WEBVTT 1 00:00:00.040 --> 00:00:05.601 A whole class of content that maybe marketers thought AI wasn't going to get to 2 00:00:05.601 --> 00:00:09.443 So the upstream, the big brand campaigns, the TV ads, you know, - yeah, yeah, 3 00:00:09.443 --> 00:00:12.203 we'll use Gen AI for adaptation and bottom of funnel. 4 00:00:12.203 --> 00:00:15.645 But top of funnel will stick with our current providers. 5 00:00:15.645 --> 00:00:16.965 And we'll be done in the traditional way. 6 00:00:17.205 --> 00:00:18.405 No it won't. 7 00:00:18.405 --> 00:00:21.246 Everything is going to be done with AI, top funnel, bottom of funnel. 8 00:00:21.446 --> 00:00:22.727 And I think video is changing that. 9 00:00:24.087 --> 00:00:25.808 We're joined by Will from Pencil. 10 00:00:25.808 --> 00:00:26.928 Thanks very much for being here. 11 00:00:26.928 --> 00:00:27.929 Thank you for having me. 12 00:00:28.089 --> 00:00:30.649 Will, so many marketing leaders are still 13 00:00:30.649 --> 00:00:32.250 struggling to scale GenAI. 14 00:00:33.210 --> 00:00:36.051 What are the biggest problems you're seeing that are holding them back? 15 00:00:36.051 --> 00:00:39.972 So I think one of the most interesting things is how the problems have changed 16 00:00:39.972 --> 00:00:43.494 and how quickly the problems marketing leaders are facing is changing. 17 00:00:43.974 --> 00:00:47.975 Maybe a year ago, this was very much a technology risk thing. 18 00:00:47.975 --> 00:00:49.135 Was the tech good enough? 19 00:00:49.135 --> 00:00:50.576 Was the creative outputs of GenAI 20 00:00:50.576 --> 00:00:53.697 good enough, were the legal and governance boundaries 21 00:00:53.697 --> 00:00:56.738 of agreements, and that kind of thing, good enough? 22 00:00:57.818 --> 00:01:01.780 A year on some of those problems, many of those problems are actually 23 00:01:01.780 --> 00:01:06.421 solved or considered solved by marketing leaders and it becomes more operational, 24 00:01:06.421 --> 00:01:08.942 it becomes more human, more emotional even. 25 00:01:09.342 --> 00:01:12.463 And how do you build a modernized creative workflow, 26 00:01:12.463 --> 00:01:14.304 especially at enterprise level? 27 00:01:14.944 --> 00:01:17.785 So there's the technical answer and then there's the human answer. 28 00:01:17.785 --> 00:01:18.585 Give us both. 29 00:01:18.745 --> 00:01:22.386 Yeah, I think the human answer is you build it 30 00:01:22.386 --> 00:01:24.187 with clarity of vision. 31 00:01:24.267 --> 00:01:26.348 So know what you're trying to achieve from the beginning. 32 00:01:26.588 --> 00:01:27.948 You build it iteratively. 33 00:01:27.948 --> 00:01:29.469 So you start with the easy bits. 34 00:01:29.469 --> 00:01:31.669 You start with the bits that people are excited about. 35 00:01:32.189 --> 00:01:37.311 You start with the obvious bits. You go in knowing that you may need to 36 00:01:37.311 --> 00:01:40.272 start again, that you may need to kill things. 37 00:01:40.272 --> 00:01:44.273 Very experimental, but not blindly experimental. 38 00:01:44.273 --> 00:01:47.234 Experimenting towards the North Star, towards the goal. 39 00:01:47.755 --> 00:01:52.196 I think the technical answer to how you build a modern creative workflow, well, 40 00:01:52.196 --> 00:01:56.557 we obviously feel strongly that with GenAI, it's better for a client to adopt, 41 00:01:56.557 --> 00:01:59.998 a single technology that's very customizable. 42 00:01:59.998 --> 00:02:03.520 A platform layer that aggregates all of the best models, 43 00:02:03.520 --> 00:02:06.921 integrates with all the media channels, but is very customizable to their organization. 44 00:02:06.921 --> 00:02:10.562 And then provide that to their creative partners, their agencies, 45 00:02:10.562 --> 00:02:15.043 their internal teams to use, rather than waiting to see what bubbles up across the 46 00:02:15.043 --> 00:02:17.284 industry and what folks prefer. 47 00:02:17.884 --> 00:02:19.765 Because that introduces risk, right? 48 00:02:19.885 --> 00:02:24.006 Where does the value accrue to, to the partner or to the client? 49 00:02:24.006 --> 00:02:27.727 What are the legal guardrails, the safety, how much thinking has gone into it? 50 00:02:27.727 --> 00:02:29.168 Clients want that visibility. 