WEBVTT 1 00:00:05.640 --> 00:00:08.210 line:15% The digital age has fundamentally changed the way 2 00:00:08.210 --> 00:00:09.930 line:15% in which consumers can be able to connect 3 00:00:09.930 --> 00:00:12.370 to really important and great services 4 00:00:12.370 --> 00:00:13.710 that they want to use every day, 5 00:00:13.710 --> 00:00:15.610 and to be able to that online. 6 00:00:15.610 --> 00:00:17.160 What we do know and the problem is 7 00:00:17.160 --> 00:00:20.020 we've been looking into this and thinking about it deeply 8 00:00:20.020 --> 00:00:22.600 of charting a future for their organizations 9 00:00:22.600 --> 00:00:25.910 as they go and drive their own digitization strategies. 10 00:00:25.910 --> 00:00:28.010 What must happen is that they continue 11 00:00:28.010 --> 00:00:30.730 to fundamentally evolve how they think about 12 00:00:30.730 --> 00:00:32.630 being able to look after and protect 13 00:00:32.630 --> 00:00:34.490 the really important information 14 00:00:34.490 --> 00:00:36.220 that customers share with them, 15 00:00:36.220 --> 00:00:38.950 and how they're able to be able to connect to new customers 16 00:00:38.950 --> 00:00:40.794 that they want to have in the future. 17 00:00:40.794 --> 00:00:43.520 line:15% We tend to worry a lot about what happens 18 00:00:43.520 --> 00:00:45.580 line:15% once it's in the system but actually data getting into 19 00:00:45.580 --> 00:00:47.560 line:15% the system is unreliable a lot of the time. 20 00:00:47.560 --> 00:00:50.540 line:15% So these identity challenges aren't unique to Australia. 21 00:00:50.540 --> 00:00:53.060 line:15% We see them playing out all over the world 22 00:00:53.060 --> 00:00:55.230 and being obsessed about it at the moment 23 00:00:55.230 --> 00:00:56.690 by the digitization and gender 24 00:00:56.690 --> 00:00:59.070 that we also see playing out around the world. 25 00:00:59.070 --> 00:01:01.060 line:15% So what found through the research is identity 26 00:01:01.060 --> 00:01:02.750 line:15% is an incredibly personal thing. 27 00:01:02.750 --> 00:01:04.190 It's the most precious thing you have, 28 00:01:04.190 --> 00:01:05.800 is your own identity. 29 00:01:05.800 --> 00:01:08.530 But in the digital realm what we found is we have to give up 30 00:01:08.530 --> 00:01:11.990 parts of that identity to make a way in the digital space. 31 00:01:11.990 --> 00:01:14.520 We want to introduce a solution that allows the consumer, 32 00:01:14.520 --> 00:01:17.930 the individual, to get back in control of their identity. 33 00:01:17.930 --> 00:01:20.080 And that's the central piece of a solution 34 00:01:20.080 --> 00:01:21.600 that we're trying to drive. 35 00:01:21.600 --> 00:01:23.960 We looked at different ways that we could do this, 36 00:01:23.960 --> 00:01:26.440 but ultimately what we want to do is we want to allow 37 00:01:26.440 --> 00:01:29.960 the consumer to control who uses their information, 38 00:01:29.960 --> 00:01:33.130 where they use it, and for what reasons they use it. 39 00:01:33.130 --> 00:01:36.750 So we see that Australia posed a role can continue 40 00:01:39.925 --> 00:01:42.537 our ability to help to prove the identity of customers 41 00:01:42.537 --> 00:01:43.370 every single day but translate that to ensure 42 00:01:43.370 --> 00:01:45.810 that as they look to go and do this digitally 43 00:01:45.810 --> 00:01:49.860 we can make this trusted, safer, and simpler for everyone. 44 00:01:49.860 --> 00:01:52.320 Biometrics is probably one of the most exciting areas 45 00:01:52.320 --> 00:01:54.340 that's coming out in the last few years. 46 00:01:54.340 --> 00:01:57.050 The way that you could use your face, your voice, 47 00:01:57.050 --> 00:02:01.130 your fingerprint, your eyes to both assert your identity, 48 00:02:01.130 --> 00:02:03.510 to prove who you are but also to ensure 49 00:02:03.510 --> 00:02:05.540 that you're the only one that can control that identity 50 00:02:05.540 --> 00:02:07.170 once it's established. 51 00:02:07.170 --> 00:02:10.850 Identity is always key to the reliability 52 00:02:10.850 --> 00:02:12.830 of the transaction and the confidence 53 00:02:12.830 --> 00:02:15.710 that we can have in entering into that transaction, 54 00:02:15.710 --> 00:02:18.650 across any sector and for any products and services. 55 00:02:18.650 --> 00:02:22.400 So if you think about the size of the opportunity globally, 56 00:02:22.400 --> 00:02:23.670 it's significant. 57 00:02:23.670 --> 00:02:26.810 In Australia alone, it's upwards of 11 billion dollars 58 00:02:26.810 --> 00:02:29.450 of economic impact, or economic opportunity, 59 00:02:29.450 --> 00:02:31.300 that is not accessible because of our 60 00:02:31.300 --> 00:02:33.380 paper based identity system. 61 00:02:33.380 --> 00:02:35.850 We have a great opportunity to unlock 62 00:02:35.850 --> 00:02:38.410 the digital potential of what is possible 63 00:02:38.410 --> 00:02:42.000 and in so many organizations but they need to overcome 64 00:02:42.000 --> 00:02:44.170 the barrier of being able to prove 65 00:02:44.170 --> 00:02:46.360 that an individual is who they say are 66 00:02:46.360 --> 00:02:48.400 when they transact online. 67 00:02:48.400 --> 00:02:50.990 This will enable all of that to happen, 68 00:02:50.990 --> 00:02:53.543 and the future is intensely exciting.