WEBVTT 1 00:00:00.250 --> 00:00:02.627 - You know, what excites me about the importance 2 00:00:02.627 --> 00:00:05.755 of inclusion is what the data is now telling us. 3 00:00:05.755 --> 00:00:07.924 When you have an inclusive workforce, 4 00:00:07.924 --> 00:00:11.136 when you have a diverse workforce, you get better results. 5 00:00:11.136 --> 00:00:14.472 You get better retention, less attrition, 6 00:00:14.472 --> 00:00:16.391 you hire more people, 7 00:00:16.391 --> 00:00:19.394 your people feel more included, they're engaged more 8 00:00:19.394 --> 00:00:22.147 and quite frankly, they're simply happier. 9 00:00:22.147 --> 00:00:24.274 And that's a very powerful combination. 10 00:00:27.819 --> 00:00:29.779 Inclusive cultures are hard to create 11 00:00:29.779 --> 00:00:31.448 for a handful of reasons. 12 00:00:31.448 --> 00:00:34.826 First off, even if a manager or a leader cares, 13 00:00:34.826 --> 00:00:37.287 they do not understand the lived experience 14 00:00:37.287 --> 00:00:40.790 of others to even know what to start to do in an organization. 15 00:00:40.790 --> 00:00:44.377 And if you do begin to try, it's a lot of work. 16 00:00:44.377 --> 00:00:45.670 You have to learn yourself, 17 00:00:45.670 --> 00:00:48.048 you have to understand, you have to engage, 18 00:00:48.048 --> 00:00:50.383 you have to get your direct reports to engage. 19 00:00:50.383 --> 00:00:52.510 And I'll say another reason is a lot of business, 20 00:00:52.510 --> 00:00:56.056 all of us, understand the job is to make money. 21 00:00:56.056 --> 00:00:58.183 It's to grow profits, to grow the business. 22 00:00:58.183 --> 00:00:59.601 And if you don't believe 23 00:00:59.601 --> 00:01:02.979 that a diverse and inclusive culture helps to drive that, 24 00:01:02.979 --> 00:01:04.606 you're not going to move forward. 25 00:01:07.901 --> 00:01:09.611 You know, if you want to increase inclusion 26 00:01:09.611 --> 00:01:12.781 in your workplace, there's a couple things I'd say. 27 00:01:12.781 --> 00:01:13.615 One, of course, 28 00:01:13.615 --> 00:01:15.700 you have to believe yourself that it's important. 29 00:01:15.700 --> 00:01:18.661 Two, you have to be building an inclusive 30 00:01:18.661 --> 00:01:22.123 and diverse leadership team so start to build a pipeline now 31 00:01:22.123 --> 00:01:23.416 because it takes time. 32 00:01:23.416 --> 00:01:26.336 Three, you got to open up communication channels 33 00:01:26.336 --> 00:01:28.838 in your organization, which is a lot of work. 34 00:01:28.838 --> 00:01:31.007 Four, I think you should role model yourself. 35 00:01:31.007 --> 00:01:32.342 Be an action ally. 36 00:01:32.342 --> 00:01:34.302 Make a difference for somebody. 37 00:01:34.302 --> 00:01:37.430 You also should make sure you put metrics 38 00:01:37.430 --> 00:01:39.057 and measures in place. 39 00:01:39.057 --> 00:01:41.518 At least publish those amongst your organization 40 00:01:41.518 --> 00:01:42.519 and with your leaders. 41 00:01:42.519 --> 00:01:45.396 And if you're willing to publish them publicly, 42 00:01:45.396 --> 00:01:46.689 it will make a difference.