WEBVTT 1 00:00:00.083 --> 00:00:05.375 What is the one question that CMOs ask me all of the time about generative AI? 2 00:00:05.375 --> 00:00:07.791 Am I already behind? 3 00:00:07.791 --> 00:00:12.250 How do I tap into a technology that's changing every single day? 4 00:00:18.416 --> 00:00:20.458 The last big disruption in marketing 5 00:00:20.458 --> 00:00:24.958 was a transition to digital consumer journeys in the early 2000s. 6 00:00:24.958 --> 00:00:28.708 At that time, digital natives swooped in and changed the game. 7 00:00:28.708 --> 00:00:32.458 Incumbents which didn't adapt were left behind. 8 00:00:32.458 --> 00:00:35.625 Now, generative AI is really changing everything again. 9 00:00:35.625 --> 00:00:38.458 We look at creativity. It now moves at two speeds. 10 00:00:38.458 --> 00:00:41.750 You have the automated, and at speed and scale. 11 00:00:41.750 --> 00:00:44.458 And the other ones with highly original ideas. 12 00:00:44.458 --> 00:00:48.416 Production now can happen in 3 minutes, not 3 months. 13 00:00:48.416 --> 00:00:50.125 Now, when you look at consumer journeys, 14 00:00:50.125 --> 00:00:52.541 they're becoming hyper-personalized at scale. 15 00:00:52.541 --> 00:00:56.333 And innovation, it accelerates as GenAI models 16 00:00:56.333 --> 00:01:01.416 offer the possibility to process market insights and consumer data. 17 00:01:01.416 --> 00:01:03.041 With so much change happening, 18 00:01:03.041 --> 00:01:08.000 what can marketers do to reap the benefits of generative AI right now? 19 00:01:08.000 --> 00:01:09.833 Now, here's where to start. 20 00:01:09.833 --> 00:01:11.833 One: Experiment. 21 00:01:11.833 --> 00:01:16.291 Launch pilots and explore the way GenAI can create competitive advantage. 22 00:01:16.291 --> 00:01:18.958 For example, test a GenAI chatbot on your website, 23 00:01:18.958 --> 00:01:22.666 or create a personalized website or interactive content. 24 00:01:22.666 --> 00:01:26.375 Two: You need to start your data transformation straightaway. 25 00:01:26.375 --> 00:01:29.375 You need to package all of your unique data and content 26 00:01:29.375 --> 00:01:33.125 so that you can train your future GenAI models just for you. 27 00:01:33.125 --> 00:01:36.208 And three: You need to sharpen your brand identity. 28 00:01:36.208 --> 00:01:38.666 You need to be able to train the algorithms 29 00:01:38.666 --> 00:01:42.250 to capture the essential and distinctive elements of your brand 30 00:01:42.250 --> 00:01:47.375 so that you can efficiently generate new content that sounds like you. 31 00:01:47.375 --> 00:01:50.000 Brands that rely too heavily on GenAI 32 00:01:50.000 --> 00:01:54.625 will all start to sound alike and consumers will tune out. 33 00:01:54.625 --> 00:01:57.000 Now, the future of marketing starts now, 34 00:01:57.000 --> 00:02:00.666 but only for companies who start their GenAI journey today.