Our research shows
that one of the six key factors
that can flip the odds of success
for digital transformations
from 30% to 80%
is deploying and managing high-caliber talent.
BCG research reveals that companies
that are able to identify
and deploy the best talent
for their digital transformation efforts
are almost 50% more likely to succeed
in their digital transformations
than those that do not.
In successful transformations,
companies not only appoint top people
but also give them central roles,
clearly indicate that these roles will be career-advancing,
and ensure the right mix of digital expertise
and general organizational experience on teams.
So what does it take to
identify, deploy, and manage
the right talent for the transformation?
Based on our empirical research,
we've developed a set of Yes/No questions
that define all the required actions
and can help you assess
whether your organization
can easily deploy and manage such talent.
These required actions are:
Show visible commitment
through resourcing decisions.
Take an 'open source' approach
to getting the right talent.
Ensure effective team composition.
And manage talent dynamically
to sustain and refresh employee morale.
And BCG has a structured approach
to help you answer 'Yes'
to these defining questions.
There are a few other considerations
to keep in mind regarding talent recruiting and management
as you progress with your digital
transformation effort:
Have a clear view of talent gaps,
short and long term.
Critical digital capabilities are in low supply
and high demand,
making it crucial
to develop an accurate view
of your capacity and skil requirements
and a plan for how
you will fill talent gaps early,
including by recruiting and upskilling.
Engage in digital skill building throughout the organization.
Digital skills are not just for teams
who are delivering the use cases.
They are for everyone
from executives to the front line.
Be innovative in sourcing new talent.
Beyond training your current talent
and recruiting new workers,
consider leveraging the gig economy,
contract workers, and alumni,
or using intelligent
technology to fill gaps.
Leverage your successes
to recruit the next generation of talent.
New recruits are seeking companies
with modern ways of working,
teaming, and collaborating.
Your digital transformation
use cases can help attract top talent
on an ongoing basis.
As one of our senior clients puts it: