WEBVTT 1 00:00:05.480 --> 00:00:07.760 We're here today to talk about BCG's 2 00:00:07.760 --> 00:00:09.240 recent publication, 3 00:00:09.240 --> 00:00:10.320 Navigating Future 4 00:00:10.320 --> 00:00:11.840 Uncertainty in Australia 5 00:00:11.840 --> 00:00:13.360 with Megatrends. 6 00:00:13.360 --> 00:00:16.320 I'm joined by two of my co-authors, 7 00:00:16.320 --> 00:00:19.080 Fergie Romero and Katrina Bigelow 8 00:00:19.080 --> 00:00:20.920 who are like me, 9 00:00:20.920 --> 00:00:22.680 core members of our corporate 10 00:00:22.680 --> 00:00:24.520 finance and strategy practice 11 00:00:24.520 --> 00:00:26.360 here at BCG. 12 00:00:26.360 --> 00:00:28.440 It's great to be here today to discuss 13 00:00:28.440 --> 00:00:30.120 some of the key themes of this work. 14 00:00:30.120 --> 00:00:31.920 Thank you for speaking with us. 15 00:00:31.920 --> 00:00:32.680 Thanks for having us. 16 00:00:32.680 --> 00:00:34.920 It's great to be here. Likewise. 17 00:00:34.920 --> 00:00:36.440 Perhaps if we start 18 00:00:36.440 --> 00:00:38.880 at the first fundamental question, 19 00:00:38.880 --> 00:00:40.960 what is a Megatrend? 20 00:00:40.960 --> 00:00:43.320 So a Megatrend is very large, 21 00:00:43.320 --> 00:00:44.560 quantifiable shifts 22 00:00:44.560 --> 00:00:46.040 that profoundly impacts 23 00:00:46.040 --> 00:00:47.160 the way we live and the way 24 00:00:47.160 --> 00:00:49.360 that our organisations do business. 25 00:00:49.360 --> 00:00:51.360 What are the five themes that we landed 26 00:00:51.360 --> 00:00:52.440 on being most relevant 27 00:00:52.440 --> 00:00:54.960 for executives in Australia? 28 00:00:54.960 --> 00:00:56.000 The five key themes 29 00:00:56.000 --> 00:00:56.880 that we identified 30 00:00:56.880 --> 00:00:57.840 throughout our research 31 00:00:57.840 --> 00:01:00.200 were the sustainability imperative, 32 00:01:00.200 --> 00:01:01.680 the emerging economic 33 00:01:01.680 --> 00:01:03.440 and geopolitical risks, 34 00:01:03.440 --> 00:01:05.640 demographic and consumer shifts, 35 00:01:05.640 --> 00:01:07.280 the evolving labour market, 36 00:01:07.280 --> 00:01:09.040 and digital innovation. 37 00:01:09.040 --> 00:01:10.360 I'd love to deep dive 38 00:01:10.360 --> 00:01:11.400 into a bit of each 39 00:01:11.400 --> 00:01:12.480 one of those individually. 40 00:01:12.480 --> 00:01:13.800 So why don't we start with the first one, 41 00:01:13.800 --> 00:01:15.480 the sustainability imperative. 42 00:01:15.480 --> 00:01:18.120 What's really important for businesses 43 00:01:18.120 --> 00:01:20.400 within this theme of Megatrends? 44 00:01:20.400 --> 00:01:21.480 I think there's two sides 45 00:01:21.480 --> 00:01:22.920 to the sustainability imperative. 46 00:01:22.920 --> 00:01:24.160 One is 47 00:01:24.160 --> 00:01:25.520 what is happening around the world 48 00:01:25.520 --> 00:01:26.880 and we are seeing it globally 49 00:01:26.880 --> 00:01:28.200 extreme weather events, 50 00:01:28.200 --> 00:01:29.400 increased frequency 51 00:01:29.400 --> 00:01:31.080 and the impact on society 52 00:01:31.080 --> 00:01:32.240 and communities 53 00:01:32.240 --> 00:01:34.920 increasing in terms of cost and severity. 54 00:01:34.920 --> 00:01:35.680 The other side of 55 00:01:35.680 --> 00:01:37.720 that is what organisations, 56 00:01:37.720 --> 00:01:39.000 both private and public sector, 57 00:01:39.000 --> 00:01:40.200 are doing to address it. 58 00:01:40.200 --> 00:01:40.920 We know now 59 00:01:40.920 --> 00:01:42.720 that they're continuing to be reactive 60 00:01:42.720 --> 00:01:43.800 and responding 61 00:01:43.800 --> 00:01:45.240 after the fact to 62 00:01:45.240 --> 00:01:47.040 these climatic events. 63 00:01:47.040 --> 00:01:48.640 The imperative for organisations 64 00:01:48.640 --> 00:01:49.640 is to move 65 00:01:49.640 --> 00:01:51.480 from being reactive to being proactive. 66 00:01:51.480 --> 00:01:52.680 What can they do to ensure 67 00:01:52.680 --> 00:01:53.840 that these events, 68 00:01:53.840 --> 00:01:55.640 decrease in frequency going forward, 69 00:01:55.640 --> 00:01:56.760 that we're better prepared 70 00:01:56.760 --> 00:01:59.240 to prevent systemic impact 71 00:01:59.240 --> 00:02:00.600 in our communities. 72 00:02:00.600 --> 00:02:01.240 And that requires 73 00:02:01.240 --> 00:02:01.880 a lot of effort 74 00:02:01.880 --> 00:02:03.720 and collaboration between private sector 75 00:02:03.720 --> 00:02:05.280 organisations and governments 76 00:02:05.280 --> 00:02:06.360 to be able to do that. 77 00:02:06.360 --> 00:02:06.920 Speak to me 78 00:02:06.920 --> 00:02:08.240 a bit more about 79 00:02:08.240 --> 00:02:09.440 some of those opportunities 80 00:02:09.440 --> 00:02:11.960 that you think that we have through this. 81 00:02:11.960 --> 00:02:13.440 So I think when we think about climate, 82 00:02:13.440 --> 00:02:15.040 we often think about risk 83 00:02:15.040 --> 00:02:16.760 risk to our communities 84 00:02:16.760 --> 00:02:18.680 individuals, our businesses. 85 00:02:18.680 --> 00:02:20.040 What we're seeing is that there's 86 00:02:20.040 --> 00:02:21.320 significant opportunities, 87 00:02:21.320 --> 00:02:22.960 particularly in the private sector, 88 00:02:22.960 --> 00:02:24.800 when it comes to attracting talent. 89 00:02:24.800 --> 00:02:26.080 We find that organisations 90 00:02:26.080 --> 00:02:28.720 who invest in strong sustainability 91 00:02:28.720 --> 00:02:30.600 strategies attract really high 92 00:02:30.600 --> 00:02:31.600 top talent. 93 00:02:31.600 --> 00:02:32.880 Retention is higher. 94 00:02:32.880 --> 00:02:34.800 Consumer engagement with their products, 95 00:02:34.800 --> 00:02:35.920 their propositions, 96 00:02:35.920 --> 00:02:36.960 the way that they're perceived in 97 00:02:36.960 --> 00:02:39.240 market is also significantly stronger. 98 00:02:39.240 --> 00:02:41.200 Really looking at demographic 99 00:02:41.200 --> 00:02:42.880 and consumer shifts 100 00:02:42.880 --> 00:02:45.120 and how that's going to impact 101 00:02:45.120 --> 00:02:47.160 the entire Australian economy. 102 00:02:47.160 --> 00:02:47.640 That's right. 103 00:02:47.640 --> 00:02:48.840 So as we see 104 00:02:48.840 --> 00:02:50.920 shifting generations with more Gen-Z 105 00:02:50.920 --> 00:02:52.440 is coming into the workforce 106 00:02:52.440 --> 00:02:53.440 and starting to grow up 107 00:02:53.440 --> 00:02:55.880 as the baby boomers are retiring more, 108 00:02:55.880 --> 00:02:57.000 what we're seeing is 109 00:02:57.000 --> 00:02:58.160 they are really reshaping 110 00:02:58.160 --> 00:02:59.160 how companies operate 111 00:02:59.160 --> 00:03:00.280 and what they are willing to pay 112 00:03:00.280 --> 00:03:01.400 a premium for. 113 00:03:01.400 --> 00:03:02.880 So things like prioritising 114 00:03:02.880 --> 00:03:04.920 social and environmental impacts 115 00:03:04.920 --> 00:03:05.840 is really driving 116 00:03:05.840 --> 00:03:06.760 the way that businesses 117 00:03:06.760 --> 00:03:07.760 are having to rethink. 118 00:03:07.760 --> 00:03:09.760 spending more money on actually 119 00:03:09.760 --> 00:03:11.400 marketing and showing the market 120 00:03:11.400 --> 00:03:13.600 that they are working towards delivering 121 00:03:13.600 --> 00:03:15.360 positive economic change 122 00:03:15.360 --> 00:03:17.280 or environmental change 123 00:03:17.280 --> 00:03:19.560 rather than actually focusing 124 00:03:19.560 --> 00:03:20.760 on delivering the change. 125 00:03:20.760 --> 00:03:23.000 We also looked at the labour market, 126 00:03:23.000 --> 00:03:24.360 which post-COVID 127 00:03:24.360 --> 00:03:25.800 has been incredibly tight 128 00:03:25.800 --> 00:03:28.080 for every business in Australia. 129 00:03:28.080 --> 00:03:29.680 And the big question is, 130 00:03:29.680 --> 00:03:30.960 is it going to remain that way 131 00:03:30.960 --> 00:03:32.600 or has there been a fundamental shift? 132 00:03:32.600 --> 00:03:33.680 COVID really shifted 133 00:03:33.680 --> 00:03:34.440 the market on its head 134 00:03:34.440 --> 00:03:36.600 in terms of who has more of the power 135 00:03:36.600 --> 00:03:38.240 when it comes to the war for talent? 136 00:03:38.240 --> 00:03:39.360 So historically, 137 00:03:39.360 --> 00:03:39.640 you know, 138 00:03:39.640 --> 00:03:41.040 companies had a lot more say 139 00:03:41.040 --> 00:03:42.360 in what was expected 140 00:03:42.360 --> 00:03:43.320 and what was required. 141 00:03:43.320 --> 00:03:44.400 But post-COVID, 142 00:03:44.400 --> 00:03:45.360 we have seen 143 00:03:45.360 --> 00:03:46.320 that really flip on its head. 144 00:03:46.320 --> 00:03:47.680 So employees have a lot 145 00:03:47.680 --> 00:03:48.320 more say 146 00:03:48.320 --> 00:03:50.200 in things like flexibility, 147 00:03:50.200 --> 00:03:51.480 ways of working, 148 00:03:51.480 --> 00:03:53.240 and being out of work from home 149 00:03:53.240 --> 00:03:54.600 versus coming into the office 150 00:03:54.600 --> 00:03:56.080 and having that mandated as well. 151 00:03:56.080 --> 00:03:57.800 From a business perspective, 152 00:03:57.800 --> 00:04:00.800 if I want to be able to address that gap 153 00:04:00.800 --> 00:04:02.600 in my workforce 154 00:04:02.600 --> 00:04:03.240 what does that mean 155 00:04:03.240 --> 00:04:04.800 that I need to do to actually win 156 00:04:04.800 --> 00:04:06.720 in this challenging environment? 157 00:04:06.720 --> 00:04:08.080 Yes, I think there's a couple of things 158 00:04:08.080 --> 00:04:09.680 that businesses should be considering. 159 00:04:09.680 --> 00:04:11.760 Firstly, being much more open 160 00:04:11.760 --> 00:04:13.440 to flexible ways of working. 