51 00:02:29.368 --> 00:02:35.290 So I think how you build a new workflow starts with such a foundational thing as 52 00:02:35.290 --> 00:02:38.731 the structure of the platform that you choose to work with. 53 00:02:39.211 --> 00:02:43.373 What's the next frontier for AI powered creative workflows? 54 00:02:43.653 --> 00:02:45.853 Yes, I'm going to say what everyone says at 55 00:02:45.853 --> 00:02:48.574 the moment, which is video and agents. 56 00:02:49.014 --> 00:02:53.776 And I guess what I'd like to try and do is go a little bit deeper maybe than what 57 00:02:53.776 --> 00:02:56.457 you read in the media about video and agents. 58 00:02:56.777 --> 00:03:03.619 So I think what's interesting about video first, that's obvious, is two things. 59 00:03:03.619 --> 00:03:06.140 One is unlocking. 60 00:03:06.460 --> 00:03:09.701 The other thing that video is doing, I think, is bringing craft, 61 00:03:09.701 --> 00:03:13.422 narrative and storytelling into the GenAI conversation in a way that text 62 00:03:13.422 --> 00:03:16.023 generation and image generation didn't bring it in. 63 00:03:16.383 --> 00:03:20.385 And I think that really opens the door to creativity in a way that text and image 64 00:03:20.385 --> 00:03:21.905 didn't. Video brings that back. 65 00:03:22.105 --> 00:03:26.707 So I've never seen more creative leaders more excited about GenAI today when 66 00:03:26.707 --> 00:03:31.188 Google has announced VEO2 and VEO3 and where video is starting to become the 67 00:03:31.188 --> 00:03:31.548 focus. 68 00:03:31.868 --> 00:03:33.229 So that's video. 69 00:03:33.309 --> 00:03:34.349 I think that's very exciting. 70 00:03:34.749 --> 00:03:38.951 Agents, you know, I'm the co-founder of Pencil. 71 00:03:38.951 --> 00:03:39.791 We have a mission. 72 00:03:40.471 --> 00:03:43.952 We believe that AI should be a tool for creative people and not a replacement. 73 00:03:44.272 --> 00:03:47.113 So agents actually for me was a bit, oh God, right? 74 00:03:47.113 --> 00:03:49.714 It's AI using tools, not AI being a tool. 75 00:03:50.915 --> 00:03:55.036 So we've had to think very carefully about how we want to make agents real in 76 00:03:55.036 --> 00:03:55.676 our product. 77 00:03:57.117 --> 00:04:01.118 I think that it's important for us to think about agents not as plumbing, right? 78 00:04:01.118 --> 00:04:05.479 It's not like I have a team of ten people and now I have ten agents that replace 79 00:04:05.479 --> 00:04:06.159 those people. 80 00:04:07.040 --> 00:04:10.001 You know, an agent for brief writing, an agent for strategy, 81 00:04:10.001 --> 00:04:12.922 an an agent for copywriting, an agent for media management. 82 00:04:13.162 --> 00:04:16.603 Like yes, those agents might exist, but it's not a people replacement thing. 83 00:04:16.963 --> 00:04:20.684 So the way we think about agents is, the people that are doing those jobs do 84 00:04:20.684 --> 00:04:23.285 those jobs today, but they work with an agent who has 85 00:04:23.285 --> 00:04:25.486 access to data at each stage in the workflow. 86 00:04:25.926 --> 00:04:30.087 The way that I think we'd like marketers and brands to think about agents isn't 87 00:04:30.087 --> 00:04:33.888 plumbing together agents that do things and then setting them off to run 88 00:04:33.888 --> 00:04:34.889 autonomously. More, 89 00:04:35.049 --> 00:04:38.490 I'm working with teams that I already have who are each working with an 90 00:04:38.490 --> 00:04:39.370 appropriate agent. 91 00:04:39.650 --> 00:04:44.332 And that person is now super powered and has capacity they didn't have before. 92 00:04:44.612 --> 00:04:47.093 So it's how you attack this idea of agents. 93 00:04:47.093 --> 00:04:50.854 So it'll enhance and augment the work that's being done by people rather than 94 00:04:50.854 --> 00:04:51.494 replacing it. 95 00:04:51.614 --> 00:04:51.974 Absolutely. 96 00:04:51.974 --> 00:04:53.135 That's a very hopeful message. 97 00:04:53.135 --> 00:04:54.895 Will, thanks very much for joining us here 98 00:04:55.015 --> 00:04:55.415 In Cannes. 99 00:04:55.616 --> 00:04:55.896 Thank you.