WEBVTT 1 00:00:01.290 --> 00:00:03.330 If I look at the last 30 to 40 years, 2 00:00:03.330 --> 00:00:06.240 we are in a unique set of circumstances. 3 00:00:06.240 --> 00:00:07.830 We have inflation. 4 00:00:07.830 --> 00:00:09.300 We have a demographic shift 5 00:00:09.300 --> 00:00:11.280 in at least all advanced economies 6 00:00:11.280 --> 00:00:13.080 where there are fewer people. 7 00:00:13.080 --> 00:00:16.320 Add to it cyber risk, geopolitical uncertainty, 8 00:00:16.320 --> 00:00:18.540 including its impact on supply chains. 9 00:00:18.540 --> 00:00:22.503 So how do you grow in the face of those headwinds? 10 00:00:23.460 --> 00:00:26.760 Technology is a way to grow, that's number one. 11 00:00:26.760 --> 00:00:29.829 Two, you've got to simplify the business. 12 00:00:29.829 --> 00:00:33.750 The whole question comes down to, what does good look like? 13 00:00:33.750 --> 00:00:35.790 The thinking and the design work 14 00:00:35.790 --> 00:00:38.497 is where we really heavily collaborate with BCG. 15 00:00:41.227 --> 00:00:44.220 The BCG and IBM partnership has really brought to life 16 00:00:44.220 --> 00:00:47.040 the benefit that we can gain from each other. 17 00:00:47.040 --> 00:00:48.600 We really deeply wanted to understand 18 00:00:48.600 --> 00:00:50.160 what does best look like? 19 00:00:50.160 --> 00:00:52.140 How do we actually elevate ourself 20 00:00:52.140 --> 00:00:54.600 to be the most productive company in the world? 21 00:00:54.600 --> 00:00:56.610 BCG worked closely with IBM 22 00:00:56.610 --> 00:00:59.880 to identify productivity impact 23 00:00:59.880 --> 00:01:02.250 across a variety of different dimensions. 24 00:01:02.250 --> 00:01:04.980 So far, the program has delivered 25 00:01:04.980 --> 00:01:09.980 more than $1.5 billion of bottom-line impact to IBM, 26 00:01:10.380 --> 00:01:14.141 and we have a clear line of sight to more than $3 billion 27 00:01:14.141 --> 00:01:16.620 of value creation. 28 00:01:16.620 --> 00:01:19.590 The return on investment, the return on value, 29 00:01:19.590 --> 00:01:22.350 the time to value on this particular journey 30 00:01:22.350 --> 00:01:23.760 has been exceptional. 31 00:01:23.760 --> 00:01:26.571 Here we are 18 months into our journey together. 32 00:01:26.571 --> 00:01:30.630 We have delivered an incredible amount of savings, 33 00:01:30.630 --> 00:01:33.165 but we've also improved the experience 34 00:01:33.165 --> 00:01:36.990 and the productivity of all IBMers. 35 00:01:36.990 --> 00:01:38.280 Always, always, always, 36 00:01:38.280 --> 00:01:41.100 we were thinking about the linkage back to strategy. 37 00:01:41.100 --> 00:01:44.160 Can we use some of IBM's internal technologies, 38 00:01:44.160 --> 00:01:47.340 including their capabilities around generative AI? 39 00:01:47.340 --> 00:01:49.950 We've brought to life Watsonx 40 00:01:49.950 --> 00:01:52.740 in all of our business processes. 41 00:01:52.740 --> 00:01:55.350 Whether you're in HR, whether you're in finance, 42 00:01:55.350 --> 00:01:56.929 whether you're in sales, 43 00:01:56.929 --> 00:01:59.220 we really have given you the enablement 44 00:01:59.220 --> 00:02:03.120 to use a digital assistant to bring to life the data 45 00:02:03.120 --> 00:02:06.330 and to help you make the right decisions faster 46 00:02:06.330 --> 00:02:08.010 and with more intelligence. 47 00:02:08.010 --> 00:02:10.140 We have created a joint offering 48 00:02:10.140 --> 00:02:14.340 that brings the best of BCG and IBM's capabilities 49 00:02:14.340 --> 00:02:18.390 to help our clients get the most productivity 50 00:02:18.390 --> 00:02:20.790 and value that we can deliver. 51 00:02:20.790 --> 00:02:23.310 What would it feel like to be part of a company 52 00:02:23.310 --> 00:02:26.070 that truly had transformed every element with productivity 53 00:02:26.070 --> 00:02:27.240 and AI? 54 00:02:27.240 --> 00:02:31.290 For us and our partnership, I think the vision is clear. 55 00:02:31.290 --> 00:02:34.530 We are going to make it that you can be fast, 56 00:02:34.530 --> 00:02:37.320 you can be agile, you can adjust 57 00:02:37.320 --> 00:02:40.110 to whatever market dynamics may come, 58 00:02:40.110 --> 00:02:43.748 but you also can do it with data-driven insights 59 00:02:43.748 --> 00:02:47.025 and make much smarter decisions. 60 00:02:47.025 --> 00:02:49.620 These are examples of what we are doing, 61 00:02:49.620 --> 00:02:51.960 leveraging AI inside our own business 62 00:02:51.960 --> 00:02:53.910 and on track by the end of the year 63 00:02:53.910 --> 00:02:56.580 to take 3 billion out of the business. 64 00:02:56.580 --> 00:02:59.970 That productivity, by the way, is what feeds 65 00:02:59.970 --> 00:03:02.940 all of the investments we need to do around the innovation 66 00:03:02.940 --> 00:03:04.786 that we're trying to get done. 67 00:03:04.786 --> 00:03:07.453 (upbeat music)