WEBVTT 00:00:00.133 --> 00:00:02.900 Dana, talk to me about enterprise reinvention 00:00:02.900 --> 00:00:06.866 in 2025 and what are customers pushing for beyond transformation. 00:00:07.400 --> 00:00:13.766 I think that as I look at the word, and we call enterprise transformation, 00:00:13.766 --> 00:00:18.333 over the last several years with the advent of cloud, 00:00:18.333 --> 00:00:25.133 so much of our customers have really been in this pursuit to really adopt cloud 00:00:25.133 --> 00:00:26.933 technologies largely. 00:00:26.933 --> 00:00:33.300 So they were moving towards a modality that was cost efficient and most of the 00:00:33.300 --> 00:00:36.933 business cases were oriented around savings. 00:00:37.633 --> 00:00:40.666 And we heard a lot about at those times 00:00:40.666 --> 00:00:45.266 things like, you know, containerization and modernization and, 00:00:45.266 --> 00:00:49.500 and things such as, you know, really trying to, you know, 00:00:49.500 --> 00:00:54.966 manage your security operations and, and so much it was infrastructural in 00:00:54.966 --> 00:00:57.366 nature. Great and necessary work. 00:00:57.866 --> 00:01:02.900 However, when we look at 2025, what's interesting, at least for me, 00:01:02.900 --> 00:01:08.300 is that the promise of AI and the transformation that we can start to do 00:01:08.300 --> 00:01:11.266 now is just so much beyond cost savings. 00:01:11.600 --> 00:01:14.300 The technologies that we see, particularly, you know, 00:01:14.300 --> 00:01:18.166 in and around the Google ecosystem with, you know, being still leader in AI, 00:01:18.166 --> 00:01:21.733 we're now talking about use cases that are not just about cost saving, 00:01:21.733 --> 00:01:22.833 certainly that's that. 00:01:23.000 --> 00:01:28.266 But we're now talking about capabilities where our business leaders are aiming to 00:01:28.266 --> 00:01:33.933 try and drive new revenue and try and drive new customer engagement, 00:01:33.933 --> 00:01:37.200 trying to lower churn. 00:01:37.233 --> 00:01:40.033 And, and it's just fascinating to be in an 00:01:40.033 --> 00:01:44.566 environment now where it's not the plumbing so much anymore and it's 00:01:44.566 --> 00:01:50.000 actually now demanding that we get really in tune with business use cases and then 00:01:50.000 --> 00:01:55.100 we optimize them and then aggressively create new capabilities which actually 00:01:55.100 --> 00:01:56.266 help the top line. 00:01:56.566 --> 00:02:00.600 So I think my customers, our customers really want to be engaging 00:02:00.600 --> 00:02:03.166 in conversations oriented around that now. 00:02:03.200 --> 00:02:06.966 And I think that's a wonderful departure for where we've been over the last half decade. 00:02:07.300 --> 00:02:11.166 When it comes to GenAI, what's getting harder and what's actually 00:02:11.166 --> 00:02:11.866 working at scale? 00:02:13.200 --> 00:02:14.466 That's a, that's a good question. 00:02:14.466 --> 00:02:17.166 I wish anybody knew the answer of that completely, right? 00:02:17.600 --> 00:02:24.166 I think that for GenAI, so much of it has been technology getting 00:02:24.166 --> 00:02:27.166 to the point where it's ready. 00:02:27.233 --> 00:02:32.300 And I think we all generally have the consensus that the technology is largely 00:02:32.300 --> 00:02:33.933 now ready for prime time. 00:02:34.833 --> 00:02:37.733 The, the only issue that I think we have in 00:02:37.733 --> 00:02:42.633 the enterprise and in society is largely that I don't know if people are. 00:02:43.566 --> 00:02:46.033 And it's, it's, we've seen this before. 00:02:47.366 --> 00:02:49.900 We've seen this at, you know, various swings and, and, 00:02:49.900 --> 00:02:53.666 and chevron and checkpoints in society where sometimes the technology has been a 00:02:53.666 --> 00:02:55.800 little bit ahead of where we are as humans. 00:02:55.933 --> 00:02:59.500 That's why, you know, as we saw AI really come to light in the 00:02:59.500 --> 00:03:03.066 consumer space and it, it's nice to see sometimes the consumer 00:03:03.066 --> 00:03:06.366 seeing it before sometimes our enterprises are seeing it. 00:03:07.033 --> 00:03:12.366 Now we're at this point where, you know, finally our sponsors and stakeholders 00:03:12.366 --> 00:03:17.000 within enterprises are now saying, I've seen that our people are now 00:03:17.000 --> 00:03:18.466 starting to get ready. 00:03:19.033 --> 00:03:22.333 And I've always said this, I've been saying it a lot this week, 00:03:22.333 --> 00:03:26.333 that in order to kind of shift and, and change the hearts and minds inside of 00:03:26.333 --> 00:03:29.333 the enterprise, you have to start with knowledge workers. 00:03:29.833 --> 00:03:35.533 And those are the ones that actually need to see AI in motion in the productivity 00:03:35.533 --> 00:03:40.666 side of how they approach their job almost to give them a license to feel 00:03:40.666 --> 00:03:42.133 that it's acceptable. 00:03:42.266 --> 00:03:45.100 And as they do that and as they use that more and more, 00:03:45.100 --> 00:03:47.700 and we saw this a lot towards the end of last year, 00:03:47.700 --> 00:03:50.166 we're going to see a lot more of that this year, 00:03:50.166 --> 00:03:53.000 particularly with advancements in Gemini and Workspace. 00:03:53.533 --> 00:03:59.633 Hopefully that means the, the groundswell adoption will be so 00:03:59.633 --> 00:04:04.633 strong that it will actually pave the way for executives and companies and 00:04:04.633 --> 00:04:09.033 businesses owners and product owners are going to be saying like not only is the 00:04:09.033 --> 00:04:13.400 technology ready, but finally, finally, our people are ready too. 00:04:13.400 --> 00:04:14.466 Dana, thank you so much. 00:04:14.833 --> 00:04:15.533 Thank you very much.