WEBVTT 1 00:00:00.360 --> 00:00:01.920 David, welcome. 2 00:00:01.920 --> 00:00:05.030 Does the current business environment, in your opinion, 3 00:00:05.030 --> 00:00:08.430 require marketers to think differently, 4 00:00:08.430 --> 00:00:09.750 to think more strategically, 5 00:00:09.750 --> 00:00:11.850 perhaps about precision branding? 6 00:00:11.850 --> 00:00:14.220 I do think so, and some of our recent work 7 00:00:14.220 --> 00:00:19.220 has illuminated some really tremendous opportunities 8 00:00:19.860 --> 00:00:21.660 for clients to get sharper 9 00:00:21.660 --> 00:00:24.270 about how they approach branding investment. 10 00:00:24.270 --> 00:00:27.706 For example, a couple of new findings include 11 00:00:27.706 --> 00:00:30.723 every dollar that a client takes out 12 00:00:30.723 --> 00:00:33.510 of brand marketing budgets now, 13 00:00:33.510 --> 00:00:36.450 we find that they may have to reinvest $2 in the future 14 00:00:36.450 --> 00:00:38.340 to regain the lost market share. 15 00:00:38.340 --> 00:00:41.220 We're also finding that the investments 16 00:00:41.220 --> 00:00:45.000 that a brand makes for a brand in one demand occasion 17 00:00:45.000 --> 00:00:48.330 may not actually play to the strength of another occasion, 18 00:00:48.330 --> 00:00:50.362 and so clients need to be thinking about 19 00:00:50.362 --> 00:00:54.296 which demand occasions really matter for them strategically, 20 00:00:54.296 --> 00:00:56.970 and potentially focusing more of their investments 21 00:00:56.970 --> 00:00:58.950 in the ones where they have a right to win, 22 00:00:58.950 --> 00:01:00.870 and maybe even pulling back in places 23 00:01:00.870 --> 00:01:02.765 where they're either already winning so handily 24 00:01:02.765 --> 00:01:04.740 they don't need to invest, 25 00:01:04.740 --> 00:01:07.440 or where they have more of a lagging approach 26 00:01:07.440 --> 00:01:08.970 and will never be able to catch up. 27 00:01:08.970 --> 00:01:12.030 So that precision branding idea is getting very sharp 28 00:01:12.030 --> 00:01:14.910 about where it makes sense to allocate your investment, 29 00:01:14.910 --> 00:01:17.220 and then having the fortitude and confidence to do that 30 00:01:17.220 --> 00:01:19.800 over multiple years with the right kinds 31 00:01:19.800 --> 00:01:21.600 of milestones and measurements behind you. 32 00:01:21.600 --> 00:01:24.240 Let's talk about gen AI, it's the hot topic. 33 00:01:24.240 --> 00:01:27.240 What role do you see it playing 34 00:01:27.240 --> 00:01:29.580 in helping brands to not just reach, 35 00:01:29.580 --> 00:01:31.770 but engage their audiences, 36 00:01:31.770 --> 00:01:33.803 but also the tech is moving so quickly? 37 00:01:33.803 --> 00:01:34.636 Yeah. 38 00:01:34.636 --> 00:01:35.469 How do you stay on top of that? 39 00:01:35.469 --> 00:01:38.010 I think there's really a great opportunity 40 00:01:38.010 --> 00:01:40.080 with precision branding to be thinking about 41 00:01:40.080 --> 00:01:42.780 different demand occasions, different audiences 42 00:01:42.780 --> 00:01:44.982 needing different messages or content, 43 00:01:44.982 --> 00:01:49.982 and that need for more content then is served by gen AI 44 00:01:50.047 --> 00:01:52.417 where the cost of delivering versions 45 00:01:52.417 --> 00:01:55.276 or different messages, and different creative elements 46 00:01:55.276 --> 00:01:57.870 has dropped hopefully in the future. 47 00:01:57.870 --> 00:02:01.260 So I think there's really that promise 48 00:02:01.260 --> 00:02:05.400 of a targeted precise marketing campaign 49 00:02:05.400 --> 00:02:08.310 that's scientific and rigorous, I think, 50 00:02:08.310 --> 00:02:12.330 is supported by gen AI at the helm of building out 51 00:02:12.330 --> 00:02:14.726 scalable content that allows you to do it. 52 00:02:14.726 --> 00:02:18.780 Who's doing precision branding well? 53 00:02:18.780 --> 00:02:21.870 What does best practice look like? 54 00:02:21.870 --> 00:02:24.406 Well, you've heard of many of the ones doing it well 55 00:02:24.406 --> 00:02:27.390 by virtue of the fact that they are so good at branding. 56 00:02:27.390 --> 00:02:28.920 So, you know, the household names 57 00:02:28.920 --> 00:02:32.520 that are so good at this include Apple, you know, 58 00:02:32.520 --> 00:02:34.530 Amazon, others that are 59 00:02:34.530 --> 00:02:38.310 really high, they're champions within their field, 60 00:02:38.310 --> 00:02:40.560 they've over invested for years, 61 00:02:40.560 --> 00:02:42.570 and then now have reaped the fruits 62 00:02:42.570 --> 00:02:45.690 of those investments over time. 63 00:02:45.690 --> 00:02:48.150 We also find that in a digital world, you know, 64 00:02:48.150 --> 00:02:51.270 many of you may see that 65 00:02:51.270 --> 00:02:52.920 there's that new brand on Instagram 66 00:02:52.920 --> 00:02:55.860 that's targeted to your niche or to your friend group. 67 00:02:55.860 --> 00:02:58.770 That's an example of what probably in the past 68 00:02:58.770 --> 00:03:00.630 could not have possibly been economic, 69 00:03:00.630 --> 00:03:03.096 but now brands might be able to play in niches 70 00:03:03.096 --> 00:03:06.030 leveraging digital tools and precision branding components 71 00:03:06.030 --> 00:03:09.240 to get in there and become a really well known brand 72 00:03:09.240 --> 00:03:11.940 for that specific area of expertise. 73 00:03:11.940 --> 00:03:14.756 So what can smaller businesses learn from those big ones, 74 00:03:14.756 --> 00:03:16.710 how to do it well? 75 00:03:16.710 --> 00:03:19.020 I think one key thing is: understand 76 00:03:19.020 --> 00:03:20.927 where you have a right to win, with what audience, 77 00:03:20.927 --> 00:03:24.078 with what kind of demand occasion, or need, 78 00:03:24.078 --> 00:03:27.000 and really focus more of your investments 79 00:03:27.000 --> 00:03:29.130 into that demand space. 80 00:03:29.130 --> 00:03:32.370 Too often, brands might take a 1970s playbook 81 00:03:32.370 --> 00:03:36.060 of a broad mass campaign, and a digital challenger 82 00:03:36.060 --> 00:03:39.857 might really need to overspend in a much smaller area 83 00:03:39.857 --> 00:03:41.701 in order to really capture the mind share 84 00:03:41.701 --> 00:03:45.071 of an audience within that territory. 85 00:03:45.071 --> 00:03:46.590 David, thank you so much. 86 00:03:46.590 --> 00:03:47.423 Of course.