WEBVTT 1 00:00:04.130 --> 00:00:06.630 For some companies it's about survival, 2 00:00:06.630 --> 00:00:08.870 for others it's about advantage, 3 00:00:08.870 --> 00:00:12.480 but everyone should vigorously look at their cost base. 4 00:00:12.480 --> 00:00:15.200 BCG's study found that cost delivers 5 00:00:15.200 --> 00:00:18.020 35% of total shareholder returns 6 00:00:18.020 --> 00:00:20.120 during the first year of transformation, 7 00:00:20.120 --> 00:00:23.473 and even more than 50% during the first three years. 8 00:00:26.710 --> 00:00:30.640 Short term, cost transformation is about funding the journey 9 00:00:30.640 --> 00:00:32.910 with quick-to-implement actions. 10 00:00:32.910 --> 00:00:35.330 But also it's about rethinking 11 00:00:35.330 --> 00:00:39.050 where value will come from by linking revenue and cost, 12 00:00:39.050 --> 00:00:41.670 how much you need to take out and where, 13 00:00:41.670 --> 00:00:44.880 and where you need to invest to support the transformation. 14 00:00:44.880 --> 00:00:49.080 Long-term priority shift to sustaining the results 15 00:00:49.080 --> 00:00:51.380 and designing for the future. 16 00:00:51.380 --> 00:00:53.570 Tools like Zero-based Budgeting, 17 00:00:53.570 --> 00:00:55.550 built the need in transparency, 18 00:00:55.550 --> 00:00:57.730 and combined with the new ways of working 19 00:00:57.730 --> 00:01:01.450 drives the required culture change for sustained results. 20 00:01:01.450 --> 00:01:02.910 Designing for the future 21 00:01:02.910 --> 00:01:06.520 means taking a more strategic lens on costs. 22 00:01:06.520 --> 00:01:09.120 How do we gain agility and flexibility 23 00:01:09.120 --> 00:01:11.030 to support the future growth? 24 00:01:11.030 --> 00:01:12.820 And how do we build a cost structure 25 00:01:12.820 --> 00:01:15.343 that is resilient for future changes? 26 00:01:20.110 --> 00:01:22.140 Implementing cost transformation, 27 00:01:22.140 --> 00:01:24.480 companies need to avoid the temptation 28 00:01:24.480 --> 00:01:27.540 of just issuing cost targets in silos, 29 00:01:27.540 --> 00:01:30.850 but think cross-functional and centrally managed program 30 00:01:30.850 --> 00:01:33.260 to truly challenge the status quo. 31 00:01:33.260 --> 00:01:36.610 Based on our experience in hundreds of transformations 32 00:01:36.610 --> 00:01:39.633 a three phase approach needs to be orchestrated. 33 00:01:40.490 --> 00:01:42.590 First, in rapid assessment. 34 00:01:42.590 --> 00:01:46.250 It's about identifying and prioritizing cost leavers 35 00:01:46.250 --> 00:01:48.230 according to which yield the most value 36 00:01:48.230 --> 00:01:49.883 and can be implemented quickly. 37 00:01:50.950 --> 00:01:54.360 Second, it's about achieving the quick wins, 38 00:01:54.360 --> 00:01:56.880 designing and executing the pilots 39 00:01:56.880 --> 00:01:59.480 to see the tangible impact on P&L, 40 00:01:59.480 --> 00:02:01.800 but also based on these learnings 41 00:02:01.800 --> 00:02:03.853 iterating on the future solutions. 42 00:02:05.010 --> 00:02:07.780 Last, it's about scaling, 43 00:02:07.780 --> 00:02:10.070 applying the most effective cost leavers, 44 00:02:10.070 --> 00:02:13.343 to new geographies, segments, and products.