WEBVTT 1 00:00:00.000 --> 00:00:00.792 - I'm Edie Lush. 2 00:00:00.792 --> 00:00:03.169 I'm here in the studio, it's Davos 2023. 3 00:00:03.169 --> 00:00:05.630 Very pleased to be here with Neeraj Aggarwal. 4 00:00:05.630 --> 00:00:06.548 Thanks for coming by. 5 00:00:06.548 --> 00:00:08.133 - Edie, thank you for having me. 6 00:00:08.133 --> 00:00:12.429 - You are the Regional Chair for Asia Pacific, for BCG. 7 00:00:12.429 --> 00:00:15.098 So I wonder what keeps leaders, 8 00:00:15.098 --> 00:00:18.435 that you speak to awake at night in these times? 9 00:00:18.435 --> 00:00:21.104 - So look, I'm listening as I'm talking to the leaders, 10 00:00:21.104 --> 00:00:22.439 I'm picking up a few things. 11 00:00:22.439 --> 00:00:25.275 Maybe if I pick my top three. 12 00:00:25.275 --> 00:00:28.069 Number one is the playbook that they had for the past, 13 00:00:28.069 --> 00:00:29.654 coming into this year. 14 00:00:29.654 --> 00:00:31.614 A playbook where interest rates were low. 15 00:00:31.614 --> 00:00:32.949 A playbook where the world was 16 00:00:32.949 --> 00:00:34.784 geopolitically more predictable. 17 00:00:34.784 --> 00:00:36.202 A playbook where, you know, 18 00:00:36.202 --> 00:00:38.580 in general there was less uncertainty. 19 00:00:38.580 --> 00:00:40.623 It's a playbook which is not working anymore. 20 00:00:40.623 --> 00:00:42.083 So they're saying we need a new playbook, 21 00:00:42.083 --> 00:00:43.668 we don't know what it is. 22 00:00:43.668 --> 00:00:44.544 So that's point number one. 23 00:00:44.544 --> 00:00:45.879 - Number one. 24 00:00:45.879 --> 00:00:48.381 - So you know, number two is they made many commitments, 25 00:00:48.381 --> 00:00:50.300 on climate and sustainability targets. 26 00:00:50.300 --> 00:00:52.385 And some of them have been quite audacious, 27 00:00:52.385 --> 00:00:55.013 but a bit of reality is sinking in and saying, 28 00:00:55.013 --> 00:00:56.556 "oh my gosh, what did I sign up for 29 00:00:56.556 --> 00:00:58.308 and how do I really make it happen?" 30 00:00:58.308 --> 00:00:59.142 - Right. 31 00:00:59.142 --> 00:01:00.560 - So I think that will be the number two. 32 00:01:00.560 --> 00:01:03.605 And the third is over the last three to five years, 33 00:01:03.605 --> 00:01:05.815 digital has been a big swing factor. 34 00:01:05.815 --> 00:01:07.525 It's really kept the businesses going, 35 00:01:07.525 --> 00:01:09.319 in this period of the pandemic. 36 00:01:09.319 --> 00:01:10.278 But they're saying that, 37 00:01:10.278 --> 00:01:12.405 have we really got the advantage out of digital? 38 00:01:12.405 --> 00:01:14.199 Have we really juiced it? 39 00:01:14.199 --> 00:01:17.535 And I think seven out of ten CEOs, if I was to crudely say, 40 00:01:17.535 --> 00:01:19.412 are still deeply unsatisfied, 41 00:01:19.412 --> 00:01:20.246 with what they're getting out of it. 42 00:01:20.246 --> 00:01:21.081 - Interesting.