WEBVTT

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Ravi, welcome.

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Thanks for having me.

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Tell me how Lightspeed is
adapting to GenAI.

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Well, GenAI

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Is one of the biggest technology
trends really to hit the

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industry in probably 20 years
since the advent of the Internet

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when it went consumer with the
web browser.

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So we've taken a pretty holistic
approach.

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We're advising all our companies
that were pre-ChatGPT to think

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about what their

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GenAI strategy needs to be.

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And obviously for companies that
have started post-ChatGPT,

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they're being very imaginative
about all parts of the economy

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where there's opportunities to
use that technology to really

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change, you know, change how
business is done.

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Where do you see the most
potential for disruption from

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this new technology?

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And I suppose what excites you
the most?

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Yeah, well, ChatGPT really was
the coming out party, but it has

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allowed artificial intelligence
in computers for the first time

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to have basic human reasoning
skills.

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And what that means is that
knowledge work for the first

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time can be done by computers.

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So we're thinking about again,
different parts of companies,

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call centers, the sales and
marketing department, in fact

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also on the on the product side,
anything to do with software

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development.

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These are all areas in any
company, in any industry,

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whether it's old or new, where
there needs to be a rethink of

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how computers and technology can
be used.

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And of course on the other side,
you know, one of the exciting

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things for Lightspeed where we
invest is in de novo industries

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that technology can enable.

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And with AI it's incredible.

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We've backed companies that
allow people to create their own

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music within AI or to create
their own videos.

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So whole new industries we think
are going to come into existence

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as a result of this and we're
we're thinking both broadly

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horizontally as well as you know
in terms of new industries and

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also vertically across company
where about places and there are

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many.

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What are you looking for in a
standout tech company?

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A standout tech company has had
the same general core

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ingredients for a long time and
even with AI they haven't

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changed.

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It's usually about people who
are extraordinarily visionary

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and and very determined to see a
new idea that they have be born

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into the world and then take
flight.

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So we continue to look for
people like that.

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They tend to have a deeper
background or training and

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artificial intelligence.

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But we're looking for people,
we're looking for large markets

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that they were pointing their
ideas at.

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And then we're looking for
places where Lightspeed

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understands enough that we can
be, you know, a strong really

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lead investing partner to them
on the journey.

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Ravi, thank you so much.

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Thanks a lot for having me,
Georgie.