WEBVTT ba6ad80b-14d1-4303-952c-e750cf4db30a-0 00:00:00.290 --> 00:00:04.133 Lynn, welcome. Looking back on your career, what's the one ba6ad80b-14d1-4303-952c-e750cf4db30a-1 00:00:04.133 --> 00:00:08.107 thing you wish you had known, I guess before you came CMO? I ba6ad80b-14d1-4303-952c-e750cf4db30a-2 00:00:08.107 --> 00:00:11.625 guess probably I would say just the dizzying array of ba6ad80b-14d1-4303-952c-e750cf4db30a-3 00:00:11.625 --> 00:00:15.860 relationships that are important for you to be successful in the ba6ad80b-14d1-4303-952c-e750cf4db30a-4 00:00:15.860 --> 00:00:19.638 job. There's the internal relationships. There's defining ba6ad80b-14d1-4303-952c-e750cf4db30a-5 00:00:19.638 --> 00:00:23.612 the strategy and leading your team. There's articulating how ba6ad80b-14d1-4303-952c-e750cf4db30a-6 00:00:23.612 --> 00:00:27.716 your team is actually executing against the corporate strategy ba6ad80b-14d1-4303-952c-e750cf4db30a-7 00:00:27.716 --> 00:00:31.300 and delivering outcomes. There's rallying the external 37fe8994-33f6-4d2c-8d65-902c3027e1d9-0 00:00:31.530 --> 00:00:34.733 partners that you need and aligning them with what the 37fe8994-33f6-4d2c-8d65-902c3027e1d9-1 00:00:34.733 --> 00:00:38.111 realities are internally. There's working globally across 37fe8994-33f6-4d2c-8d65-902c3027e1d9-2 00:00:38.111 --> 00:00:41.781 global teams and getting buy in for your strategies. So really 37fe8994-33f6-4d2c-8d65-902c3027e1d9-3 00:00:41.781 --> 00:00:45.101 honestly, it's I think the hardest part is about finding 37fe8994-33f6-4d2c-8d65-902c3027e1d9-4 00:00:45.101 --> 00:00:48.421 the right balance of how to manage your time across your 37fe8994-33f6-4d2c-8d65-902c3027e1d9-5 00:00:48.421 --> 00:00:51.392 team and all of those relationships secret to that 37fe8994-33f6-4d2c-8d65-902c3027e1d9-6 00:00:51.392 --> 00:00:51.800 success ee03f2a4-13b5-42d4-b62c-07d9227c3a38-0 00:00:52.570 --> 00:00:56.048 and finding that balance. Be flexible, be fluid cause it ee03f2a4-13b5-42d4-b62c-07d9227c3a38-1 00:00:56.048 --> 00:00:59.892 changes over time. What might be true in the first year is not ee03f2a4-13b5-42d4-b62c-07d9227c3a38-2 00:00:59.892 --> 00:01:03.187 true in the second year, etcetera. What's your advice ee03f2a4-13b5-42d4-b62c-07d9227c3a38-3 00:01:03.187 --> 00:01:06.970 apart from relationships for new CMO's? What should be top of ee03f2a4-13b5-42d4-b62c-07d9227c3a38-4 00:01:06.970 --> 00:01:10.692 their agenda? I would say two things. Get some quick wins on ee03f2a4-13b5-42d4-b62c-07d9227c3a38-5 00:01:10.692 --> 00:01:14.476 the board, but be very clear that you and your team are there ee03f2a4-13b5-42d4-b62c-07d9227c3a38-6 00:01:14.476 --> 00:01:18.503 to drive strategies and outcomes for the company aligned with the ee03f2a4-13b5-42d4-b62c-07d9227c3a38-7 00:01:18.503 --> 00:01:22.286 company strategy. There's no separate marketing strategy from ee03f2a4-13b5-42d4-b62c-07d9227c3a38-8 00:01:22.286 --> 00:01:23.080 the corporate 46f002a2-531d-4e6a-83e7-e29c1a0e851a-0 00:01:23.170 --> 00:01:26.860 strategy and really demonstrate how you and your team are are 46f002a2-531d-4e6a-83e7-e29c1a0e851a-1 00:01:26.860 --> 00:01:30.550 are making those outcomes come true. Define what they are and 46f002a2-531d-4e6a-83e7-e29c1a0e851a-2 00:01:30.550 --> 00:01:34.419 then work hard to deliver them. Can I ask you more generally how 46f002a2-531d-4e6a-83e7-e29c1a0e851a-3 00:01:34.419 --> 00:01:37.872 you've seen the role of CMO change and how you think it's 46f002a2-531d-4e6a-83e7-e29c1a0e851a-4 00:01:37.872 --> 00:01:41.562 going to change in the future? Therefore what skills you will 46f002a2-531d-4e6a-83e7-e29c1a0e851a-5 00:01:41.562 --> 00:01:41.860 need? c5ab099b-41d7-4659-9146-a739dbcd17cd-0 00:01:42.710 --> 00:01:46.434 I I would argue that the probably the C-Suite role that c5ab099b-41d7-4659-9146-a739dbcd17cd-1 00:01:46.434 --> 00:01:50.624 has seen the most change over the last five to 10 years is the c5ab099b-41d7-4659-9146-a739dbcd17cd-2 00:01:50.624 --> 00:01:54.548 CMO. I think it's gonna continue to be true in the future. c5ab099b-41d7-4659-9146-a739dbcd17cd-3 00:01:54.548 --> 00:01:58.339 Evolution and adaptation is critical. I think the skills c5ab099b-41d7-4659-9146-a739dbcd17cd-4 00:01:58.339 --> 00:02:02.263 that were maybe important ten years ago around creativity, c5ab099b-41d7-4659-9146-a739dbcd17cd-5 00:02:02.263 --> 00:02:06.520 more of kind of the right brain, I think is quickly evolving to c5ab099b-41d7-4659-9146-a739dbcd17cd-6 00:02:06.520 --> 00:02:10.644 needing a real balance of right and left brain and maybe even c5ab099b-41d7-4659-9146-a739dbcd17cd-7 00:02:10.644 --> 00:02:12.440 tilting towards left brain, 6938458a-c020-474a-a56b-ef666ea39fca-0 00:02:13.220 --> 00:02:16.488 defining what's the right marketing technology stack 6938458a-c020-474a-a56b-ef666ea39fca-1 00:02:16.488 --> 00:02:19.817 that's going to help and enable your outcomes. Really 6938458a-c020-474a-a56b-ef666ea39fca-2 00:02:19.817 --> 00:02:23.517 understanding how data is going to be your friend, thinking 6938458a-c020-474a-a56b-ef666ea39fca-3 00:02:23.517 --> 00:02:26.847 through Gen AI and how that's going to help you drive 6938458a-c020-474a-a56b-ef666ea39fca-4 00:02:26.847 --> 00:02:30.608 efficiency. So I think those successful CMO going forward is 6938458a-c020-474a-a56b-ef666ea39fca-5 00:02:30.608 --> 00:02:34.246 going to have to have a real strong balance of both. Lynn, 6938458a-c020-474a-a56b-ef666ea39fca-6 00:02:34.246 --> 00:02:37.946 thank you so much for your time. Thank you. That's great. I 6938458a-c020-474a-a56b-ef666ea39fca-7 00:02:37.946 --> 00:02:38.809 appreciate it. c3e8c8e3-0326-4667-896f-84383a89748e-0 00:02:39.700 --> 00:02:43.010