of CMOs are trying to figure out 00:01:36.120 --> 00:01:38.440 how to be AI fluent and AI productive. 00:01:38.760 --> 00:01:39.320 Well, that's it. 00:01:39.320 --> 00:01:41.760 I mean, I see it first hand with many of our clients, 00:01:41.760 --> 00:01:44.520 this new sensibility for driving revenue, 00:01:44.520 --> 00:01:46.640 for understanding technology and tools. 00:01:46.880 --> 00:01:49.000 You know, gone are the days where you can be a 00:01:49.000 --> 00:01:52.120 brand creative or, you know, to be what they thought was a marketer, 00:01:52.120 --> 00:01:53.600 you need to be all these things. 00:01:53.600 --> 00:01:59.360 So I think with AI now it's becoming table stakes to use AI for efficiency and 00:01:59.360 --> 00:02:03.840 aiding the speed of things like content creation, et cetera. 00:02:04.240 --> 00:02:09.000 But now the next frontier is growth, driving revenue growth, 00:02:09.000 --> 00:02:12.800 driving customer growth, engaging more deeply 00:02:12.800 --> 00:02:15.840 and personally with customers through AI. 00:02:16.200 --> 00:02:19.520 And that's really the the land we're moving through now. 00:02:20.040 --> 00:02:23.400 And the CMOs who do a good job of that, they want to tell that story. 00:02:23.680 --> 00:02:27.960 So maybe let's talk a bit about how CMOs can build their personal platform, 00:02:27.960 --> 00:02:29.840 their personal brand on LinkedIn. 00:02:30.200 --> 00:02:34.040 How should CMO start to leverage LinkedIn for their own brand and platform? 00:02:34.040 --> 00:02:35.840 And I think this is not just for CMOs. 00:02:35.840 --> 00:02:37.760 This is for the entire C-suite. 00:02:38.080 --> 00:02:42.200 LinkedIn is over a billion professionals around the world. 00:02:42.200 --> 00:02:46.160 It is the best place to build and showcase your brand 00:02:46.160 --> 00:02:48.400 and also yourself as a leader. 00:02:48.880 --> 00:02:54.880 And so I always tell people, your CEO, your CFO, your head of product, yours, 00:02:54.880 --> 00:02:58.680 you as a CMO, you must be on LinkedIn regularly. 00:02:58.680 --> 00:03:02.200 You should be posting video--video, video, video. 00:03:02.440 --> 00:03:05.160 People are getting incredible engagement on video. 00:03:05.880 --> 00:03:10.880 Ninety-eight percent of Fortune CEOs share on LinkedIn and their videos get 00:03:10.880 --> 00:03:13.800 four times the engagement of other content. 00:03:14.360 --> 00:03:16.200 So embracing video. 00:03:16.240 --> 00:03:19.440 And I also think it's important to lower the stakes on yourself. 00:03:19.880 --> 00:03:23.600 I think, you know, five, six, years ago you would have a script and you 00:03:23.600 --> 00:03:27.160 would write it or rehearse it, and it was very professionally done. 00:03:27.440 --> 00:03:32.200 And I'm trying to encourage people now to take three minutes between meetings or 00:03:32.200 --> 00:03:37.040 add an event like this and say I learned two amazing things in the last hour from 00:03:37.040 --> 00:03:39.240 this customer or this thought leader. 00:03:39.480 --> 00:03:41.480 Here's my personal take on it. 00:03:41.720 --> 00:03:45.200 And just be, just be real, but share your insight. 00:03:45.200 --> 00:03:49.760 And it's not a scripted, overproduced event. 00:03:50.120 --> 00:03:52.760 Let's talk a bit about how marketers can use LinkedIn. 00:03:52.760 --> 00:03:56.360 Certainly generative AI has made content creation and consumption, 00:03:56.800 --> 00:03:59.120 there's a new thinking around it, a new dynamic. 00:03:59.120 --> 00:04:00.000 It's so much easier. 00:04:00.480 --> 00:04:03.880 How should marketers be using LinkedIn for their own business today? 00:04:03.920 --> 00:04:04.720 Yeah, absolutely. 00:04:05.000 --> 00:04:08.800 Well, our ads platform has gotten much deeper 00:04:08.800 --> 00:04:10.840 and better and stronger. 00:04:11.240 --> 00:04:16.000 Video is a huge part of our offering now, both to people, thought leaders, 00:04:16.000 --> 00:04:20.280 who post on the platform, but also to marketers using creators who 00:04:20.280 --> 00:04:23.120 are experts in your industry or your space. 00:04:23.120 --> 00:04:27.280 Creators are thriving on LinkedIn, and the best marketers 00:04:27.280 --> 00:04:28.760 are working with the best creators. 00:04:29.320 --> 00:04:32.880 We have a brand link program where we actually have, you know, 00:04:32.880 --> 00:04:36.880 Shelley Zalis and Rebecca Minkoff and some of the greatest, you know, 00:04:36.880 --> 00:04:38.840 thinkers and writers in the world. 00:04:38.840 --> 00:04:43.280 And then brands can buy in and partner around this incredible content. 00:04:43.680 --> 00:04:47.000 We also have a very rich events-marketing platform, 00:04:47.000 --> 00:04:50.560 and the companies partnering with us on events promotion 00:04:50.560 --> 00:04:52.560 are seeing incredible results. 00:04:53.080 --> 00:04:55.640 And then the last thing I would call out is CTV. 00:04:55.640 --> 00:04:59.640 I mean one of the best things about LinkedIn is that we have true identity, 00:04:59.640 --> 00:05:01.840 first-party data, and the targeting . . . 00:05:01.840 --> 00:05:05.520 if you're in B2B marketing, the targeting at LinkedIn is unparalleled. 00:05:05.760 --> 00:05:11.280 And now you can take those audiences and that targeting into the CTV realm and 00:05:11.280 --> 00:05:13.040 just magnify your impact. 00:05:13.360 --> 00:05:15.800 So it's a pretty, it's a pretty exciting time to be in 00:05:15.800 --> 00:05:17.000 marketing and use LinkedIn. 00:05:17.040 --> 00:05:20.120 You're a huge advocate for authenticity amongst executives, 00:05:20.160 --> 00:05:22.080 LinkedIn. How does it look to be organic and real? 00:05:22.120 --> 00:05:25.200 Yeah, people trust people, people buy from people, 00:05:25.200 --> 00:05:30.120 and they have to believe that you are a real person and that you believe in what 00:05:30.120 --> 00:05:34.400 you're promoting or you're selling. As a marketer 00:05:34.400 --> 00:05:35.600 and as a tought lider on the platform, 00:05:35.880 --> 00:05:37.440 share your point of view. 00:05:37.440 --> 00:05:39.120 What are you excited about? 00:05:39.320 --> 00:05:41.960 What did you hear from somebody who inspired you? 00:05:42.280 --> 00:05:47.280 You can integrate data and insights from your research team or your comms team, 00:05:47.280 --> 00:05:50.720 but do it in a conversational and . . . and human way. 00:05:51.320 --> 00:05:54.080 You know, the best brands touch us in our hearts, 00:05:54.080 --> 00:05:58.480 and that's true of people speaking on LinkedIn too. Share what you're learning, 00:05:58.480 --> 00:06:01.760 share what's difficult, share what you're struggling with. 00:06:02.320 --> 00:06:03.560 Do it on video. 00:06:03.880 --> 00:06:06.680 Make it fun. And, people, you know, use more humor. 00:06:06.760 --> 00:06:11.040 The things that do well on LinkedIn are real stories told by real humans about 00:06:11.040 --> 00:06:13.160 their personal insights and experience. 00:06:13.160 --> 00:06:15.080 And don't be afraid to be funny. 00:06:15.080 --> 00:06:16.400 Don't be afraid to be sad. 00:06:16.400 --> 00:06:18.320 Don't be afraid to be confused. 00:06:18.760 --> 00:06:21.200 I mean, some of my best posts are about things 00:06:21.200 --> 00:06:25.360 that I'm struggling with as a marketer or a leader and enlisting people's help. 00:06:25.360 --> 00:06:27.000 Great advice from the CMO of LinkedIn. 00:06:27.240 --> 00:06:28.520 Jessica, thank you for joining us here. 00:06:28.520 --> 00:06:29.280 Oh this is a treat.