Hello, everyone, and hello from the Consumer Electronic Show
here in Las Vegas.
What an amazing energy. The customer is really in the center
of everything here, surrounded by AI and Gen AI.
It feels like we learn how to unlock what the customer really
needs.
However, there's homework to do.
We just launched a study about yes, you have innovated the car,
not yet the customer experience.
Only 52% of consumers are really happy with the buying process.
So there's homework to do, and AI and Gen AI can unlock the
potential here.
See you.