WEBVTT

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Colette, welcome.

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Thank you.

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Colette, what does the future of
work look like?

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What trends are you seeing right
now?

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Yes, well, we just published our
2024 annual work trend Index and

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we talked to 31,000 people in 31
countries, all roles, all

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industries.

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And here are the key insights
that jump out.

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First off, 75% of people are
already using AI at work, and

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that usage has doubled in the
past six months.

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But perhaps even more
interesting is 78% of that is

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what we call BYO AI.

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So people are bringing their own
AI tools to work.

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I think the natural question is
to ask why.

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And really what we see in the
data is that the pace and volume

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of work since the pandemic has
gone up and it really hasn't

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eased.

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We know from our research that
teams meetings, for example, are

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up 3X globally since 2020, that
after hours work, weekend work,

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all these things are still up
and people are struggling to

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deal with the weight of it all.

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And so they're turning to AI for
relief.

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And the people who are using
these tools are actually, you

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know, 90% tell us they're more
productive, that they save time.

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84% say they're more creative
and that they have more focus

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time and enjoy work more.

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How can leaders foster an
environment that encourages

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innovation but while still
supports and engages their

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employees?

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Yeah.

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You know, leaders today have to
be tech forward, right?

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You have to have a curious
mindset and be thinking about

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how to apply generative AI to
your business strategy.

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However, you know, humanness
never goes out of style, right?

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And so really, I think it's this
marriage of culture and

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technology that the best leaders
get, right?

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So that really they're still
putting people at the centre.

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You know, tools are just tools,
right?

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And so, you know, technology
will continue to change.

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But really what is most
important for leaders is how are

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you empowering people to use
them?

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I think I've heard you mention
about having a growth mindset

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and why that's so important,
especially in the era of Gen.

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AI.

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Just explain that to me again
for.

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Yeah, this has been a, you know,
a growth mindset has been a key

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pillar of our culture at
Microsoft.

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And I think it's very fitting
for people today.

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It is about a learner's mindset.

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It's about not being a know it
all, but being a learn it all

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and being more focused on asking
the right questions than

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actually having the answers.

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And I think that's a key skill
set to develop in this time of

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generative AI or anytime really.

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Colette, thank you so much for
your time.

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Thank you.