1 00:00:01,880 --> 00:00:03,080 Our research shows 2 00:00:03,080 --> 00:00:04,760 that one of the six key factors 3 00:00:04,760 --> 00:00:06,640 that can flip the odds of success 4 00:00:06,640 --> 00:00:08,160 for digital transformations 5 00:00:08,160 --> 00:00:10,320 from 30% to 80% 6 00:00:10,640 --> 00:00:13,880 is deploying and managing high-caliber talent. 7 00:00:14,400 --> 00:00:16,800 BCG research reveals that companies 8 00:00:16,800 --> 00:00:18,120 that are able to identify 9 00:00:18,120 --> 00:00:19,720 and deploy the best talent 10 00:00:19,720 --> 00:00:21,920 for their digital transformation efforts 11 00:00:21,920 --> 00:00:24,800 are almost 50% more likely to succeed 12 00:00:24,800 --> 00:00:26,520 in their digital transformations 13 00:00:26,520 --> 00:00:28,160 than those that do not. 14 00:00:29,160 --> 00:00:30,800 In successful transformations, 15 00:00:30,800 --> 00:00:33,080 companies not only appoint top people 16 00:00:33,080 --> 00:00:34,720 but also give them central roles, 17 00:00:34,720 --> 00:00:37,800 clearly indicate that these roles will be career-advancing, 18 00:00:38,080 --> 00:00:40,800 and ensure the right mix of digital expertise 19 00:00:40,800 --> 00:00:44,520 and general organizational experience on teams. 20 00:00:44,520 --> 00:00:45,600 So what does it take to 21 00:00:45,600 --> 00:00:47,320 identify, deploy, and manage 22 00:00:47,320 --> 00:00:49,320 the right talent for the transformation? 23 00:00:49,720 --> 00:00:51,320 Based on our empirical research, 24 00:00:51,320 --> 00:00:53,560 we've developed a set of Yes/No questions 25 00:00:53,800 --> 00:00:56,000 that define all the required actions 26 00:00:56,000 --> 00:00:57,080 and can help you assess 27 00:00:57,080 --> 00:00:58,440 whether your organization 28 00:00:58,440 --> 00:01:00,880 can easily deploy and manage such talent. 29 00:01:01,960 --> 00:01:03,480 These required actions are: 30 00:01:04,400 --> 00:01:05,640 Show visible commitment 31 00:01:05,640 --> 00:01:07,680 through resourcing decisions. 32 00:01:10,600 --> 00:01:12,360 Take an 'open source' approach 33 00:01:12,360 --> 00:01:14,560 to getting the right talent. 34 00:01:17,240 --> 00:01:19,720 Ensure effective team composition. 35 00:01:22,520 --> 00:01:24,120 And manage talent dynamically 36 00:01:24,120 --> 00:01:26,680 to sustain and refresh employee morale. 37 00:01:27,800 --> 00:01:29,760 And BCG has a structured approach 38 00:01:29,760 --> 00:01:31,000 to help you answer 'Yes' 39 00:01:31,000 --> 00:01:33,200 to these defining questions. 40 00:01:34,120 --> 00:01:35,880 There are a few other considerations 41 00:01:35,880 --> 00:01:39,120 to keep in mind regarding talent recruiting and management 42 00:01:39,120 --> 00:01:40,760 as you progress with your digital 43 00:01:40,760 --> 00:01:42,120 transformation effort: 44 00:01:43,120 --> 00:01:44,960 Have a clear view of talent gaps, 45 00:01:44,960 --> 00:01:46,720 short and long term. 46 00:01:46,720 --> 00:01:49,160 Critical digital capabilities are in low supply 47 00:01:49,160 --> 00:01:50,400 and high demand, 48 00:01:50,400 --> 00:01:51,280 making it crucial 49 00:01:51,280 --> 00:01:52,680 to develop an accurate view 50 00:01:52,680 --> 00:01:54,720 of your capacity and skil requirements 51 00:01:55,040 --> 00:01:56,040 and a plan for how 52 00:01:56,040 --> 00:01:57,920 you will fill talent gaps early, 53 00:01:57,920 --> 00:01:59,920 including by recruiting and upskilling. 54 00:02:01,160 --> 00:02:04,360 Engage in digital skill building throughout the organization. 55 00:02:04,360 --> 00:02:06,240 Digital skills are not just for teams 56 00:02:06,240 --> 00:02:08,160 who are delivering the use cases. 57 00:02:08,160 --> 00:02:09,040 They are for everyone 58 00:02:09,040 --> 00:02:11,440 from executives to the front line. 59 00:02:11,440 --> 00:02:13,800 Be innovative in sourcing new talent. 60 00:02:13,960 --> 00:02:15,400 Beyond training your current talent 61 00:02:15,400 --> 00:02:17,080 and recruiting new workers, 62 00:02:17,080 --> 00:02:18,840 consider leveraging the gig economy, 63 00:02:18,840 --> 00:02:20,680 contract workers, and alumni, 64 00:02:20,680 --> 00:02:21,720 or using intelligent 65 00:02:21,720 --> 00:02:24,360 technology to fill gaps. 66 00:02:24,360 --> 00:02:25,640 Leverage your successes 67 00:02:25,640 --> 00:02:27,760 to recruit the next generation of talent. 68 00:02:28,080 --> 00:02:29,800 New recruits are seeking companies 69 00:02:29,800 --> 00:02:31,440 with modern ways of working, 70 00:02:31,440 --> 00:02:33,240 teaming, and collaborating. 71 00:02:33,240 --> 00:02:34,680 Your digital transformation 72 00:02:34,680 --> 00:02:36,880 use cases can help attract top talent 73 00:02:36,880 --> 00:02:38,560 on an ongoing basis. 74 00:02:39,480 --> 00:02:41,520 As one of our senior clients puts it: