-: It's critical in cost transformations
that leaders keep employees motivated
and feeling supported throughout the process.
Change is not easy,
and as human beings, we all hate change.
Helping employees see that you understand, as a leader,
what they're feeling,
having empathy to what they're feeling,
recognizing their feelings,
and stating those without fear, is critical.
Not only that, but helping them understand
why the change is necessary.
Why are we going through these changes?
Why is this going to be so painful?
Understanding that change is hard,
and helping them see a positive vision of the future.
Where will we be in three to five years
once we've done all of the hard work
and gone through all of these changes?
Communicating with them clearly and often
is critical to keeping them motivated along the journey.
(gentle music)