WEBVTT

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Let us explain
the journey of one of our clients.

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Everything started

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because they were facing significant churn
and downsell losses every month,

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and their cross-sell

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and upsell strategy was quite reactive,
leaving money on the table.

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The first thing we proposed was building
an initial proof of concept

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in order to validate
that their data quality

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was enough to generate predictive insights
and generate trust in the organization.

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Then we proved value in the market.

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A targeting model to predict customers
at risk was launched in-market,

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and we stood up a team of reps
to proactively approach them.

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At that point in time, internal teams
started to really believe

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that this AI-based transformation
could be a game-changer.

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It was not until then
that we started scaling.

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First with the initial use case
on retention to all reps,

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and then with additional use cases
such as cross-sell

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of additional products
and up-sell to higher product tiers.

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Today, more than 600 sales
reps are using AI-based recommendations

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powered by our technology to drive
all their sales campaigns. After this

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transformation, they are today leading
in the key indicators in their industry.