WEBVTT
1
00:00:01.290 --> 00:00:03.330
If I look at the last 30 to 40 years,
2
00:00:03.330 --> 00:00:06.240
we are in a unique set of circumstances.
3
00:00:06.240 --> 00:00:07.830
We have inflation.
4
00:00:07.830 --> 00:00:09.300
We have a demographic shift
5
00:00:09.300 --> 00:00:11.280
in at least all advanced economies
6
00:00:11.280 --> 00:00:13.080
where there are fewer people.
7
00:00:13.080 --> 00:00:16.320
Add to it cyber risk, geopolitical uncertainty,
8
00:00:16.320 --> 00:00:18.540
including its impact on supply chains.
9
00:00:18.540 --> 00:00:22.503
So how do you grow in the face of those headwinds?
10
00:00:23.460 --> 00:00:26.760
Technology is a way to grow, that's number one.
11
00:00:26.760 --> 00:00:29.829
Two, you've got to simplify the business.
12
00:00:29.829 --> 00:00:33.750
The whole question comes down to, what does good look like?
13
00:00:33.750 --> 00:00:35.790
The thinking and the design work
14
00:00:35.790 --> 00:00:38.497
is where we really heavily collaborate with BCG.
15
00:00:41.227 --> 00:00:44.220
The BCG and IBM partnership has really brought to life
16
00:00:44.220 --> 00:00:47.040
the benefit that we can gain from each other.
17
00:00:47.040 --> 00:00:48.600
We really deeply wanted to understand
18
00:00:48.600 --> 00:00:50.160
what does best look like?
19
00:00:50.160 --> 00:00:52.140
How do we actually elevate ourself
20
00:00:52.140 --> 00:00:54.600
to be the most productive company in the world?
21
00:00:54.600 --> 00:00:56.610
BCG worked closely with IBM
22
00:00:56.610 --> 00:00:59.880
to identify productivity impact
23
00:00:59.880 --> 00:01:02.250
across a variety of different dimensions.
24
00:01:02.250 --> 00:01:04.980
So far, the program has delivered
25
00:01:04.980 --> 00:01:09.980
more than $1.5 billion of bottom-line impact to IBM,
26
00:01:10.380 --> 00:01:14.141
and we have a clear line of sight to more than $3 billion
27
00:01:14.141 --> 00:01:16.620
of value creation.
28
00:01:16.620 --> 00:01:19.590
The return on investment, the return on value,
29
00:01:19.590 --> 00:01:22.350
the time to value on this particular journey
30
00:01:22.350 --> 00:01:23.760
has been exceptional.
31
00:01:23.760 --> 00:01:26.571
Here we are 18 months into our journey together.
32
00:01:26.571 --> 00:01:30.630
We have delivered an incredible amount of savings,
33
00:01:30.630 --> 00:01:33.165
but we've also improved the experience
34
00:01:33.165 --> 00:01:36.990
and the productivity of all IBMers.
35
00:01:36.990 --> 00:01:38.280
Always, always, always,
36
00:01:38.280 --> 00:01:41.100
we were thinking about the linkage back to strategy.
37
00:01:41.100 --> 00:01:44.160
Can we use some of IBM's internal technologies,
38
00:01:44.160 --> 00:01:47.340
including their capabilities around generative AI?
39
00:01:47.340 --> 00:01:49.950
We've brought to life Watsonx
40
00:01:49.950 --> 00:01:52.740
in all of our business processes.
41
00:01:52.740 --> 00:01:55.350
Whether you're in HR, whether you're in finance,
42
00:01:55.350 --> 00:01:56.929
whether you're in sales,
43
00:01:56.929 --> 00:01:59.220
we really have given you the enablement
44
00:01:59.220 --> 00:02:03.120
to use a digital assistant to bring to life the data
45
00:02:03.120 --> 00:02:06.330
and to help you make the right decisions faster
46
00:02:06.330 --> 00:02:08.010
and with more intelligence.
47
00:02:08.010 --> 00:02:10.140
We have created a joint offering
48
00:02:10.140 --> 00:02:14.340
that brings the best of BCG and IBM's capabilities
49
00:02:14.340 --> 00:02:18.390
to help our clients get the most productivity
50
00:02:18.390 --> 00:02:20.790
and value that we can deliver.
51
00:02:20.790 --> 00:02:23.310
What would it feel like to be part of a company
52
00:02:23.310 --> 00:02:26.070
that truly had transformed every element with productivity
53
00:02:26.070 --> 00:02:27.240
and AI?
54
00:02:27.240 --> 00:02:31.290
For us and our partnership, I think the vision is clear.
55
00:02:31.290 --> 00:02:34.530
We are going to make it that you can be fast,
56
00:02:34.530 --> 00:02:37.320
you can be agile, you can adjust
57
00:02:37.320 --> 00:02:40.110
to whatever market dynamics may come,
58
00:02:40.110 --> 00:02:43.748
but you also can do it with data-driven insights
59
00:02:43.748 --> 00:02:47.025
and make much smarter decisions.
60
00:02:47.025 --> 00:02:49.620
These are examples of what we are doing,
61
00:02:49.620 --> 00:02:51.960
leveraging AI inside our own business
62
00:02:51.960 --> 00:02:53.910
and on track by the end of the year
63
00:02:53.910 --> 00:02:56.580
to take 3 billion out of the business.
64
00:02:56.580 --> 00:02:59.970
That productivity, by the way, is what feeds
65
00:02:59.970 --> 00:03:02.940
all of the investments we need to do around the innovation
66
00:03:02.940 --> 00:03:04.786
that we're trying to get done.
67
00:03:04.786 --> 00:03:07.453
(upbeat music)