WEBVTT 1 00:00:00.120 --> 00:00:03.320 Anastasia, Eike, so good to have you here. 2 00:00:03.360 --> 00:00:06.800 And you've recently embarked into transformation with Henkel, 3 00:00:06.800 --> 00:00:09.680 where you partner with BCG but also with CreativeX. 4 00:00:10.000 --> 00:00:12.040 Do you want to share a little bit more about this journey? 5 00:00:12.480 --> 00:00:13.280 Yes, happy to. 6 00:00:13.320 --> 00:00:15.240 Good morning, first of all, and great to be here. 7 00:00:16.080 --> 00:00:19.360 So the amount of assets that we are currently creating really 8 00:00:19.360 --> 00:00:20.480 picked up like crazy. 9 00:00:21.080 --> 00:00:24.640 As you know, we built with BCG a very clear set of creative 10 00:00:24.640 --> 00:00:27.640 guidelines that we apply to all of our creatives. 11 00:00:28.280 --> 00:00:31.840 However, as the amount really picked up, you know, we did this before. 12 00:00:31.840 --> 00:00:36.520 We checked every asset by hand. This doesn't work anymore. 13 00:00:36.520 --> 00:00:38.800 This is really not something that we can push forward. 14 00:00:38.800 --> 00:00:42.360 To give you a number, last year we released 23,000 creatives. 15 00:00:42.600 --> 00:00:46.120 So we needed an automated solution and, therefore, we 16 00:00:46.120 --> 00:00:50.440 looked at CreativeX, which can really help us check our creatives at scale. 17 00:00:50.440 --> 00:00:54.400 And as, adding extra pressure with our golden rules, 18 00:00:54.400 --> 00:00:56.640 I'm sure it's actually not making your job easier. 19 00:00:56.640 --> 00:00:59.960 So can you tell us more about CreativeX and how you're 20 00:00:59.960 --> 00:01:03.720 enabling clients to bring this creative performance at scale? 21 00:01:03.880 --> 00:01:04.760 Yes, absolutely. 22 00:01:04.760 --> 00:01:07.240 So, first of all, we have to take a step back and admit that 23 00:01:07.240 --> 00:01:09.080 creative measurement is pretty broken today. 24 00:01:09.200 --> 00:01:12.080 If our CEO or CMO came to us and said, what creative decisions 25 00:01:12.080 --> 00:01:14.600 have you made that have had a measurable impact on the 26 00:01:14.600 --> 00:01:17.200 business, I think a lot of marketers would swallow hard. 27 00:01:17.520 --> 00:01:20.280 And so CreativeX is really intent on solving the creative 28 00:01:20.280 --> 00:01:22.880 measurement problem at scale for the world of digital. 29 00:01:23.040 --> 00:01:26.280 There are three components this. The first one is any creative anywhere. 30 00:01:26.280 --> 00:01:28.960 We pull every creative into our system, whether it's from your 31 00:01:28.960 --> 00:01:31.360 DAM, your media accounts and get it all into one place. 32 00:01:31.560 --> 00:01:33.800 The second part is creative signal extraction. 33 00:01:33.960 --> 00:01:36.520 How do we overlay AI technology to really understand what are 34 00:01:36.520 --> 00:01:39.040 the creative decisions you're making inside your advertising 35 00:01:39.040 --> 00:01:41.720 and aggregate them to the kinds of things that matter to Henkel? 36 00:01:41.720 --> 00:01:45.240 And third, we embed that data into tools for change. 37 00:01:45.360 --> 00:01:48.000 So if your creative agency wants to understand, hey, is the 38 00:01:48.000 --> 00:01:51.280 content I'm making in line with the Henkel cares about, they can do that. 39 00:01:51.280 --> 00:01:53.480 If your media agency wants to understand what percentage of 40 00:01:53.480 --> 00:01:56.520 our media spend is going behind the things that matter to Henkel, 41 00:01:56.520 --> 00:01:59.680 there is now reporting that does that across every ad that they are running. 42 00:01:59.680 --> 00:02:03.160 Eike, can you tell us more about the results of all of this effort? 43 00:02:03.160 --> 00:02:03.800 Absolutely. 44 00:02:03.800 --> 00:02:06.240 So there are different dimensions that we are looking at. 45 00:02:06.240 --> 00:02:08.240 Let's start at the bottom of the funnel, 46 00:02:08.240 --> 00:02:12.200 the ROAS: the return on ad spend, that we always measure. 47 00:02:12.200 --> 00:02:13.640 That's actually one of our key metrics, 48 00:02:13.640 --> 00:02:17.920 and we have seen a 30 to 50% increase actually improvement of 49 00:02:17.920 --> 00:02:21.920 the ROAS versus the business as usual, but not just that. 50 00:02:21.920 --> 00:02:24.840 So, also if we go on upper funnel on consideration, 51 00:02:24.840 --> 00:02:29.400 but especially on ad recall, we have seen a 48% percentage 52 00:02:29.400 --> 00:02:32.440 improvement in ad recall for our creatives. 53 00:02:32.440 --> 00:02:34.280 Anastasia, you've been a critical component in this effort. 54 00:02:34.520 --> 00:02:36.720 What advice do you have for marketing leaders? 55 00:02:36.960 --> 00:02:39.520 So, the one thing I would encourage everyone to think 56 00:02:39.520 --> 00:02:43.120 about is how do you scale and operationalize to change? 57 00:02:43.120 --> 00:02:46.200 In our process, BCG and Henkel did the hard work of setting up the 58 00:02:46.200 --> 00:02:48.240 golden rules, but what we really wanted to do was incorporate 59 00:02:48.240 --> 00:02:49.880 that and Henkel's ways of working. 60 00:02:50.120 --> 00:02:52.120 And so what we did is we codified them into 61 00:02:52.120 --> 00:02:53.240 machine-readable format, 62 00:02:53.400 --> 00:02:56.280 we automated them to get them as real-time as possible, 63 00:02:56.400 --> 00:02:59.080 and then we embedded them into their ways of working so that 64 00:02:59.080 --> 00:03:01.560 from creative agencies to media agencies, we can really 65 00:03:01.560 --> 00:03:04.320 understand the adoption of the golden rules and measure how we 66 00:03:04.320 --> 00:03:06.960 were tracking, but also really measured their media impact, 67 00:03:06.960 --> 00:03:08.720 which Eike spoke very eloquently about. 68 00:03:09.080 --> 00:03:09.920 Yeah, great. 69 00:03:10.440 --> 00:03:12.720 Eike, Anastasia, thank you very much. 70 00:03:13.080 --> 00:03:13.520 Thank you. 71 00:03:13.960 --> 00:03:15.080 Thank you so much for having us.