161 00:04:13.440 --> 00:04:15.480 So having more fully remote 162 00:04:15.480 --> 00:04:16.680 or partially remote roles 163 00:04:16.680 --> 00:04:17.920 and thinking about the way 164 00:04:17.920 --> 00:04:19.079 that we mandate 165 00:04:19.079 --> 00:04:20.360 sort of a few days in the office 166 00:04:20.360 --> 00:04:20.920 each week. 167 00:04:20.920 --> 00:04:22.040 It's not the only impact 168 00:04:22.040 --> 00:04:23.680 we've seen post COVID in terms 169 00:04:23.680 --> 00:04:25.520 of this tighter labour market. 170 00:04:25.520 --> 00:04:27.160 We're also seeing challenges 171 00:04:27.160 --> 00:04:29.200 within supply chains. 172 00:04:29.200 --> 00:04:30.720 And that actually came up 173 00:04:30.720 --> 00:04:32.440 as another topic 174 00:04:32.440 --> 00:04:33.600 within one of the themes 175 00:04:33.600 --> 00:04:34.480 that we looked at, 176 00:04:34.480 --> 00:04:37.480 looking at emerging geopolitical risk. 177 00:04:37.560 --> 00:04:39.360 I wonder if you can help explain 178 00:04:39.360 --> 00:04:40.600 a bit more about that. 179 00:04:40.600 --> 00:04:43.440 Yes, so in addition to changing demographics, 180 00:04:43.440 --> 00:04:44.400 we also explored 181 00:04:44.400 --> 00:04:46.240 the impact that things like COVID 182 00:04:46.240 --> 00:04:47.880 and the war in the Ukraine 183 00:04:47.880 --> 00:04:49.440 has had on supply chain. 184 00:04:49.440 --> 00:04:50.320 What we're seeing is 185 00:04:50.320 --> 00:04:51.360 an increasing demand 186 00:04:51.360 --> 00:04:53.680 from consumers on organisations 187 00:04:53.680 --> 00:04:54.840 to have more resilient 188 00:04:54.840 --> 00:04:56.120 supply chain plans, 189 00:04:56.120 --> 00:04:58.440 investing in data and analytics to ensure 190 00:04:58.440 --> 00:04:59.760 that they can better predict 191 00:04:59.760 --> 00:05:00.640 and better manage 192 00:05:00.640 --> 00:05:02.120 these instances when they occur. 193 00:05:02.120 --> 00:05:04.120 The onus is really on the private sector 194 00:05:04.120 --> 00:05:05.040 and our organisations 195 00:05:05.040 --> 00:05:06.440 to build greater resilience 196 00:05:06.440 --> 00:05:07.960 when it comes to protecting themselves 197 00:05:07.960 --> 00:05:10.720 against global events of this magnitude. 198 00:05:10.720 --> 00:05:13.360 The final theme that we explored was 199 00:05:13.360 --> 00:05:15.400 technology and digital disruption, 200 00:05:15.400 --> 00:05:16.560 and that's a space 201 00:05:16.560 --> 00:05:17.720 that's been in the news 202 00:05:17.720 --> 00:05:20.480 a lot recently with Generative AI 203 00:05:20.480 --> 00:05:24.120 being the magnificent tool that it is. 204 00:05:24.480 --> 00:05:25.480 There is so much more to 205 00:05:25.480 --> 00:05:27.200 artificial intelligence than I think 206 00:05:27.200 --> 00:05:28.480 we often see in the media. 207 00:05:29.480 --> 00:05:30.760 Artificial intelligence 208 00:05:30.760 --> 00:05:31.960 has existed 209 00:05:31.960 --> 00:05:34.160 and has been permeating industries 210 00:05:34.160 --> 00:05:34.920 for years. 211 00:05:34.920 --> 00:05:36.200 We see it in self-driving 212 00:05:36.200 --> 00:05:37.120 vehicles and mining, 213 00:05:37.120 --> 00:05:38.080 we see it in compliance 214 00:05:38.080 --> 00:05:39.200 management and finance, 215 00:05:39.200 --> 00:05:40.120 and we even see it 216 00:05:40.120 --> 00:05:41.360 as part of medical decisioning 217 00:05:41.360 --> 00:05:42.400 in healthcare. 