Colette, welcome.
Thank you.
Colette, what does the future of work look like?
What trends are you seeing right now?
Yes, well, we just published our 2024 annual work trend Index and
we talked to 31,000 people in 31 countries, all roles, all
industries.
And here are the key insights that jump out.
First off, 75% of people are already using AI at work, and
that usage has doubled in the past six months.
But perhaps even more interesting is 78% of that is
what we call BYO AI.
So people are bringing their own AI tools to work.
I think the natural question is to ask why.
And really what we see in the data is that the pace and volume
of work since the pandemic has gone up and it really hasn't
eased.
We know from our research that teams meetings, for example, are
up 3X globally since 2020, that after hours work, weekend work,
all these things are still up and people are struggling to
deal with the weight of it all.
And so they're turning to AI for relief.
And the people who are using these tools are actually, you
know, 90% tell us they're more productive, that they save time.
84% say they're more creative and that they have more focus
time and enjoy work more.
How can leaders foster an environment that encourages
innovation but while still supports and engages their
employees?
Yeah.
You know, leaders today have to be tech forward, right?
You have to have a curious mindset and be thinking about
how to apply generative AI to your business strategy.
However, you know, humanness never goes out of style, right?
And so really, I think it's this marriage of culture and
technology that the best leaders get, right?
So that really they're still putting people at the centre.
You know, tools are just tools, right?
And so, you know, technology will continue to change.
But really what is most important for leaders is how are
you empowering people to use them?
I think I've heard you mention about having a growth mindset
and why that's so important, especially in the era of Gen.
AI.
Just explain that to me again for.
Yeah, this has been a, you know, a growth mindset has been a key
pillar of our culture at Microsoft.
And I think it's very fitting for people today.
It is about a learner's mindset.
It's about not being a know it all, but being a learn it all
and being more focused on asking the right questions than
actually having the answers.
And I think that's a key skill set to develop in this time of
generative AI or anytime really.
Colette, thank you so much for your time.
Thank you.