WEBVTT

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Over 80% of companies are already using
developer tools that are GenAI

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enabled,
but very few of them are actually doing

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that at scale.

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Becky,
thank you so much for being here with us.

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BCG's recent IT spending pulse shows that
cost control is now rivaling growth for a

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top priority for IT leaders.

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How are you seeing CIOs really shift
their strategies to balance both goals?

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Great question.

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CIOs are really at the rock face of how
to make sure that GenAI and the

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transformations that we're seeing happen
are able to come to life.

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But they're also doing that within a
constrained budget.

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We're seeing IT budgets grow at about 3%
per year on average.

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What that means is CIOs are really over
investing in growth areas like GenAI.

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They're also spending on cloud and
security at the expense of,

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or as they draw down some of their
investments in ERP, CRM,

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and some more traditional kind of parts
of the stack.

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And where are you seeing the most
compelling opportunities for CIOs to

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unlock value through AI today?

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Ooh, this is a fun one.

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They do so much.

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CIOs are really at the heart of the AI
transformation for many companies.

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The reason for that is they're providing
the infrastructure.

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They're also often the first adopters.

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We see tremendous value in developer
productivity.

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Over 80% of companies are already using
developer tools that are GenAI

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enabled,
but very few of them are actually doing

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that at scale.

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That's an area for CIOs to really lean in.

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In addition,
they're providing the infrastructure and

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the tooling for things like sales care,
customer care, and marketing,

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where we see early opportunities and
early adoption driving tremendous value

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in the organization.

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How is the role of CIO evolving in this
environment?

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CIOs are both the receiver of all of the
changes of GenAI

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and also need to be at the leading edge.

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And so what I'm seeing is a lot of my
clients are thinking through how do they

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really set the AI agenda for the
organization,

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but as the servant of the business.

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So we really see it's a moment where
business processes are being reshaped and

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there's an opportunity for CIOs to play a
role in that of the art of the possible.

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As the race for top tech talent
intensifies,

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how can CIOs shift their strategies to
make sure their teams are prepared today?

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We really think about,
and what we see in organizations,

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is something we call 10/20/70,
where 70% of the change that happens in

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an organization is people based.

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When you put that with a GenAI

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context,
it means a lot of my clients are trying

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to figure out how to get the right talent
into their organizations and maintain it

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over time.

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They're focused on upskilling.

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They're also focused on retention and
making it great place to work with the

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employee value propositions.

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Becky, thank you so much.

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Thank you.