WEBVTT 00:00:00.000 --> 00:00:03.480 Eike, Amaryllis, welcome. Eike, to you first. You've recently 00:00:03.480 --> 00:00:06.360 undergone a transformation in your marketing strategy. Tell me 00:00:06.360 --> 00:00:09.160 a little bit more, if you would, about that process. Yeah, good 00:00:09.160 --> 00:00:11.840 morning, Georgie. First of all, thanks for the invite and great 00:00:11.840 --> 00:00:15.520 to be here. In previous times, to directly answer your 00:00:15.520 --> 00:00:20.040 question, we didn't have a clear set of creative guidelines. What 00:00:20.040 --> 00:00:24.360 we did with the help of BCG, and which was really a great project 00:00:24.360 --> 00:00:28.520 for us, was we looked at all of the creatives that we had in our 00:00:28.520 --> 00:00:30.160 database. Then we checked 00:00:30.160 --> 00:00:34.000 what is working for us versus what doesn't work. And based out 00:00:34.000 --> 00:00:38.560 of that study, we developed a very clear set of core creative 00:00:38.560 --> 00:00:41.720 guidelines. And we really think these are golden nuggets. These 00:00:41.720 --> 00:00:46.400 are things that we now always apply to all of the creators and 00:00:46.400 --> 00:00:49.360 that really helped us to dramatically improve our 00:00:49.360 --> 00:00:52.240 performance. And if I may, I think it's great from the BCG 00:00:52.240 --> 00:00:56.960 side to work with marketing leaders who actually have a bold 00:00:56.960 --> 00:01:00.400 vision, but they're also eager to take a more customer-centric 00:01:00.400 --> 00:01:01.280 approach in marketing. 00:01:01.280 --> 00:01:05.280 So I think combining, you know, our IP but also with your strong 00:01:05.280 --> 00:01:08.720 ambition has, I think, has been the recipe of the overall 00:01:08.720 --> 00:01:09.280 success. 00:01:09.720 --> 00:01:13.200 What problems and challenges were you facing, particularly in 00:01:13.200 --> 00:01:17.560 your advertising strategy, that sort of precipitated a need for 00:01:17.560 --> 00:01:21.000 transformation? Yeah, absolutely. So we recognized 00:01:21.000 --> 00:01:23.560 that in previous times, actually, we always worked with 00:01:23.560 --> 00:01:27.280 a one-fits-all message. That's no longer effective anymore. We 00:01:27.280 --> 00:01:30.240 recognize that we have very different audiences that 00:01:30.240 --> 00:01:34.440 actually need different messages and also have different needs 00:01:34.440 --> 00:01:37.200 that we need to tackle. To give you a very concrete example, 00:01:37.200 --> 00:01:39.600 like for one of our laundry brands, which is Persil, 00:01:40.280 --> 00:01:44.240 we have on one side, for example, young professionals. So 00:01:44.240 --> 00:01:47.480 they have, they would go out here, for example, in Cannes, 00:01:47.480 --> 00:01:51.400 had red wine stains maybe from social activities or from sports 00:01:51.400 --> 00:01:55.440 maybe, versus take a family where they have kids and, of 00:01:55.440 --> 00:01:58.360 course, there are, for example, stains from pasta sauces. And we 00:01:58.360 --> 00:02:02.760 have to build a very dedicated messaging framework to address 00:02:02.760 --> 00:02:06.680 those specific needs. So on one side, red wine or sports stains 00:02:06.680 --> 00:02:09.960 versus the ones on family for pasta and food stains, 00:02:10.040 --> 00:02:13.200 for example. Amaryllis, you seeing this a lot with 00:02:13.200 --> 00:02:16.640 companies—these sorts of issues? Absolutely. Look, I think the 00:02:16.640 --> 00:02:20.200 media landscape has evolved that much. With technology taking 00:02:20.200 --> 00:02:24.480 over, I think companies require unique asset to leverage upon. 00:02:24.480 --> 00:02:27.640 And I think customer audiences, first-party data is the absolute 00:02:27.640 --> 00:02:31.920 key here. And drafting strategies around those is 00:02:31.920 --> 00:02:35.800 absolutely critical for their success to differentiate as well 00:02:35.800 --> 00:02:39.960 in, in their messaging and marketing approaches. What 00:02:39.960 --> 00:02:41.520 advice do you have for leaders 00:02:41.520 --> 00:02:45.400 in this space? I think we're in a phase where a lot of companies 00:02:45.400 --> 00:02:49.840 are now embracing broader transformation. So we have come 00:02:49.840 --> 00:02:53.320 out a little bit of this kind of fire-and-fight mode. So more 00:02:53.320 --> 00:02:57.000 leaders and more companies are embarking into AI 00:02:57.000 --> 00:03:00.960 transformations, and we're strongly endorsing, actually, 00:03:00.960 --> 00:03:03.400 leaders to think that way because this is what's going to 00:03:03.400 --> 00:03:08.080 give them the leading advantage over the, the coming years and 00:03:08.080 --> 00:03:09.440 decades. 00:03:10.040 --> 00:03:12.800 Thank you, both, for your time. Thank you so much. Thank you, 00:03:12.800 --> 00:03:13.200 Georgie.