WEBVTT 1 00:00:00.000 --> 00:00:02.760 I think '26 is the year where clarity 2 00:00:02.760 --> 00:00:04.160 and empathy are the key currency. 3 00:00:04.160 --> 00:00:06.320 - Khadija, welcome to Davos. 4 00:00:06.320 --> 00:00:07.760 Thank you for joining me today. 5 00:00:07.760 --> 00:00:08.920 Thank you for having me, Judith. 6 00:00:09.760 --> 00:00:12.400 Look, we've heard a a lot at this Davos. 7 00:00:12.400 --> 00:00:15.800 Beyond all the political volatility, the uncertainty 8 00:00:15.800 --> 00:00:18.680 that's protracted is also a year 9 00:00:18.680 --> 00:00:22.040 with a renewed focus on action, on practical impact. 10 00:00:22.880 --> 00:00:25.920 And looking ahead as the chief people officer of Merck, 11 00:00:25.920 --> 00:00:29.880 I was just curious to see what is on your agenda, 12 00:00:29.880 --> 00:00:32.120 on the people agenda as you look ahead? 13 00:00:32.120 --> 00:00:36.040 - People will remain the greater asset of any company, 14 00:00:36.040 --> 00:00:37.840 and I think that will never, never change, 15 00:00:37.840 --> 00:00:39.960 and we need to really capitalize on that. 16 00:00:39.960 --> 00:00:42.640 So for me, what is in my agenda is really making sure that 17 00:00:42.640 --> 00:00:46.560 we create as, as senior leaders the condition for people 18 00:00:46.560 --> 00:00:48.560 and for technology to come together 19 00:00:48.560 --> 00:00:49.720 and do their best together. 20 00:00:49.720 --> 00:00:52.200 That's one of the key priorities. In a world 21 00:00:52.200 --> 00:00:55.200 that is constantly evolving, challenging, and uncertain. 22 00:00:55.200 --> 00:00:57.640 We need to make sure also that we create an organization 23 00:00:57.640 --> 00:01:00.360 that can absorb that uncertainty as fast as 24 00:01:00.360 --> 00:01:03.200 as possible without losing the momentum. 25 00:01:03.200 --> 00:01:05.760 And last but not least, we need to show care. 26 00:01:05.760 --> 00:01:07.560 I think our employees, our colleagues, 27 00:01:07.560 --> 00:01:09.800 are looking up at us for reassurance. 28 00:01:09.800 --> 00:01:12.560 And I think '26 is the year where clarity 29 00:01:12.560 --> 00:01:14.560 and empathy are the key currency. 30 00:01:14.560 --> 00:01:16.920 I'd like to come back to your first one on when you said 31 00:01:16.920 --> 00:01:19.480 how technology and humans work together. 32 00:01:19.480 --> 00:01:21.840 If you look at the AI agenda 33 00:01:21.840 --> 00:01:24.240 that you've driven from a people function, 34 00:01:24.240 --> 00:01:26.440 what do you think has worked especially well? 35 00:01:27.280 --> 00:01:29.080 - What has worked very well the last two 36 00:01:29.080 --> 00:01:32.160 and a half years is the, the safety net we have created 37 00:01:32.160 --> 00:01:33.720 around AI, around technology. 38 00:01:33.720 --> 00:01:37.560 Because let's remind ourself very clearly that 39 00:01:37.560 --> 00:01:39.480 that's the very first tech revolution 40 00:01:39.480 --> 00:01:41.320 where the technology is growing faster than the 41 00:01:41.320 --> 00:01:42.600 human can absorb. 42 00:01:42.600 --> 00:01:44.640 So it can't come with a lot of anxiety. 43 00:01:44.640 --> 00:01:47.520 So we spend a lot of time in reassuring our employee, 44 00:01:47.520 --> 00:01:49.600 but the playground time now is over. 45 00:01:49.600 --> 00:01:51.880 So now we are taking an accelerated way 46 00:01:51.880 --> 00:01:54.120 where we are mainly focused on career paths 47 00:01:54.120 --> 00:01:56.240 and building skills for tomorrow 48 00:01:56.240 --> 00:01:57.600 and showing to our employees 49 00:01:57.600 --> 00:01:59.960 that it's not about losing your job, 50 00:01:59.960 --> 00:02:02.280 it's about doing something something different. 