WEBVTT

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This study that we launched on CTOs

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helped us find two things.

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The first thing is that the CTO job

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is a relatively young job,

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a young function in many companies.

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That is something
today that is really booming.

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And 75% of companies are aware
that this is a must,

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mainly because now transformations
are becoming usual life,

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and you have almost never-ending
transformations in organisations.

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So this was the first finding.

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The second finding is that
change management is a key aspect.

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100% of respondents to our survey

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say that change management
is the weakness of their transformation,

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and if they had to do
their transformation again,

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they would start
with change management,

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not when starting the execution,

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but from Day 1, before even
launching the transformation.

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The types of transformation
for which we need CTOs

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are transformations needing
to deliver large results,

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for example -18% in costs,

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or +20% in sales.

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In a very short time,

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that means with quick impacts
in twelve, eighteen months,

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and of course with
the end of the transformation,

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it can last two to three years,
but not more than that.

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At the same time, those types
of transformations

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need the involvement of different
kinds of functions

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so you need a CTO because you need

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to embark the whole organisation.

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One of the key success factors

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is to have a very regular relationship
between the CTO and the CEO.

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So in successful transformations,

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the CTO and CEO
meet very regularly,

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sometimes even daily,

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to solve all the problems.

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But the trap, or the pitfall
not to enter into

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is that the CTO should not
work only with the CEO,

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but with the whole
executive committee.

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The traits of a
Chief Transformation Officer are threefold.

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The first one is to be structured.

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That means classical project
management skills.

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The second skill is to be able
to deep dive and be a problem solver,

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that means to be adaptable.

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And finally the third one,
last but not least,

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and that is often lacking,

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is to be empathic and to
have the soft skills

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that will embark
the organisation.