WEBVTT 1 00:00:00.440 --> 00:00:05.440 line:15% Most companies are grappling with tremendous uncertainty, 2 00:00:05.840 --> 00:00:08.000 being hit by all kinds of changes. 3 00:00:08.000 --> 00:00:09.610 It can be digitalization, 4 00:00:09.610 --> 00:00:13.960 new upstarts, trade war, changes in supply chain, 5 00:00:13.960 --> 00:00:15.220 changes in talent. 6 00:00:15.220 --> 00:00:16.710 There's a need to transform 7 00:00:16.710 --> 00:00:20.440 and we see that a lot of transformations fail. 8 00:00:20.440 --> 00:00:21.780 We have, in BCG, 9 00:00:21.780 --> 00:00:24.380 been doing hundreds of transformations. 10 00:00:24.380 --> 00:00:27.950 We've tried to put together three, four, five factors, 11 00:00:27.950 --> 00:00:30.060 that if you do those things right, 12 00:00:30.060 --> 00:00:32.380 your chances of succeeding with transformation 13 00:00:32.380 --> 00:00:33.690 dramatically goes up. 14 00:00:33.690 --> 00:00:38.120 What increases the odds of a transformation's success 15 00:00:38.120 --> 00:00:39.750 is number one, 16 00:00:39.750 --> 00:00:42.230 that you have a good balance 17 00:00:42.230 --> 00:00:44.930 between short-term and long-term. 18 00:00:44.930 --> 00:00:46.280 Take out cost. 19 00:00:46.280 --> 00:00:48.330 Improve operations 20 00:00:48.330 --> 00:00:50.680 to be able to put cash to the bottom line. 21 00:00:50.680 --> 00:00:51.870 Get the momentum. 22 00:00:51.870 --> 00:00:54.660 But then you also need to have a long-term orientation. 23 00:00:54.660 --> 00:00:56.200 Invest in R&D, 24 00:00:56.200 --> 00:00:57.970 digital new business models. 25 00:00:57.970 --> 00:00:59.110 Secondly, 26 00:00:59.110 --> 00:01:01.660 you need to have a comprehensive program 27 00:01:01.660 --> 00:01:03.580 to execute fast enough, 28 00:01:03.580 --> 00:01:04.670 disciplined enough. 29 00:01:04.670 --> 00:01:05.850 The third point is 30 00:01:05.850 --> 00:01:09.890 you need to actually communicate with investors. 31 00:01:09.890 --> 00:01:12.270 In a way, we see that most transformations, 32 00:01:12.270 --> 00:01:16.700 they have a very short-term effect in the stock market. 33 00:01:16.700 --> 00:01:19.820 So you need to be able to tell the story 34 00:01:20.770 --> 00:01:22.090 and also communicate it. 35 00:01:22.090 --> 00:01:23.960 Another thing that's interesting is 36 00:01:23.960 --> 00:01:25.850 new CEOs do better. 37 00:01:25.850 --> 00:01:30.440 And I think what that means for incumbent management teams 38 00:01:30.440 --> 00:01:34.040 is that you cannot afford to be complacent. 39 00:01:34.040 --> 00:01:37.660 You have to address the transformations head-on, 40 00:01:37.660 --> 00:01:39.550 constantly be paranoid. 41 00:01:39.550 --> 00:01:41.900 And that also links to the point that we can see 42 00:01:41.900 --> 00:01:44.710 that the earlier you start a transformation, 43 00:01:44.710 --> 00:01:46.630 the higher the chance of success, 44 00:01:46.630 --> 00:01:48.260 and also the cheaper it is, 45 00:01:48.260 --> 00:01:50.800 the less you need to restructure 46 00:01:50.800 --> 00:01:52.183 to get to the new future.