WEBVTT

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Mauricio, thank you for spending

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a little bit of time with us today.

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Would love to hear from you
what sets enterprises apart

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that is succeeding with AI today.

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Thank you for having me.

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To be a frontier nowadays

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means some very important things.

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Number one, companies
that invest in big bets

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instead of investing in
multiple minor pilots.

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Number two, companies
that invest in big bets

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but big bets in
mission-critical operations

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and not on backoff systems.

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Number three, companies
that invest in people,

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invest in adoption, and
invest in change management

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because AI is not only execution,

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but execution with culture change.

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And number four means to have
an enterprise-grade technology.

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Because the moment that you have to scale,

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you have to have a technology
that can create the right data

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with the right security level

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and the right governance level,

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and that's what means
enterprise-grade technology.

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How does the BCG-Microsoft partnership

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enable some of those outcomes?

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BCG and Microsoft together means strategy,

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transformation, and
technology in just one motion.

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BCG brings the value of creating

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the AI roadmap to customers.

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But nowadays, not only creating a roadmap,

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but with excellence and execution.

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That's what BCG brings.

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Microsoft brings the platform.

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The platform that's going
to enable that with cloud,

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with models, with
security, with governance.

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The two companies together can work

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on the most important use
cases that we have in our days.

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For example, in productive maintenance.

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We have examples in market
personalization, in retail.

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We have examples of new business processes

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and new business services
and in other industries.

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Over the next one to two years,

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where will enterprises see and realize

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the most value from investments in AI?

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The value of AI in the next few years

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is going to come from the
transformation of having AI

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in just some businesses to
having AI in the day-to-day life

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of every single employee.

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That's the difference, number one.

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And these changes in the day-to-day life

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are going to happen in some layers.

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Layer number one, it is
on the knowledge workers.

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We already saw in the
last two, three years

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the impact on software
developers, just as an example,

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where we had sometimes 50%, 55%

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productivity increases
for software developers.

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We're going to have this kind of increase.

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Number two, I would say
that personalization.

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Personalization of the
customer engagement.

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Customer engagement means
sales, customer service,

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marketing. And three, core operations.

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Core operations of every single company.

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Companies, like pharmaceutical and R&D,

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manufacturing supply chain,

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retail, and customer engagement,

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financial services and credit analysis.

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So every single company in their own

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mission-critical application,
we're going to have

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a very important decision-making
process based on AI.