WEBVTT

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Polly, thank you so much for
joining us here at Dreamforce.

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How can companies generate
excitement and drive

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AI adoption?

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You know, it's kind of funny.

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I think there's a lot more
excitement about AI and we don't

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really need any more.

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What we do need to do is to
think about what people want

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from AI.

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They want more productivity,
they want more efficiency.

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And quite frankly, I think
employees and others, they want

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to get rid of all those menial
tasks that they don't like to

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do.

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And AI is great for that.

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And how can companies really
maximize the value of technology

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solutions?

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That's a tough question.

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I've been in the tech industry
for 40 years, and we are always

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been asking ourselves that
question because it's not just

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about the tech.

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People have to change the way
they use it.

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So they have to get used to
change.

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They have to be ready to try new
things in a new way, and they

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need to think about how
impactful it can be on changing

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the way they work.

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And for those who are just
starting out on this AI and

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GenAI journey, what would your
advice be to set them up for

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success?

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Well, first of all, I think you
need a mind shift to "change is

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good."

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Second of all, I feel like you
need to be experimental and

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curious and try out a few new
things.

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And if you don't start trying
now, you're going to get left

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behind.

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Thank you so much.