51 00:02:02.280 --> 00:02:04.520 It's really about showing them the career opportunity they 52 00:02:04.520 --> 00:02:06.040 can have thanks to AI. 53 00:02:06.040 --> 00:02:08.920 And that's how we are tackling this AI upskilling topic. 54 00:02:08.920 --> 00:02:12.040 The second I will say element where we accelerate in '26 55 00:02:12.040 --> 00:02:14.880 and beyond is looking at anchoring AI into our 56 00:02:14.880 --> 00:02:16.000 process end to end. 57 00:02:16.000 --> 00:02:17.400 Because right now, if you really want 58 00:02:17.400 --> 00:02:21.520 to tap into the full potential of AI, it goes beyond my GPT, 59 00:02:21.520 --> 00:02:22.600 it go beyond copilot. 60 00:02:22.600 --> 00:02:25.920 It's really making sure that you reinvent your processes 61 00:02:25.920 --> 00:02:27.400 by having AI incorporated 62 00:02:27.400 --> 00:02:29.160 and that's how real value is coming. 63 00:02:29.160 --> 00:02:31.680 And we see that across the function within HR 64 00:02:31.680 --> 00:02:35.480 as well in in science, in R&D and in commercial. 65 00:02:35.480 --> 00:02:38.360 - You've also talked about your priority to make sure 66 00:02:38.360 --> 00:02:42.560 that you, your workforce can spring back, focus on the job, 67 00:02:42.560 --> 00:02:45.160 adapt on, you know, focus on the job again, 68 00:02:45.160 --> 00:02:46.760 even when times are very choppy. 69 00:02:46.760 --> 00:02:49.040 You, you spoke about resilience 70 00:02:49.040 --> 00:02:52.040 that's surely needed in this day and age. 71 00:02:52.040 --> 00:02:54.200 It's one question I'm really trying 72 00:02:54.200 --> 00:02:57.360 to ask every business leader this, this week here, 73 00:02:57.360 --> 00:02:58.840 despite all the doom and gloom that 74 00:02:58.840 --> 00:03:01.960 that often often happens in, in the public narrative, 75 00:03:02.840 --> 00:03:05.120 what is your source of optimism? 76 00:03:05.120 --> 00:03:08.480 What's the point where your hypothesis is 77 00:03:08.480 --> 00:03:10.640 that we might be better off at the end 78 00:03:10.640 --> 00:03:12.920 of '26 than at its beginning? 79 00:03:12.920 --> 00:03:17.120 - So my hypothesis is I work, you know, for for Merck, KGaA 80 00:03:17.120 --> 00:03:20.520 and it's a company that has been run for 357 years. 81 00:03:20.520 --> 00:03:24.320 So we know that what is always consistent will be leadership 82 00:03:24.320 --> 00:03:26.720 and how we show up as a leader and humanity. 83 00:03:26.720 --> 00:03:28.440 And I'm really optimistic about that 84 00:03:28.440 --> 00:03:30.160 because Davos is a great example. 85 00:03:30.160 --> 00:03:32.360 We see great leaders here coming together, trying 86 00:03:32.360 --> 00:03:34.760 to solve the toughest problems of society. 87 00:03:34.760 --> 00:03:37.880 Always putting, I will say humanity and the greater good. 88 00:03:37.880 --> 00:03:41.400 So that's my optimisim looking ahead, making sure 89 00:03:41.400 --> 00:03:43.880 that our leader continue to show up with care, 90 00:03:43.880 --> 00:03:46.640 with authenticity, doubling down our values 91 00:03:46.640 --> 00:03:49.600 because no matter what, if we follow that North star, 92 00:03:49.600 --> 00:03:51.400 we will be successful. 93 00:03:51.400 --> 00:03:54.800 - I really liked it that you also brought it back to values. 94 00:03:54.800 --> 00:03:56.840 Business leaders have to stand up for Khadija. 95 00:03:56.840 --> 00:04:00.000 So I suggest we wrap up there. Have a great week and 96 00:04:00.000 --> 00:04:01.680 thank you very much for joining me. 97 00:04:01.680 --> 00:04:04.200 Thank you for having me, Judith. Have a great week as well. 98 00:04:04.200 --> 00:04:05.000 Thank you.