WEBVTT 00:00:00.000 --> 00:00:02.560 I think if you go through industry by industry, 00:00:02.560 --> 00:00:04.880 there's a lot of these dependencies 00:00:04.880 --> 00:00:06.640 that are not fully realized. 00:00:07.480 --> 00:00:08.320 Maikel, welcome. 00:00:08.320 --> 00:00:11.480 Maikel, how dependent has Europe become 00:00:11.480 --> 00:00:13.160 on digital infrastructure? 00:00:13.160 --> 00:00:14.800 Well, I think it's much more pervasive 00:00:14.800 --> 00:00:16.280 than many people realize. 00:00:16.280 --> 00:00:18.760 For instance, restocking supermarkets. 00:00:18.760 --> 00:00:20.760 They order for the next day, every day. 00:00:20.760 --> 00:00:22.280 If there's an outage, that can't be done, 00:00:22.280 --> 00:00:24.520 and you're going to see empty shelves pretty quickly. 00:00:24.520 --> 00:00:27.080 But also in hospitals. 00:00:27.080 --> 00:00:29.920 All of the consultations, operations, rely on patient data 00:00:29.920 --> 00:00:32.360 that can't be accessed, so what are you going to do? 00:00:32.360 --> 00:00:33.200 So you're going to have 00:00:33.200 --> 00:00:34.800 to cancel many of those. 00:00:34.800 --> 00:00:37.880 So I think if you go through industry by industry, 00:00:37.880 --> 00:00:40.240 there's a lot of these dependencies 00:00:40.240 --> 00:00:42.320 that are not fully realized. 00:00:42.320 --> 00:00:44.920 Where are the biggest vulnerabilities then? 00:00:44.920 --> 00:00:49.080 Well, if you look at it from a telco landscape domain, 00:00:49.080 --> 00:00:50.560 I think there's a couple. 00:00:50.560 --> 00:00:53.200 One is in the physical infrastructure, 00:00:53.200 --> 00:00:55.280 the submarine cables, landing stations. 00:00:55.280 --> 00:00:56.840 Obviously, they've been in focus a lot. 00:00:56.840 --> 00:00:59.360 And major outages there are possible 00:00:59.360 --> 00:01:01.160 and would have widespread impact. 00:01:01.160 --> 00:01:03.800 And the other one is in the systems and IT 00:01:03.800 --> 00:01:05.360 that actually make the network run. 00:01:05.360 --> 00:01:07.040 And there's two sources of that. 00:01:07.040 --> 00:01:08.880 One is human mistake. 00:01:08.880 --> 00:01:10.480 A wrong configuration can bring down 00:01:10.480 --> 00:01:12.240 an entire network quite easily. 00:01:12.240 --> 00:01:15.440 Or a cyber event that could also have a similar impact. 00:01:15.440 --> 00:01:15.880 Or a cyber event that could also have a similar impact. 00:01:15.880 --> 00:01:16.680 So if you don't mind, 00:01:16.680 --> 00:01:19.800 what steps need to be taken to ensure 00:01:19.800 --> 00:01:21.360 that those risks are mitigated? 00:01:21.360 --> 00:01:22.440 I think there's a couple. 00:01:22.440 --> 00:01:26.440 One, European Union, I think quite wisely, 00:01:26.440 --> 00:01:28.080 released funds to ensure 00:01:28.080 --> 00:01:29.760 that we have more physical redundancy, 00:01:29.760 --> 00:01:31.560 which, particularly in the edges of Europe 00:01:31.560 --> 00:01:33.320 where there's a lot of small countries 00:01:33.320 --> 00:01:37.200 that aren't easily connected, to get more resilience 00:01:37.200 --> 00:01:38.880 in the infrastructure is very expensive, 00:01:38.880 --> 00:01:41.120 and the telco operators will need that kind of funding. 00:01:41.120 --> 00:01:43.520 So using that in the right way 00:01:43.520 --> 00:01:45.960 and wisely is going to be very important. 00:01:45.960 --> 00:01:47.160 I think the second key thing 00:01:47.160 --> 00:01:50.000 that I'd say is the vertical industry 00:01:50.000 --> 00:01:53.840 that are using the connectivity combined with the telcos 00:01:53.840 --> 00:01:56.480 and the governments to ensure that they work together 00:01:56.480 --> 00:02:00.320 on being better prepared, putting the resilience in place, 00:02:00.320 --> 00:02:02.240 and also practicing what happens 00:02:02.240 --> 00:02:05.280 and how do you respond if something were to occur. 00:02:05.280 --> 00:02:06.560 Maikel, thank you so much.