WEBVTT 1 00:00:00.166 --> 00:00:02.043 - Craig, welcome, two hot topics 2 00:00:02.043 --> 00:00:04.170 in fashion right now, sustainability, 3 00:00:04.170 --> 00:00:07.215 and of course, AI, particularly Gen AI. 4 00:00:07.215 --> 00:00:09.509 Let's go for Gen AI first, shall we? 5 00:00:09.509 --> 00:00:12.595 How are you seeing it impact the industry? 6 00:00:12.595 --> 00:00:14.723 And how are you at American Eagle 7 00:00:14.723 --> 00:00:17.934 managing such a fast-changing tech? 8 00:00:17.934 --> 00:00:21.771 - Honestly, I think Gen AI is the most controversial topic 9 00:00:21.771 --> 00:00:23.106 in fashion right now. 10 00:00:23.106 --> 00:00:24.315 Why do I say that? 11 00:00:24.315 --> 00:00:28.069 Our brands are founded on the principle of being real, 12 00:00:28.069 --> 00:00:31.781 and Gen AI has the potential of being the opposite. 13 00:00:31.781 --> 00:00:35.285 So I think as we think about our creative going forward, 14 00:00:35.285 --> 00:00:39.039 I think we have real, moral, ethical, legal, 15 00:00:39.039 --> 00:00:41.499 and brand decisions to work through 16 00:00:41.499 --> 00:00:43.960 before we fully embrace this new technology. 17 00:00:43.960 --> 00:00:46.212 - What is top of your mind about it at the moment? 18 00:00:46.212 --> 00:00:47.380 There are all those risks, 19 00:00:47.380 --> 00:00:49.632 but are you looking at some of the potentials too? 20 00:00:49.632 --> 00:00:50.467 - Absolutely. 21 00:00:50.467 --> 00:00:53.053 Below the line, we're very excited about things 22 00:00:53.053 --> 00:00:56.681 like media optimization, inventory optimization, 23 00:00:56.681 --> 00:00:57.849 but I think above the line, 24 00:00:57.849 --> 00:01:00.560 especially for our core Gen Z audience, 25 00:01:00.560 --> 00:01:01.853 what we're concerned about 26 00:01:01.853 --> 00:01:06.399 is the high BS meter that our customer has. 27 00:01:06.399 --> 00:01:09.194 And when they see something that doesn't feel authentic, 28 00:01:09.194 --> 00:01:11.321 that doesn't feel real, they'll call us out. 29 00:01:11.321 --> 00:01:12.363 So we got to get this right. 30 00:01:12.363 --> 00:01:14.616 - And the second big broad topic, 31 00:01:14.616 --> 00:01:16.201 we're not going to be able to do either justice here 32 00:01:16.201 --> 00:01:18.369 in this short amount of time, but it's sustainability. 33 00:01:18.369 --> 00:01:20.830 What impact are you seeing that have on the industry 34 00:01:20.830 --> 00:01:22.082 and how it's responding to it 35 00:01:22.082 --> 00:01:23.833 and how you yourselves are responding? 36 00:01:23.833 --> 00:01:25.251 - I actually think sustainability 37 00:01:25.251 --> 00:01:28.630 is one of the most exciting topics in retail. 38 00:01:28.630 --> 00:01:31.841 This just in, Gen Z talks out of both sides of their mouths, 39 00:01:31.841 --> 00:01:33.635 and on one side, I think you have companies 40 00:01:33.635 --> 00:01:35.637 like American Eagle that are really making 41 00:01:35.637 --> 00:01:38.515 some nice progress to have a more sustainable future. 42 00:01:38.515 --> 00:01:42.018 Almost 100% of our jeans are now sustainably made. 43 00:01:42.018 --> 00:01:44.354 Unfortunately, on the other side of the equation, 44 00:01:44.354 --> 00:01:47.232 you have some bad actors who are making some bad decisions 45 00:01:47.232 --> 00:01:49.984 for our planet, and I love the fact that sustainability 46 00:01:49.984 --> 00:01:51.027 and the progress we're making 47 00:01:51.027 --> 00:01:53.613 gives Gen Z a choice on who to vote for.