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Agentic AI is the next evolution of AI.

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It's much more than your traditional chat
bot.

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It can actually interact with the
environment.

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It understands what your intents are.
It can plan and it can act on your behalf.

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As agents really come to be something
that is part of many, many businesses.

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What we'll see is the opportunity to
reinvent business processes.

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Take the manual approval steps,
move them to exception-based.

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Take the human work,
move that to things that are really

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creative,
that are really meaningful for our

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coworkers.

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The rate of change and adoption has been
very surprising to me.

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It's going much faster.

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If you see the technology that has been
coming out in the last six months,

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it is incredible and it's not slowing
pace.

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At one consumer goods company,
what we saw, for example,

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was a lot of the toil was being taken out
of the work.

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Something that took six people a week,
now can take one person, plus an agent,

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a day.

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What most companies don't get right is
they're focused on too many small

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initiatives.
Making sure that you really put your

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energy behind the highest ROI agentic
deployments.

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but in combination with having a
groundswell of ideas that people can

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start adopting today,
that really drives both the culture

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change as well as the bigger impact that
you're working towards.

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Agentic AI, like any technology tool,
can be used as a hammer looking for a

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nail.

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It's really important to know: What is
the business value that we're trying to

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solve when we're deploying agents?

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Companies should really prepare for a
world where there is a hybrid between

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human and technology workers.

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Agents have massive potential for
organizations.

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You can't wait on that.

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You need to go right now.

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What companies need to start doing is
actually setting up their systems and

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their cultures to be able to take
advantage of agents.

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That means new finance processes,
new HR processes,

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and a willingness of their teams to adopt
AI.