WEBVTT 00:00:03.920 --> 00:00:08.000 10/20/70 is the golden rule when deploying AI. 00:00:08.240 --> 00:00:12.000 Ten percent of the effort is about building algos, training 00:00:12.000 --> 00:00:12.480 models. 00:00:12.600 --> 00:00:15.960 Twenty percent of the effort is about building the AI system, 00:00:15.960 --> 00:00:19.360 taking data together, and making sure it's integrated into all 00:00:19.360 --> 00:00:22.160 the legacy and transaction systems of the company. 00:00:22.600 --> 00:00:26.680 The most important part is the 70%: the people, business, and 00:00:26.680 --> 00:00:28.200 process transformation. 00:00:28.280 --> 00:00:28.840 For GenAI 00:00:28.840 --> 00:00:31.720 this is completely critical because GenAI 00:00:31.720 --> 00:00:35.800 will be in the hands of 50, 60, 80% of the workforce of a 00:00:35.800 --> 00:00:41.200 company and super important to make sure that the workforce can use GenAI. 00:00:41.200 --> 00:00:46.240 People is the key challenge for companies deploying GenAI. 00:00:46.240 --> 00:00:48.400 In certain functions or sub-functions, 00:00:48.400 --> 00:00:53.040 GenAI unlocks 50+% productivity gains. 00:00:53.280 --> 00:00:57.560 It requires massive reskilling and workforce planning for the 00:00:57.560 --> 00:01:01.320 organization, and companies can get technology wrong. 00:01:01.440 --> 00:01:04.000 You can change your provider, you can recode your model, 00:01:04.000 --> 00:01:06.680 you can throw some part of your technology to the bin and 00:01:06.680 --> 00:01:07.640 rebuild the new one. 00:01:07.880 --> 00:01:12.120 You cannot rewire your full workforce every six months. 00:01:12.440 --> 00:01:14.480 So you need to get this challenge right.