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- Nine out of ten organizations that talk
to us right now think of how they could

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become agentic enterprises,
which means really also having agents as

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part of their workforce.

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- Alexander, thank you so much for being here with us.

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Agentic AI—Agentforce,
in particular—is in the spotlight here at

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Dreamforce.

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How is it really transforming industries
across Central EMEA and Germany?

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- It is transforming the industries massively.

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I would say nine out of ten
organizations that talk to us right now

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think of how they could become agentic
enterprises,

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which means really also having agents as
part of their workforce.

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And now we've seen at the keynote that
there's different ways—it's you can add

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agents to drive your top line with sales,
you can optimize your service,

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you can optimize your supply chain.

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And this, particularly in Germany with

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manufacturing and automotive,
is a big thing.

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Really optimizing supply chain through agents,

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through multiagent communication is a
great, great use case.

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- What are the keys to successfully
embedding agentic into organizations?

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- I think there's three major keys to
success.

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The first one is really the obvious one:

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you have to take the right technology.
And we are for sure a good choice on that

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one because you need a platform,
you need to have access to the data,

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the whole game.

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Technology is the one thing.

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The second thing is really making the
processes super clear.

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And the third thing is the cultural
component,

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because all of these things need to be
embedded with humans,

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humans and organizations.

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And these are the three factors where you
can help us massively.

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- Where is the most value being realized?

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- It depends very much on the industry,

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I would say right now.
In a lot of industries,

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you see a lot of value realized in really
optimizing the bottom line,

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really working more efficient,
and really adding the agent or the AI

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component really,
really efficiently to the humans that

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they can have a much higher productivity.

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So this is what we see very much in the
financial services sector,

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very much in the manufacturing,
automotive, health care, life science.

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This is what these customers are doing.

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- Alexander, thank you so much.

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- Thank you, Lisa, for having me.