218 00:05:42.400 --> 00:05:43.120 It's a market 219 00:05:43.120 --> 00:05:44.360 that's going to be worth 220 00:05:44.360 --> 00:05:46.880 trillions of dollars in the next decade. 221 00:05:46.880 --> 00:05:48.520 One statistic that sticks with me in 222 00:05:48.520 --> 00:05:49.840 terms of the speed of change 223 00:05:49.840 --> 00:05:51.360 that we're seeing in the magnitude 224 00:05:51.360 --> 00:05:52.480 of impact 225 00:05:52.480 --> 00:05:53.080 that this area 226 00:05:53.080 --> 00:05:54.880 can have on our organisations 227 00:05:54.880 --> 00:05:56.720 and society is what ChatGPT 228 00:05:56.720 --> 00:05:58.000 achieved in five days, 229 00:05:58.000 --> 00:05:59.520 took Netflix three and a half years 230 00:05:59.520 --> 00:06:00.240 and it took Twitter 231 00:06:00.240 --> 00:06:02.440 two years to get the same number of users 232 00:06:02.440 --> 00:06:03.800 activated on it. 233 00:06:03.800 --> 00:06:04.600 Our organisations 234 00:06:04.600 --> 00:06:05.560 need to prepare for this 235 00:06:05.560 --> 00:06:06.320 and we need to make sure 236 00:06:06.320 --> 00:06:07.680 that those same way we've leveraged it 237 00:06:07.680 --> 00:06:09.040 today, we capitalise 238 00:06:09.040 --> 00:06:09.920 on the speed of change 239 00:06:09.920 --> 00:06:11.560 and are able to do more with it. 240 00:06:11.560 --> 00:06:13.120 It's fascinating to hear that 241 00:06:13.120 --> 00:06:14.560 out of all of these Megatrends 242 00:06:14.560 --> 00:06:15.960 we've reviewed, 243 00:06:15.960 --> 00:06:17.000 this subset 244 00:06:17.000 --> 00:06:17.800 are the ones 245 00:06:17.800 --> 00:06:20.080 that really matter to Australia. 246 00:06:20.080 --> 00:06:21.960 But why should executives care? 247 00:06:21.960 --> 00:06:23.480 Executives should care 248 00:06:23.560 --> 00:06:26.560 because the risk is to do nothing. 249 00:06:26.600 --> 00:06:28.400 Megatrends aren't going away 250 00:06:28.400 --> 00:06:30.680 and they will last for decades. 251 00:06:30.680 --> 00:06:32.320 So there is tremendous opportunity 252 00:06:32.320 --> 00:06:34.680 facing executives to act. 253 00:06:34.680 --> 00:06:36.600 Thank you both for taking the time 254 00:06:36.600 --> 00:06:38.040 to speak about 255 00:06:38.040 --> 00:06:40.520 some of the findings of the research, 256 00:06:40.520 --> 00:06:42.440 and I'm sure many executives 257 00:06:42.440 --> 00:06:42.680 who read 258 00:06:42.680 --> 00:06:43.200 the report 259 00:06:43.200 --> 00:06:44.120 will find 260 00:06:44.120 --> 00:06:45.440 the additional detail 261 00:06:45.440 --> 00:06:46.680 even more exciting 262 00:06:46.680 --> 00:06:47.880 to read and understand. 263 00:06:47.880 --> 00:06:49.960 Because to your point, Fergie, it's 264 00:06:49.960 --> 00:06:51.360 not just about the risk, 265 00:06:51.360 --> 00:06:53.800 it's about the opportunities ahead. 266 00:06:53.800 --> 00:06:57.040 Thank you for tuning into this video. 267 00:06:57.320 --> 00:06:59.400 If you'd like to read more 268 00:06:59.400 --> 00:07:00.960 about some of BCG's 269 00:07:00.960 --> 00:07:03.240 findings on Megatrends in Australia, 270 00:07:03.240 --> 00:07:05.840 please feel free to click the link below.