WEBVTT

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<v ->To implement high-impact generative AI use cases,</v>

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CEOs need to keep people

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at the core of their implementation project

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and act now to create a strategic workforce plan,

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review their operating model,

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and embark their employees onto this exciting,

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transformational journey.

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With HR, CEOs need to develop strategic workforce plans

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to build a workforce

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that will be competitive 10 years from now.

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And therefore, these plans should anticipate the talent

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and skills needed for the workforce

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to adopt generative AI

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and determine how to develop this workforce

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through upskilling, reskilling, or attracting new talents.

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Through generative AI's ability

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to create first-draft content,

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individuals will spend less time on creating content

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and will have more time for other activities.

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For example, marketing teams

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can spend more time building relationships

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and creating brand strategies.

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Managers will also need to know how

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to lead an AI-augmented workforce.

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CEOs also need to review their operating models,

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specifically identifying

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where the most important AI models should sit.

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Should they be managed centrally or in each department?

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We believe platform models

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with centralized data management have proven

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to be the most efficient for bionic organizations

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where humans and AI work together.

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And platform models have been shown to reduce data silos

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and encourage cross-functional collaboration.

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However, it is very important for CEOs to understand

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that they won't be able to implement generative AI

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without the full endorsement of their teams.

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Even when implementing traditional AI,

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companies are six times more likely

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to achieve significant financial benefits

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when their employees personally get value from AI.

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As individuals are experimenting,

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we are seeing a range of reactions

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from "This makes my job so much easier and fun!" to

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"This can do my job better than me.

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Will I be replaced?"

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So CEOs need to take all reactions into account

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when creating a change management plan

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to cultivate a culture that embraces AI like a coworker.

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(light music)