WEBVTT 1 00:00:00.427 --> 00:00:01.490 (upbeat music) 2 00:00:01.490 --> 00:00:04.250 Large-scale transformations are very challenging. 3 00:00:04.250 --> 00:00:08.300 In fact, around 70% of large-scale transformations fail. 4 00:00:08.300 --> 00:00:10.350 There are three key success factors. 5 00:00:10.350 --> 00:00:12.640 First, a key value creation plan 6 00:00:12.640 --> 00:00:16.090 that harnesses the entire organization to drive the change. 7 00:00:16.090 --> 00:00:18.660 Second, it's about leveraging quick wins 8 00:00:18.660 --> 00:00:21.130 to really energize and create momentum 9 00:00:21.130 --> 00:00:22.690 for the full transformation. 10 00:00:22.690 --> 00:00:25.330 Thirdly, it's about a holistic approach. 11 00:00:25.330 --> 00:00:28.770 It's not only cost cutting, it's driving top-line growth, 12 00:00:28.770 --> 00:00:30.280 and really building a stronger 13 00:00:30.280 --> 00:00:32.530 and more resilient organization. 14 00:00:32.530 --> 00:00:35.440 We in BCG approach large-scale transformation 15 00:00:35.440 --> 00:00:37.890 by bringing a unique methodology. 16 00:00:37.890 --> 00:00:40.220 We're really solving for two main objectives. 17 00:00:40.220 --> 00:00:42.810 One, delivering rapid impact 18 00:00:42.810 --> 00:00:47.120 and two, enabling the organization to sustain that impact. 19 00:00:47.120 --> 00:00:49.950 We in BCG put equal emphasis on the what, 20 00:00:49.950 --> 00:00:51.850 and the how of the transformation. 21 00:00:51.850 --> 00:00:53.420 The what being really understanding 22 00:00:53.420 --> 00:00:55.600 what is the full potential of the organization, 23 00:00:55.600 --> 00:00:57.480 what are the levers and initiatives 24 00:00:57.480 --> 00:00:59.440 to really unlock that value. 25 00:00:59.440 --> 00:01:01.750 The how is very much about understanding 26 00:01:01.750 --> 00:01:03.920 where the organization is today, 27 00:01:03.920 --> 00:01:05.460 what are the unlocks that are needed 28 00:01:05.460 --> 00:01:07.800 to get to a high-performing organization. 29 00:01:07.800 --> 00:01:10.690 And finally it is about embedding the change. 30 00:01:10.690 --> 00:01:12.560 Instilling new ways of working, 31 00:01:12.560 --> 00:01:15.230 training, and enablement of teams to really drive 32 00:01:15.230 --> 00:01:16.833 and sustain the efficiencies. 33 00:01:18.150 --> 00:01:19.850 In a large-scale transformation 34 00:01:19.850 --> 00:01:22.430 we typically follow a three phase approach. 35 00:01:22.430 --> 00:01:24.790 The first phase, the rapid assessment, 36 00:01:24.790 --> 00:01:27.630 it is all about crystallizing the full potential 37 00:01:27.630 --> 00:01:30.590 of the organization by identifying functional, 38 00:01:30.590 --> 00:01:32.487 but also cross-functional levers 39 00:01:32.487 --> 00:01:34.360 across the full value chain. 40 00:01:34.360 --> 00:01:37.700 At the same time we run our OrgVantage diagnostics 41 00:01:37.700 --> 00:01:40.050 to understand the vitality of the people 42 00:01:40.050 --> 00:01:41.750 and the organization. 43 00:01:41.750 --> 00:01:44.020 Phase two, is in mobilizing 44 00:01:44.020 --> 00:01:46.200 and activating the whole organization 45 00:01:46.200 --> 00:01:47.830 around the transformation. 46 00:01:47.830 --> 00:01:49.550 There are three key building blocks. 47 00:01:49.550 --> 00:01:51.960 The first is cascading a strong narrative 48 00:01:51.960 --> 00:01:53.570 for the transformation. 49 00:01:53.570 --> 00:01:56.820 It's around the why, the what, and the how 50 00:01:56.820 --> 00:01:58.690 of the transformation. 51 00:01:58.690 --> 00:01:59.750 The second building block 52 00:01:59.750 --> 00:02:02.830 is standing up a transformation management office 53 00:02:02.830 --> 00:02:05.310 with a chief transformation officer. 54 00:02:05.310 --> 00:02:08.400 But it's also about building the drumbeat, and the cadence 55 00:02:08.400 --> 00:02:09.940 throughout the organization 56 00:02:09.940 --> 00:02:12.770 that gets that transformation off to a strong start. 57 00:02:12.770 --> 00:02:15.100 And finally, standing up the work streams 58 00:02:15.100 --> 00:02:17.260 that can then start delivering impact 59 00:02:17.260 --> 00:02:18.830 and rolling out the initiatives 60 00:02:18.830 --> 00:02:20.510 throughout the full organization. 61 00:02:20.510 --> 00:02:23.750 The third phase is realizing the full potential 62 00:02:23.750 --> 00:02:25.290 and anchoring the change. 63 00:02:25.290 --> 00:02:28.540 The focus of the transformation and the work streams 64 00:02:28.540 --> 00:02:29.454 really shift from doing to teaching 65 00:02:29.454 --> 00:02:33.033 an enablement of the full organization. 66 00:02:33.033 --> 00:02:35.616 (upbeat music)