WEBVTT 1 00:00:01.120 --> 00:00:03.800 (projector beeps, whirs) 2 00:00:03.800 --> 00:00:07.000 In order to get the most from a data 3 00:00:07.000 --> 00:00:09.240 and digital platform solution, 4 00:00:09.240 --> 00:00:12.760 companies have to make some fundamental changes 5 00:00:12.760 --> 00:00:15.080 and re-envision their IT structure. 6 00:00:15.080 --> 00:00:16.360 (upbeat music) 7 00:00:16.360 --> 00:00:20.920 Most important, you need to let go of common assumptions 8 00:00:20.920 --> 00:00:24.800 about how best to execute digital transformation 9 00:00:24.800 --> 00:00:29.520 and embrace an entirely new approach to IT. 10 00:00:29.520 --> 00:00:32.040 First, decouple the digital transformation 11 00:00:32.040 --> 00:00:35.600 of your business from the core IT transformation. 12 00:00:35.600 --> 00:00:40.040 Legacy IT systems are often complex, expensive to maintain, 13 00:00:40.040 --> 00:00:42.240 and require risky and costly changes 14 00:00:42.240 --> 00:00:44.800 that stretch out over multiple years. 15 00:00:44.800 --> 00:00:48.040 Decoupling the business from the core IT transformation 16 00:00:48.040 --> 00:00:52.480 fosters tremendous business agility and reduces IT risk. 17 00:00:52.480 --> 00:00:54.400 (upbeat music) 18 00:00:54.400 --> 00:00:57.920 Second, liberate data from IT structures 19 00:00:57.920 --> 00:01:01.480 and make sure it's owned by the business instead. 20 00:01:01.480 --> 00:01:04.080 This is critical for prioritizing 21 00:01:04.080 --> 00:01:05.880 the most valuable applications 22 00:01:05.880 --> 00:01:08.760 of digital technologies for implementation. 23 00:01:08.760 --> 00:01:10.960 (upbeat music) 24 00:01:10.960 --> 00:01:12.520 To make this change, 25 00:01:12.520 --> 00:01:16.120 move from traditional monolithic IT architectures 26 00:01:16.120 --> 00:01:19.280 to more independent and modular arrangements. 27 00:01:19.280 --> 00:01:23.040 These allow data to move quickly and efficiently, 28 00:01:23.040 --> 00:01:27.120 and enable you to deploy new tech, like AI and cloud, 29 00:01:27.120 --> 00:01:30.240 with minimal impact to adjacent core systems. 30 00:01:30.240 --> 00:01:33.280 You'll create a more harmonious and simplified system 31 00:01:33.280 --> 00:01:35.040 that positions your company 32 00:01:35.040 --> 00:01:37.520 to develop better global processes. 33 00:01:39.040 --> 00:01:41.120 Third, build your unique 34 00:01:41.120 --> 00:01:43.680 engineering capabilities in-house. 35 00:01:43.680 --> 00:01:46.880 Having engineers close to the front line 36 00:01:46.880 --> 00:01:49.040 improves time to value ratios 37 00:01:49.040 --> 00:01:52.600 and fosters agility in your workforce. 38 00:01:52.600 --> 00:01:55.000 An agile workforce brings together 39 00:01:55.000 --> 00:01:57.880 cross-functional teams from the business, 40 00:01:57.880 --> 00:02:00.120 from engineering and development, 41 00:02:00.120 --> 00:02:02.400 as well as from operations. 42 00:02:02.400 --> 00:02:05.680 These teams are skilled at testing and learning 43 00:02:05.680 --> 00:02:08.080 and determining how to use data and tech 44 00:02:08.080 --> 00:02:11.680 to generate real business outcomes fast. 45 00:02:11.680 --> 00:02:14.760 (uplifting music) 46 00:02:14.760 --> 00:02:17.800 Fourth, deploy new digital tools and services 47 00:02:17.800 --> 00:02:22.120 to the frontline ever quarter, not every year or two. 48 00:02:22.120 --> 00:02:24.400 You'll equip your company to respond 49 00:02:24.400 --> 00:02:28.200 to dynamic customer demands as they arise. 50 00:02:28.200 --> 00:02:30.920 Use iterative deployment methods 51 00:02:30.920 --> 00:02:34.760 to boost technology know-how in frontline business teams. 52 00:02:34.760 --> 00:02:37.960 You'll enable them to work more efficiently 53 00:02:37.960 --> 00:02:40.720 with technology teams to quickly build 54 00:02:40.720 --> 00:02:42.800 and deploy the right algorithms. 55 00:02:43.920 --> 00:02:47.720 And fifth, stay lazer-focused on speed to value. 56 00:02:47.720 --> 00:02:50.680 If your company embarks on a digital project 57 00:02:50.680 --> 00:02:53.600 that's scheduled to take several years to complete, 58 00:02:53.600 --> 00:02:56.240 and it can't split the project into smaller pieces 59 00:02:56.240 --> 00:02:59.320 for faster implementation, kill it, 60 00:02:59.320 --> 00:03:02.520 even if the upfront investments are substantial. 61 00:03:02.520 --> 00:03:06.640 The projected digital experience will likely be outdated 62 00:03:06.640 --> 00:03:09.280 by the time the project is completed anyway. 63 00:03:11.360 --> 00:03:13.640 Challenging common assumptions 64 00:03:13.640 --> 00:03:17.920 about how best to tackle digital transformation isn't easy, 65 00:03:17.920 --> 00:03:20.200 but companies that master this mindset 66 00:03:20.200 --> 00:03:23.000 can gain maximum competitive advantage 67 00:03:23.000 --> 00:03:26.280 from their tech transformation program. 68 00:03:26.280 --> 00:03:29.320 (gentle acoustic music)