WEBVTT

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I think AI is changing almost every
single piece of the workflow,

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every single moment of the day.

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Nam, thank you so much for being here.

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Where are you seeing the most potential
for AI in sales today?

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AI is great for helping reps find
customers at the right time and say the

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right thing because it's helping find the
signals to reach out to them,

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whether it's like a fundraising event,
whether they are doing an exciting thing

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with AI,
reaching out at the right time and then

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doing the research that would usually
take hours,

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reducing that to minutes and being able
to say the right things to them.

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So I think those are honestly the biggest
area that it can help the sales people right now.

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What are the most common struggles sales
leaders face when implementing AI and how

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can they overcome them?

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I think the most common struggles is
honestly just like change management,

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we all have our own workflows and we all
like think about how to do our jobs in a certain way.

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I think AI is changing almost every
single piece of the workflow, right?

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And so as a sales leader,
you have to retrain your workforce to

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actually be able to use AI and like
almost think, like,

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can I improve what I do using AI every
single like moment of the day,

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whether it is like putting together a
presentation or being prepared for a

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customer call or like making sure your
sales force instance is accurately filled out.

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And also while you're on the customer
call,

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saying the right things at the right time.

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Is just incredibly important.

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And so AI can help you do all of it.

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And so I think that's going to be pretty
exciting,

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but at the same time challenging.

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Thank you.

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Thanks for having me.