WEBVTT

1
00:00:00.370 --> 00:00:03.620
(upbeat digital music)

2
00:00:11.190 --> 00:00:13.320
<v ->This plant reminds me of my late father</v>

3
00:00:13.320 --> 00:00:14.730
who loved to garden.

4
00:00:14.730 --> 00:00:17.640
He had many complex health needs as I was growing up,

5
00:00:17.640 --> 00:00:18.720
and it was a constant struggle

6
00:00:18.720 --> 00:00:20.970
for our family to find the right care.

7
00:00:20.970 --> 00:00:22.590
It was difficult to educate ourselves

8
00:00:22.590 --> 00:00:24.330
about all the different treatment options

9
00:00:24.330 --> 00:00:26.880
and to feel equipped to make the right decisions.

10
00:00:26.880 --> 00:00:29.160
Even today, it's hard for patients and their doctors

11
00:00:29.160 --> 00:00:30.510
to have all the right insights

12
00:00:30.510 --> 00:00:33.000
and information at their disposal.

13
00:00:33.000 --> 00:00:37.320
It's why I helped develop Healthcare Commercial AI by BCG X.

14
00:00:37.320 --> 00:00:39.810
It empowers patients to navigate their own care

15
00:00:39.810 --> 00:00:42.240
and better understand paths to prevention.

16
00:00:42.240 --> 00:00:45.960
Agentic AI is able to gather data from scattered sources,

17
00:00:45.960 --> 00:00:48.240
draw on advanced analytics and digital tools

18
00:00:48.240 --> 00:00:50.640
to deliver next-best-action recommendations.

19
00:00:50.640 --> 00:00:52.200
Importantly, the data is personalized

20
00:00:52.200 --> 00:00:55.440
to each individual patient and their unique circumstances.

21
00:00:55.440 --> 00:00:56.430
It enables doctors

22
00:00:56.430 --> 00:00:58.560
to reach out in real time to other experts

23
00:00:58.560 --> 00:01:01.470
and have more awareness of the latest developments,

24
00:01:01.470 --> 00:01:03.300
and it assists employees in pharma industry

25
00:01:03.300 --> 00:01:06.300
by helping them deliver drugs, medical devices,

26
00:01:06.300 --> 00:01:07.440
and treatments to patients

27
00:01:07.440 --> 00:01:09.690
in a more effective, streamlined way.

28
00:01:09.690 --> 00:01:10.890
In fact, our experience

29
00:01:10.890 --> 00:01:12.330
with Healthcare Commercial AI to date

30
00:01:12.330 --> 00:01:15.270
shows that more patients are getting the care they need

31
00:01:15.270 --> 00:01:18.780
from spinal cord implants to blood glucose meters,

32
00:01:18.780 --> 00:01:20.820
and that translates into a sales uplift

33
00:01:20.820 --> 00:01:23.970
of 5% to 10% at the manufacturers.

34
00:01:23.970 --> 00:01:26.010
We're really just at the beginning of this journey.

35
00:01:26.010 --> 00:01:27.420
People are gradually getting used

36
00:01:27.420 --> 00:01:29.520
to asking AI different questions,

37
00:01:29.520 --> 00:01:31.710
and trust will keep growing as they get answers

38
00:01:31.710 --> 00:01:33.900
that are well-researched and dependable.

39
00:01:33.900 --> 00:01:35.220
There isn't one optimal system

40
00:01:35.220 --> 00:01:38.160
to navigate between primary care providers and specialists.

41
00:01:38.160 --> 00:01:39.690
No one doctor can be informed

42
00:01:39.690 --> 00:01:41.640
about all the available solutions,

43
00:01:41.640 --> 00:01:43.020
especially when a patient's health issues

44
00:01:43.020 --> 00:01:44.820
are complex, like my dad's were.

45
00:01:44.820 --> 00:01:46.980
But I truly believe AI can help.

46
00:01:46.980 --> 00:01:48.180
It's why I do what I do.

47
00:01:49.303 --> 00:01:52.553
(upbeat digital music)