WEBVTT 1 00:00:03.470 --> 00:00:06.840 The CTO and the PMO that supports the CTO, 2 00:00:06.840 --> 00:00:10.930 basically, plays two key roles in large scale programs. 3 00:00:10.930 --> 00:00:15.470 One is focus your organization on what really matters. 4 00:00:15.470 --> 00:00:18.840 Know where most value is going to get realized 5 00:00:18.840 --> 00:00:22.410 and ensure that this is at the center of attention 6 00:00:22.410 --> 00:00:26.720 and the second one is ensure there's a narrative, 7 00:00:26.720 --> 00:00:30.090 that people buy into both the need for change, 8 00:00:30.090 --> 00:00:31.810 but also the aspiration, 9 00:00:31.810 --> 00:00:33.530 what you're gonna be when you're done. 10 00:00:33.530 --> 00:00:38.120 What the CTO then can provide is a structure in which 11 00:00:38.120 --> 00:00:40.500 people focus on what creates value, 12 00:00:40.500 --> 00:00:44.140 so understanding where is our biggest opportunity 13 00:00:44.140 --> 00:00:46.780 and then channeling the energy towards it. 14 00:00:46.780 --> 00:00:49.950 So a CTO job is obviously quite challenging. 15 00:00:49.950 --> 00:00:52.000 We think there is four characteristics 16 00:00:52.000 --> 00:00:53.780 that really help within it. 17 00:00:53.780 --> 00:00:57.160 One is persistence, so be persistent in what you do 18 00:00:57.160 --> 00:00:59.910 without being stubborn, that's a fine balance, 19 00:00:59.910 --> 00:01:01.440 but an important one. 20 00:01:01.440 --> 00:01:04.720 Second one is hyper-vigilance, 21 00:01:04.720 --> 00:01:07.890 meaning you need to be the right degree of paranoid 22 00:01:07.890 --> 00:01:11.330 about opportunities and risks to your programs, 23 00:01:11.330 --> 00:01:14.450 have your antennas out there, understand what's going on. 24 00:01:14.450 --> 00:01:16.530 The third one is flexibility. 25 00:01:16.530 --> 00:01:20.470 There's no program which will actually unfold as planned, 26 00:01:20.470 --> 00:01:23.340 so you need to stay flexible, you know need to stay focused 27 00:01:23.340 --> 00:01:26.330 on the value and you need to be able to adapt throughout 28 00:01:26.330 --> 00:01:30.070 and explain to others how and why you adapt. 29 00:01:30.070 --> 00:01:32.100 Last but not least, the fourth one 30 00:01:32.100 --> 00:01:35.090 is around being the change agent yourself. 31 00:01:35.090 --> 00:01:37.220 We think, about every three to six months, 32 00:01:37.220 --> 00:01:40.070 big programs actually pivot and change 33 00:01:40.070 --> 00:01:42.930 how they are operated, how decisions get taken, 34 00:01:42.930 --> 00:01:44.840 how initiatives are run. 35 00:01:44.840 --> 00:01:48.320 Be active, be proactive, show that change can be done, 36 00:01:48.320 --> 00:01:50.410 you'll actually role model and therefore 37 00:01:50.410 --> 00:01:53.640 pull everyone behind you and energize them.