WEBVTT 00:00:00.417 --> 00:00:02.252 Maikel, Robert, welcome. Maikel, to you first: 00:00:02.252 --> 00:00:06.047 What role does digital public infrastructure have to play in society? 00:00:06.339 --> 00:00:08.883 Yeah, I think digital public infrastructure is 00:00:08.883 --> 00:00:11.636 always not an acronym that many people will know, 00:00:11.636 --> 00:00:16.307 but it's the generic name for things like digital identity, digital payment systems, 00:00:16.307 --> 00:00:17.434 et cetera, et cetera. 00:00:17.434 --> 00:00:22.313 It's kind of the fabric beyond the connectivity that allows a digital 00:00:22.313 --> 00:00:27.986 society to function and to allow people and businesses to connect with each other 00:00:27.986 --> 00:00:33.783 on identification, authentication, payment, data exchange, et cetera, 00:00:33.783 --> 00:00:37.162 So it's a really essential part of becoming a digital society. 00:00:37.996 --> 00:00:42.208 What role, I guess, what opportunities is AI creating for DPI, 00:00:42.208 --> 00:00:42.667 Robert? 00:00:43.418 --> 00:00:47.047 Well, like Michael said, DPI is really about integrating, 00:00:47.047 --> 00:00:50.842 really creating layers that are open, they're interoperable. 00:00:51.134 --> 00:00:54.012 And so when it comes to artificial intelligence, 00:00:54.012 --> 00:00:57.682 something like digital public infrastructure can really enable 00:00:57.682 --> 00:01:02.020 effective, accurate, representative AI because it can unlock more data. 00:01:02.687 --> 00:01:06.608 But also there's a reverse kind of relationship as well, 00:01:06.608 --> 00:01:09.402 which is that AI can make digital public infrastructure, 00:01:09.402 --> 00:01:13.615 which often involves digital public services being delivered to people, 00:01:13.615 --> 00:01:16.868 AI can make those services more effective, more efficient, 00:01:16.868 --> 00:01:21.414 and actually look for things like fraud and other kinds of detection capabilities 00:01:21.414 --> 00:01:25.460 that really would flag anything suspicious and just generally make those 00:01:25.460 --> 00:01:27.504 services more effective. 00:01:27.962 --> 00:01:33.384 What steps do you think that businesses and governments can take to make AI a 00:01:33.384 --> 00:01:34.928 benefit for all? 00:01:34.928 --> 00:01:40.266 Yeah, so I think AI, a benefit for all, really it starts with that safety and 00:01:40.266 --> 00:01:44.020 security that a good DPI infrastructure will create. 00:01:44.020 --> 00:01:49.150 And getting on aligned standards, on an aligned road map is really critical here. 00:01:49.150 --> 00:01:50.902 So that for me is step number one. 00:01:51.361 --> 00:01:55.824 And then step number two is for governments to ensure that innovation can 00:01:55.824 --> 00:02:02.914 flourish and that we can get a virtuous cycle of new business models, 00:02:02.914 --> 00:02:06.126 new data sources that will reinforce each other. 00:02:06.126 --> 00:02:08.002 Your view, Robert? 00:02:08.002 --> 00:02:09.420 Yeah, I would agree with that. 00:02:09.420 --> 00:02:11.756 I think, though, for the work of the United Nations 00:02:11.756 --> 00:02:14.843 Development Programme, we work with countries across the Global 00:02:14.843 --> 00:02:18.096 South, and the . . . there's issues around things like data 00:02:18.096 --> 00:02:20.265 availability and accuracy. 00:02:20.265 --> 00:02:23.643 So we need to make sure that we're unlocking the data that is there, 00:02:23.643 --> 00:02:27.564 so that the systems that serve those countries are really much more representative. 00:02:27.564 --> 00:02:32.944 We also need to look everywhere at more digital capacity, better skills, 00:02:32.944 --> 00:02:37.031 more capacity available in those ecosystems to really work on AI, 00:02:37.031 --> 00:02:40.368 and interact with them in meaningful and responsible ways. 00:02:40.368 --> 00:02:41.578 Robert, Maikel, a pleasure. 00:02:41.578 --> 00:02:42.579 Thank you so much. 00:02:42.704 --> 00:02:42.954 Thank you. 00:02:43.204 --> 00:02:43.454 Thank you.